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Angry customer

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Comments

  • saragonsaragon Member Posts: 15
    Originally posted by blondeh


    I got Tabula Rasa today for my birthday and was looking forward to logging in. But it seems PLAYNC think im a thief.
    Was wondering if anyone here has experianced this from PLAYNC before.
    I entered all my personal and debit card details correctly but i got an error messege telling me to enter my card details again.So i checked and they were all correct. Submitted a few times more and now im told im making a fraudelant transaction. My card and personal details are all correct but they just wont accept them. I've emailed their support team and I'm waiting on a response. Please dont think im an idiot and got my details wrong :)
    Just wondering if anyone else has had this problem and if they got it resolved and how?

    No, your card worked just fine for me![laughing]

  • EnvenomEnvenom Member Posts: 29
    Originally posted by blondeh

    I got Tabula Rasa today for my birthday and was looking forward to logging in. But it seems PLAYNC think im a thief.
    Was wondering if anyone here has experianced this from PLAYNC before.
    I entered all my personal and debit card details correctly but i got an error messege telling me to enter my card details again.So i checked and they were all correct. Submitted a few times more and now im told im making a fraudelant transaction. My card and personal details are all correct but they just wont accept them. I've emailed their support team and I'm waiting on a response. Please dont think im an idiot and got my details wrong :)
    Just wondering if anyone else has had this problem and if they got it resolved and how?





    I'd just pretend.
  • Rayx0rRayx0r Member, Newbie CommonPosts: 2,902

    Ive had this issue with PlayNC before.

    Then I realized I had some pending transactions, insufficient funds.  The account wasnt empty, I forgot how much I had in it.  Anyway, if its a debit card check your available amount.

    *edit* just saw you resolved your issue.  It was insufficient funds, wasnt it..

    image

    “"If you want a picture of the future, imagine a robot foot stomping on a human face -- forever."
  • wide52wide52 Member Posts: 96

    I never had a problem , but i have heard somthing about the credit vard billing is coming from over seas so some credit companys wont let it go threw with out calling and telling them it it coming. Dont know if it is true or not just somthing i have seen before.

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