Hacked? Maybe. There's no way to know. Do you have the right username/password combination? Have you checked your junk folder for the password reset email? Did you submit a ticket for help?
Standing Stone Games doesn't exist. Just tried calling them and the number doesn't work. The office is no longer in Boston and there's nothing as a player can do to bring these people to justice.
Sad day.
I called the number and it's busy. Having said that, weren't they purchased? I bet that has something to do with it. They might have a new main office.
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BBB holds no actual power so I wouldn't expect anything there. I don't know if you could bring it to small claims court but be prepared to have receipts and such.
As far as I can tell they will not do anything to help you get your account back as 2FA was never a priority for them and they can't be bothered.
Sometimes SSG peeps followup with people on the forums.
Comments
You still get the 500 points a month. It's never ended and there's been no word of it ending.
I called the number and it's busy. Having said that, weren't they purchased? I bet that has something to do with it. They might have a new main office.
Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w
Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547
Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo
As far as I can tell they will not do anything to help you get your account back as 2FA was never a priority for them and they can't be bothered.
Sometimes SSG peeps followup with people on the forums.