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I recently had a really nasty virus that I removed (thanks to help from folks here), but since then I have been having odd software issues.
Software such as itunes, quicktime, Steam etc. are unable to find an internet connection. I am currently using Avast! as my AV.
Vista 64
i7 920
6gigs
I have uninstalled and re-installed all of these, but the problem still stands.
I have adjusted settings for my AV, but I still can't get things to work.
Help is greatly appreciated.
Ooh, I wanted to add that I do have internet connectivity, but again something is blocking all software programs from accessing it.
Comments
Shot in the dark but here we go:
Check for Parental Control to be active? (turn it off temporarily to check if it changes anything ?)
http://www.bleepingcomputer.com/tutorials/tutorial139.html
Secondly, try to add OpenDNS to see if your DNS is bugged? Guide:
https://store.opendns.com/setup/operatingsystem/windows-vista
Tried both, but not luck...
You've turned off the windows firewall and checked the settings on your router's firewall (assuming it has one)?
A lot of the time firewall settings cause the problems you're having.
Apart from that, no idea. And apologies if that was so obvious you didn't bother stating you'd done it!
Amateurs! :-)
Here is how you do it (assuming you got some fake antivirus alerts as your malware):
Open up internet explorer
Click tools
Click Connections
Click Internet Options
Click LAN Settings down at the bottom.
Turn off the Proxy Server.
Make sure only Automatically Detect Settings is checked.
Restart Internet Explorer.
The process is similar for every other browser out there. The thing "breaks" your computer by turning on "connect via proxy."
Laudanum - Romance. Revenge. Revolution.
Crappy, petty people breed and raise crappy, petty kids.
Usually a nasty virus will change your proxy settings....
Open up IE (Internet Explorer)
then on the menu bars go to
Tools > Internet Options > Connections Tab
then at the bottom you should see LAN settings, click that
once there make sure nothing is in your proxy and the only thing that should be check is
Automatically Detect Settings
Doh you beat me to it
In a situation like yours I would just wipe and put on a clean install.
It's a pain, but a clean install is never a bad thing, and it could be lingering BS from the virus that's causing this.
A bit overkill maybe, but I think it would be worth it.
I also forgot to mention that I'm using the latest version of Firefox, any suggestions there?
Tools
Advanced
Settings
Connection
Change it to read "No Proxy"
Laudanum - Romance. Revenge. Revolution.
Crappy, petty people breed and raise crappy, petty kids.
I would think it is a firewall issue also. Try calling your computer manufacturer help line or ISP help line to see if they are willing to give you some advise...it doesn't hurt to try.
Ding!!! We have a winner!!! Thank you, it worked!!!!