Additionally, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region.
Ok am I understanding the referenced article correctly? US based customers name, address, email, birthdate, gender, phone #, login and hashed password were stolen. Austria Germany Netherland and Spain based customers bank cards numbers, address and account names were stolen but none of the US based customers financial info was stolen??? I was going by the understanding the US based customers credit card info was stored at a different database and not with the personal info. I don't know. Can anyone clarify this??
SOE claims no US based credit card info was stolen. Keep in mind that SOE has a history of not being very honest with their customers. Sony also initially claimed no credit card info was taken in the initial announcement of the Playstation Network being hacked. A week later they said some may have been stolen, and a few days ago the number is over 2 million credit card numbers being stolen.
Your best bet is to not trust what SOE announces, and to take action to prevent your credit info from being used. Contact your bank/credit card company and inform them of the potential theft and ask them to issue you a new card with a new number. It will also help to track down anyone trying to use your old card info.
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The idea i get is that everybodys treated like 2nd class by SoE. =p
Jeremiah 8:21 I weep for the hurt of my people; I stand amazed, silent, dumb with grief.
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SOE claims no US based credit card info was stolen. Keep in mind that SOE has a history of not being very honest with their customers. Sony also initially claimed no credit card info was taken in the initial announcement of the Playstation Network being hacked. A week later they said some may have been stolen, and a few days ago the number is over 2 million credit card numbers being stolen.
Your best bet is to not trust what SOE announces, and to take action to prevent your credit info from being used. Contact your bank/credit card company and inform them of the potential theft and ask them to issue you a new card with a new number. It will also help to track down anyone trying to use your old card info.