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battle-net compromised accounts
DAHBOO
Member UncommonPosts: 137
i tough the point of switching over to battle net was for better security, my 4 year old account was just fine til i switched over. now my accounts been hacked and i gota do a bunch of BS to recover it. My account is not even active at the moment and who know if ill ever play it again but i have to deal with this crap and i might not even get my account back. I see alot of post on this, whats been going on?
Comments
Seems simple. You lost it.
You used your account info to do the battlenet thing, and they have access to your computer or email, got the info now.
Your problem, not Blizzards.
you either got hacked or scammed or some shit, be it via a mail or a keylogger... its your problem, and if nothings wrong blizzard will fix it...
I bet he/she got one of them emails that says your accounts been compromised click here to change your password / edit your information. Been alot of them going out lately and its silly how people fall for a simple email scam like that.
yeah, I used to get like 5 of those a day. Email filter ftw
same thing happened to me. my account was inactive for a year (since august 2008). i didn't buy WOTLK. when i tried to transfer to battle-net (november 2009?), i couldn't merge wow account with battle-net account. i wrote to customer support, and after couple of weeks got account back, with 10 days of free trial (although i already used WOTLK trial before). nothing was missing, tho i found lvl 60+ deathknight i never played on some random server.
friend of mine also had account compromised, again while supposedly inactive and during battle-net transfer period. it does feel fishy. i never had security issues, and suddenly i got them, while inactive. wouldn't surprise me blizzard somehow messed up on this.
Honestly, the number of recent accounts that have been hacked in WoW has been incredibly high. I personally had mine hacked in December, and I know 12 people who have had their WoW accounts hacked over the last 5 months. I can pretty much guarantee that most of them (not all are people I know well) are legit players who don't use any PL service or RMT, they don't use any third party add-ons or even interface mods so they aren't going to third party sites, and they are not stupid enough to give out their account information either.
As for my account, I've had it since November 24th 2004. I canceled it in 2006. I decided to come back and start playing with a few RL friends in December. I reopened it and played for a day no problems. They very next day I go to get on the game and at the login screen after I enter my password and hit enter, get a message saying my account had been compromised and Blizzard had locked it down to help me regain control over it. It took me over 3 hours of calling them to get an answer, because their service line for account recovery had a message saying they had a large volume of calls and could not take any more, and requested me to call back later and hung up on me. When I finally got a person they were able to verify someone else did indeed access my account the night after I reactivated it, and it took them about 40 minutes to get everything settled and returned to me. The person I spoke to said I had to have gone to a third party site and gotten a key logger on my computer. They wouldn't believe me when I insisted I had ONLY been to the account management page to reactivate my account, and hadn't been to any other WoW related sites in MONTHS, maybe even Years. They even had me run a virus scan, which I did, and it came up clean. They then said I must have given my information out, which I hadn't done, I have no one to give it to or any reason to give it out in the first place, and I definitely didn't go to any RMT or PL service sites at all or ever. And no, I never got any kind of scamming email asking me to click a link to reset my password, or any other email from blizzard in over a year aside from when i canceled it in 2006, and when I reactivated and got the confirmation in december.
I told them about my concern over my account safety, and about the fact that I knew many people who had their accounts hacked recently, and the service rep even confirmed that they did indeed have a rising number of cases of compromised accounts popping up, but insisted I shouldn't worry that they were on top of things and ended the call with me. That didn't make me feel very good.
I've gone to a few forums and seen many people making similar complaints. I've noticed about 75% of these recent hacking cases seem to happen to people who are just reactivating their accounts for whatever reason.
The really strange thing about my account hack is that they didnt strip any of my characters. I had several in the 50s and at 60, plenty of money and gear and full banks, all left alone. They just made 5 random characters with random names on several servers, I am assuming to spam chat with.
I have played Wow on and off for over 3 yrs. So far every single time i have been active,no hacking of my account has occured. Everytime my account is inactive,and i do mean every single time, its been messed with. I do not share my info,i do not click on random emails, and my firewall is very good even though that doesnt mean anything for a good hacker it seems awfully convenient that everytime my account goes inactive for a bit it was messed with, so i dont know about ur particular situation but i have a feeling it was more of an inside job whether or not people believe it or want to defend Blizzard. Something is strange that in no way,shape or form would a hacker wait til i let my account go inactive before they mess with the account. Who knows, maybe they are that polite, sneaky or whatever but i highly doubt it.
Applications for MMO guilds??? Sorry not that pathetic just yet
I just see a bunch of fail responses here pointing fingers at people and not the company. My fiancee recently got her account hacked, she had reactivated the game to play for 1 month, they ended up hacking it 2 or 3 days after she unsubbed again. Now mind you, I am the one who subbed her for that month and unsubbed her. She never even visited blizzards page, the armory, or checked her email in that entire month. Now your thinking, well that don't matter I was the one who subbed her. Well I haven't played the game in almost 7 months now. I just installed a new OS about 1.5 months ago, I haven't visited any blizz forums in almost a year, I don't armory people, and I delete and email even mentioning an MMO.
So while we are trying to figure out whats going on, I decide to log into my bnet account, make a 10 day trial (since I dont want to resub), and see if her changing her password worked and see if the guy would be back on her account later or if he got screwed. Go to login and turns out my account had been compromised too.
I mean doesn't it seem a bit convienent that when you change your password they send you an email for security purposes saying what has happened. But then when someone puts and Authenticator on the account which is suppose to be the most secure option possible, they don't send you anything, no information at all? I had started playing WoW in Jan 05 and played till half way through 09, thats over 4 years, in that time I knew personally almost 20 people who played WoW and none of them had their account "hacked". In this last month, I can name 7 people now, most of them who are now casual players who never visit forums and have always just deleted those fakey emails.
What makes it even more convient is, the only answer that Blizzard has to stop you from getting hacked is to get an Authenticator, and now thats not because that could stop a real hacker, thats because when people steal your account they put an Authenticator on it, so their answer to that is "beat them to it, pay us $6.50 before the so called theif does, give us your money now". I personally feel Blizzard is leaking info, the only possible thing it can do is benefit them.
Now those of you who say you shouldn't have to buy something for the extra security well those whining about your accounts can see my point in being safe than sorry. I have even seen emails spoofers are sending people and they look VERY alike wow's websites. Now a days you just have to throw more caution to the wind and double check everything you do.
I havent had one constant OS on my system for more than a month for the last year, been messing with Win 7 betas. And I havent reactivated my account since I quit, so I havent entered my info anywhere. And I don't look at crap pictures on the forums because people try and sneak in a "picture" that doesn't have .jpg or .png at the end and gives you a keylogger. If they have such security issues, people shouldn't have to pay for that. Especially if that "super leet haxor" security measure they have doesn't even send you an email, just seems all too perfect.
Oh and I also don't type in my passwords, I copy and paste them out of a document, so they can't be keylogged.
And I thought I was unique. My account has been compremised a week ago and I am still waiting on the verdict. I have not shared my account info with anyone,,,not even...her. I am kind of bummed about the deal and how it is going down but I do understand the companies delima. It is a five year old account which makes the ordeal feel personal to me. I hope others here continue to share what has happen to them. Hope we all get secured.
Its Windows vs Mac. Hackers will attack the most popular system, theres no conspiracy.
The most obvious way hackers are hacking you after a switch to bnet is because they captured your password & email address due to a key logger, that keylogger may or may not be on your system any more but does not mean it wasn't at some point collecting the vital info.... however they dont know your login name becuase you have it saved on the login screen. Once you switch to bnet which as we know uses your email+password then they can get in and do what they want to do. simples.
Once hackers have a list of wow passwords and email address then after the bnet switch they give them a go on the bnet login screen... with some success obviously.
Just found out mine has gone bye bye also.
I cancelled my sub last week & now - same as the rest of you.
And this was before I went on battle.net & discovered it wanted an authenticator code.
I was informed via my guild website as people had seen me online in game.
Looks like I've been unguilded by whoever did this as well.
No idea how it could have happened - no stupid emails, no clicking links, nothing.
Sent off the stuff to blizzard about my a/c being compromised. We'll see what happens.
Exact same thing with me, just three days ago, still waiting on the verdict.
yeah, I used to get like 5 of those a day. Email filter ftw
Now they have started sending similar emails for Aion btw! lol
How exactly does having a battlenet account make your account vulnerable? Unless your email account is not secure (like a weak password recovery hint), then it is no less secure than anything else. Hackers do not brute force attack the blizzard servers.
They don't need to when there are people who continually click links in emails and type their account information into anything that even closely resembles something relating to wow. People who continually refuse to believe they could possibly have a keylogger, because they have anti-virus software. There are just to many people who, for false reasons, think they are safe or just plain do not know what they are doing and are causing their own problems.
Long story short, there are always plenty of people getting themselves hacked. Before and after battlenet.
Something to note. No one is forced to use their common email address that they freely post all over the internet. It takes all of 2 minutes to make an email address that is used for nothing other than your account login.
i got hacked asswell. took less then a dya to have my acount back (thanks to a nice girl on the blizzard phone :P ) took over a week to get the stuff back i lost. It wasnt all bad i still had my tankset so i wasnt completely down for the count.
But uhm buy a authenticator, problem solved.
Same issue here.
Perfectly secured PC
No problems with other services or MMOs
Deactivated account
Recently compromised
I am in the process of email tag with Blizzard
dont play e-mail tag..
just call them they will know who you are ask for certain stuff and by the end of the day (i called at 10am) you have your acount back.
make a new e-mailadress wich you wont use for anothing other then WoW. put it on battle.net when you have your acount back (with a difrent password then you acces the adress with) and when u log into WoW save it on your computer so you want have to ever type it again.
Get yourself an authenticator there is noway in that 10sec timeframe that they can get the correct number to login.
my original email still gets spammed with account password change notifications and whatnot. but my new email is untouched.
RIP Orc Choppa
There's no such thing.
My wife's account got stolen the day she switched over.
So did a friend's when he reactivated a couple weeks ago. (A CS Major and fixes computers for living, so you can take all your "you don't know computers" talk in this thread and shove it! lol. And no, he's not Geek Squad.)
So did 6-8 member's of my wife's guild.
My wife has been saying that there has been something going on with switching accounts over to battlenet for a long time. I think I believe her now, her guild members.......... meh. But if it happened to my buddy, running on a machine he hasn't touched in about 6months since the last time he played, there is definitely something up with it. He got a whole day of play time out of it, he got it back now, but still.
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You are throwing a couple of things together here. First of all, the new battle.net is not the same as the old battle.net, this even means that you can not port over your DiabloII account/character to the new battle.net.
Secondly, most of the hacks and dupes on the old battle.net had little to do with account security, your own account was rarely compromised. ( I never heard it happen between me and a bunch of RL friends, nor reports on the net, besides the usual e-mail/phishing scams )
Blizzard has been pretty good with account security on WoW and the new battle.net up until recently.
Now I don't know if this is coincidence or not, but same thing is happening to EVE, recently there is a large surge in hacked accounts.
Often these accounts are linked to gmail accounts. I wonder if this has anything to do with recent hacks of gmail accounts ...
If you have access to someone's e-mail, you can request a new password, etc.
I don't know, but it is really odd that 2 large mmo companies are having the same issues at the same time, perhaps even more mmo's are being targetted ...
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The thing is that when you switch your account you are on that moment vulnerable for attack, if you have some malware on your computer you are toast.
I really don't believe it has anything to do with the new battle.net itself.
Like I said, EVE Online is having the EXACT same issues in the last month or two.
If you are interested in subscription or PCU numbers for MMORPG's, check out my site :
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Favorite MMORPG's : DAoC pre ToA-NF, SWG Pre CU-NGE, EVE Online
On Saturday evening people started contacting me over MSN and asking if I started playing again etc. I was confused and said no, then they said that my main char is logged in and I said that can't be. I know about 5 days a go I checked armory since I saw they did an update and there was my char - just as I left it, specless in newb tanking gear etc. I checked again and now he was arms and apparently was farming stuff. I tried to log in on account and here was a shocker - I needed authenticator, but I never ever ever used that crap. Oh, and my account has been inactive for over half a year now which really makes it strange - how the HELL did they get my un and pw?! I was sure this can never happen to me but somehow it did... been playing WoW on and off for couple of years and I'm well computer educated and I didn't have a virus in last 5 years so how they pulled this off is beyond me.
So today I get an email saying this:
Account Name: xxxxx
Type of Violation: Involvement in online trading activities
Investigation Concluded: 25/01/2010
Consequences for Account: Account Cancellation
And simple as that MY account has been cancelled for things I DID NOT DO. And thing that pissed me off the most:
Account access is the responsibility of the account owner and account sharing is against our Terms of Use (http://www.wow-europe.com/en/legal/termsofuse.html). Therefore, should you believe someone other than yourself (the account owner) has committed this violation of the Terms of Use with your account, these sanctions would still apply, as our action is taken against the account, not the individual.
Soooooo I got hacked somehow and now they will punish the victim? What kind of a horsecrap is this?!
That account means a lot to me god dammit and I was saving it for next expansion. Loads of time, money and effort went in to it...