How do I Avctivate the Game on My Turbine Account?

InevitableSilence

 When I try to log in, it errors and says the game isn't activated on my account. I go on my account and all it has is a product key box. I've been searching for an answer for almost an hour. No product key, no instructions. Just links that take me in circles. I can't post on the forums or email support since I can't find that information either.

Grunty

forums.ddo.com/showthread.php

Basically it says you can't do that by yourself. You will have to call or email them to set this up.

"Adding DDO to an Existing Turbine Account

If you would like to add a DDO subscription to an existing Turbine account, please contact the Account Management department via phone or email and they will be happy to assist. We do apologize, but we don't currently have an automated option to do this on the website."

 

Or create a new Turbine account using the DDO account creation page here: www.ddo.com/playnow/

InevitableSilence

 Thank you for the reply. I submitted an email form asking them to do this.

Uronksur

Originally posted by grunty

forums.ddo.com/showthread.php

Basically it says you can't do that by yourself. You will have to call or email them to set this up.

"Adding DDO to an Existing Turbine Account

If you would like to add a DDO subscription to an existing Turbine account, please contact the Account Management department via phone or email and they will be happy to assist. We do apologize, but we don't currently have an automated option to do this on the website."

 

Or create a new Turbine account using the DDO account creation page here: www.ddo.com/playnow/

Thank you, but I really have to say, this is so blithering stupid on the part of Turbine. How difficult can it be to create a way of automatically adding access to a free-to-play game to a free master account without having to go through customer service bureaucracy?

Apparently, hard enough that Turbine hasn't bothered to do it yet.