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OK ive played quite a few f2p mmos in my day and nothing really comes close to how good this is, now granted it does have its fair share of bugs, but really what mmo DOESNT have bugs right after releasing OB (WoW still has to many bugs to count and its been out 2-3 years? and getting an income of how much per month? 500 mil?). but bugs aside and a few minor problems, this game is the best F2P mmo ive ever played.
Why people are bashing it? well more then likely a few reasons:
1.They expect it to be better then a p2p mmo, even though imo it beats the hell outa wow in the level of fun.
2.graphics, really the graphics are fine, its only because of the little kids and graphics whores who think "ZOMG GRAPHIX R LEIK NOT DX10 IT TEH SUX"
3.They expect it to be bug free have no grind and be the perfect mmo, when you play an MMO expect some kind of a grind, IMO this is the most fun grind ive played in an MMO (save for FFXI, which imo is the best mmo out right now, yes i do expect to be flamed by Blizzard fanboi's, and to which i have this response, stfu)
4.They expect it to be flawless, right when it releases open beta (they call it beta for a reason, fuck heads).
My rating on it from 1-10 (obviously):
graphics: 8 (quite good graphics for a f2p MMORPG)
gameplay: 9 (grinding can be fun at times i acctually love grinding in this game for some reason, i dont know if its the blood, decapitations or the monsters getting sliced in half , i cant figure out why its just fun)
grouping: 5 (this i have to admit where this game is lacking, atleast what from i can see (note that i am only level 15 so i cannot tell you how grouping is late game, however it just seems more sensible and beneficial to solo)
community: 7 (You have your jackasses, and you have people who like to help others, i cant say the M rating did anything though, because in reality it doesn't matter about someones age, you maybe 32 and still act like an immature little kid)
pvp: 8 (so far i have only dueled people as i have not went into any pvp-enabled areas (or w/e you call um), but so far its good though they should really not allow you to use pots in pvp).
overall: 8
best f2p as stated above i have played.