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Guild Wars 2 download 'Not Available'

rmk70rmk70 Member UncommonPosts: 408
in Guild Wars 2

After going through a huge ordeal to finally get my login credentials to work, now the account says 'Not Available' for the client download... I got the email saying it was available.

 

What do I do now? ugh.... Not a great user experience thus far 

Comments

  • MavacarMavacar Member Posts: 328

    The email doesn't say that's where you download the client, the email directs you to the forum where the beta client is being hosted.

    "Click here to go to the "Getting Started" thread in our beta forums, where you can download the beta client and learn important information about the upcoming weekend event. You can log in to the forums using the same User ID and password that you created when you registered your Guild Wars 2 account"

    Just go there and you will be downloading the client in no time :)

  • ThrennieThrennie Member UncommonPosts: 107

    I think you may be looking in the wrong place. The actual download is available from the forums at https://forum-en.guildwars2.com/forum/info/news/Getting-Started/page/1#post23793

     

    I hope that helps. :)

  • steeler989steeler989 Member UncommonPosts: 665

    Yeah that is not in use right now. Just the one they linked you to in the e-mail.

    I know, it kinda fooled me too. But seriously, don't worry about that until later on.

    image
    image

  • rmk70rmk70 Member UncommonPosts: 408

    Originally posted by Thrennie

    I think you may be looking in the wrong place. The actual download is available from the forums at https://forum-en.guildwars2.com/forum/info/news/Getting-Started/page/1#post23793

     

    I hope that helps. :)

    Thanks. Starting the process now. 

     

    Interestingly enough, when I log into the forums no forums come up. Only when I followed this direct link you provided am I able to see them... 

  • AntariousAntarious Member UncommonPosts: 2,843

    Originally posted by rmk70

    Originally posted by Thrennie

    I think you may be looking in the wrong place. The actual download is available from the forums at https://forum-en.guildwars2.com/forum/info/news/Getting-Started/page/1#post23793

     

    I hope that helps. :)

    Thanks. Starting the process now. 

     

    Interestingly enough, when I log into the forums no forums come up. Only when I followed this direct link you provided am I able to see them... 

     

    When you log in there is some text down on the bottom (left) that takes you to the post.   It is easy to miss...

     

    It would have been far more logical to simply enable the client link in "account" but that's just my opinion.

  • koira1koira1 Member UncommonPosts: 264

    Originally posted by Thrennie

    I think you may be looking in the wrong place. The actual download is available from the forums at https://forum-en.guildwars2.com/forum/info/news/Getting-Started/page/1#post23793

     

    I hope that helps. :)

    That helped me since i was loking for the link and it wasnt in my email that i got or on my account page. Thanks

  • Arathir86Arathir86 Member UncommonPosts: 442

    Yeah, its quite odd that they decided to tuck the link in a forum post.

    I'd assume the account section for Downloading the Client is for release, would have been nice to have it operational for BWE though.

    "The problem with quotes from the Internet is that it's almost impossible to validate their authenticity." - Abraham Lincoln

  • NaqajNaqaj Member UncommonPosts: 1,673

    I suppose they wanted to keep the download link next to the instructions regarding moving the installer to a different folder. 

    OP, you did read those instructions and did move the installer to the right folder before starting the update, right? Just checking :)

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