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Refund

Odinthedark1Odinthedark1 Member Posts: 330
in Guild Wars 2
So recently i heard that it was possible people were getting hacked through the support site...long story short i spent the $60 i liked the game but forgot about sumthin else and i need to refund momentarily, but im worried ill lose my account and be out $60 at the same time...can anyone confirm the support site is good now?   
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Comments

  • EzekelEzekel Member Posts: 98
    Your unlikely to be able to get a refund. Where did you buy the game from and have you entered your Cd key?
  • Odinthedark1Odinthedark1 Member Posts: 330
    Originally posted by Ezekel
    Your unlikely to be able to get a refund. Where did you buy the game from and have you entered your Cd key?

    I bought it from the main site and yes i activated my account.

  • xpiherxpiher Member UncommonPosts: 3,310

    It is unlikely that they'll  give you your money back for your inability to manage your fianaces correctly...

    Get a pay day loan. Problem solved 

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  • Ambros123Ambros123 Member Posts: 877
    The answer is in this question.... If you walk into Dennys and order a dinner and eat the entire meal but was dissatisified with it do you get a refund?  You paid $60 for a service that you used [mod edit].
  • ZinzanZinzan Member UncommonPosts: 1,351
    Originally posted by Odinthedark1
    So recently i heard that it was possible people were getting hacked through the support site...long story short i spent the $60 i liked the game but forgot about sumthin else and i need to refund momentarily, but im worried ill lose my account and be out $60 at the same time...can anyone confirm the support site is good now?   

    Am i reading this right, you bought GW2, you like the product you purchased but now you find you need the $60 for something else and want A-Net to loan you this $60 back for a bit?

    Seriously? Wow, maybe i'll ask the tax office for a refund on this months income tax because i need it to paint my fenceimage

    Expresso gave me a Hearthstone beta key.....I'm so happy :)

  • joeydtx79joeydtx79 Member UncommonPosts: 29

    In the event A-Net entertains the notion, there will be no way you would keep your account.  If the refund processes, they would delete the account.

    As for the support site, it is the only way to contact them unless they finally got a 800 now.

  • udonudon Member UncommonPosts: 1,803
    Originally posted by Ambros123
    The answer is in this question.... If you walk into Dennys and order a dinner and eat the entire meal but was dissatisified with it do you get a refund?  You paid $60 for a service that you used, [mod edit]

    Actually most restaurants will give you a refund if you are not satisfied with your meal.  Most labor services like plumbers and electricians won't although they might try and work with you if they value their reputations.  The Entertainment industry pretty much universally doesn't do refunds.  I guess they figure once you use the item you have gotten your "Entertainment" out of it and therefore they deserve to be paid.  If you read the return policy for a place like best buy it's easy to see that Entertainment items like CD's, DVD's, games, etc. have easily the most restrictive return policy of everything they sell.  I can buy a $2000 refrigerator and return it easier than a $15 CD.

  • Lord.BachusLord.Bachus Member RarePosts: 9,686
    Maybe you can get a free refill

    Best MMO experiences : EQ(PvE), DAoC(PvP), WoW(total package) LOTRO (worldfeel) GW2 (Artstyle and animations and worlddesign) SWTOR (Story immersion) TSW (story) ESO (character advancement)

  • PieRadPieRad Member Posts: 1,108
    Originally posted by Zinzan
    Originally posted by Odinthedark1
    So recently i heard that it was possible people were getting hacked through the support site...long story short i spent the $60 i liked the game but forgot about sumthin else and i need to refund momentarily, but im worried ill lose my account and be out $60 at the same time...can anyone confirm the support site is good now?   

    Am i reading this right, you bought GW2, you like the product you purchased but now you find you need the $60 for something else and want A-Net to loan you this $60 back for a bit?

    Seriously? Wow, maybe i'll ask the tax office for a refund on this months income tax because i need it to paint my fenceimage

    Haha! ^^ Awesome.

    image

  • amber-ramber-r Member Posts: 323

    You can get a refund very easily, 30 day cut off with digital sales.

    They will never let you access the account again after that though.

  • NadiaNadia Member UncommonPosts: 11,798
    Originally posted by amber-r

    You can get a refund very easily, 30 day cut off with digital sales.

    They will never let you access the account again after that though.

    some further info

    http://www.guildwars2guru.com/topic/64870-save-anet-and-yourself-time-when-requesting-refund/

     

    EQ2 fan sites

  • The_KorriganThe_Korrigan Member RarePosts: 3,460

    I hope they check the time played before refunding. Refunding a guy who already got 100 hours out of their game would be silly. I think I'm going to start asking for refunds for all my half drunk beer cans, after all, why not?

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  • Lord.BachusLord.Bachus Member RarePosts: 9,686
    Originally posted by amber-r

    You can get a refund very easily, 30 day cut off with digital sales.

    They will never let you access the account again after that though.

    So basically you can finish any xbox game andvstill get a full refund if you buy itonline?

     

    But then most of us bought months ago, so forget about a refund

    Best MMO experiences : EQ(PvE), DAoC(PvP), WoW(total package) LOTRO (worldfeel) GW2 (Artstyle and animations and worlddesign) SWTOR (Story immersion) TSW (story) ESO (character advancement)

  • The_KorriganThe_Korrigan Member RarePosts: 3,460
    Originally posted by Lord.Bachus

    So basically you can finish any xbox game andvstill get a full refund if you buy itonline?

    A pathetic example of our spoiled consumer society. People don't want to take responsibility for their actions anymore. The delay for refunds on video games is just way too high. Look at the guy in the guru thread...

    Refund on digital products should be limited to one week after purchase once the download is finished and the product activated. And I'm generous. Right now, you can just buy any game digitally, play 29 days, and ask for refund... lame.

    At least in the USA. Try that in Europe, and you will be laughted at. Europe has refund laws, but also take consumer responsibility into account.

    Respect, walk, what did you say?
    Respect, walk
    Are you talkin' to me? Are you talkin' to me?
    - PANTERA at HELLFEST 2023
    Yes, they are back !

  • MeGaTronPowerMeGaTronPower Member Posts: 80

    haha nice, good find op. IM going to request 2 copies of gw2 refund as well. I didnt know you can refund digital copies.

    End game sucked its gotten boring.

     

     

  • GwapoJoshGwapoJosh Member UncommonPosts: 1,030
    Originally posted by MeGaTronPower

    haha nice, good find op. IM going to request 2 copies of gw2 refund as well. I didnt know you can refund digital copies.

    End game sucked its gotten boring.

     

     

    I hope you guys aren't able to get your refunds..

    "You are all going to poop yourselves." BillMurphy

    "Laugh and the world laughs with you. Weep and you weep alone."

  • The_KorriganThe_Korrigan Member RarePosts: 3,460
    Originally posted by MeGaTronPower

    haha nice, good find op. IM going to request 2 copies of gw2 refund as well. I didnt know you can refund digital copies.

    End game sucked its gotten boring.

    Thanks for perfectly illustrating my point.

    Respect, walk, what did you say?
    Respect, walk
    Are you talkin' to me? Are you talkin' to me?
    - PANTERA at HELLFEST 2023
    Yes, they are back !

  • MeGaTronPowerMeGaTronPower Member Posts: 80

    nadia's link been helpful. Annnnyway yea after 2.7 weeks. did all the dungeon do alto of w v w and trying to get legedanry stuff.

    heading back to wow, im just goign to tell arenet straight up its not the game for me and my brother. Nothing wrong with that.

  • faxnadufaxnadu Member UncommonPosts: 940
    Originally posted by xpiher

    It is unlikely that they'll  give you your money back for your inability to manage your fianaces correctly...

    Get a pay day loan. Problem solved 

    this one.

  • The_KorriganThe_Korrigan Member RarePosts: 3,460
    Originally posted by MeGaTronPower

    nadia's link been helpful. Annnnyway yea after 2.7 weeks. did all the dungeon do alto of w v w and trying to get legedanry stuff.

    heading back to wow, im just goign to tell arenet straight up its not the game for me and my brother. Nothing wrong with that.

    Yeah, you played countless hours during 3 weeks, got a character to max level, did dungeons, played the game a lot, and then you ask for a refund. And there's nothing wrong with that in your mind.

    /boggle

    Respect, walk, what did you say?
    Respect, walk
    Are you talkin' to me? Are you talkin' to me?
    - PANTERA at HELLFEST 2023
    Yes, they are back !

  • KyleranKyleran Member LegendaryPosts: 43,975
    It probably should be based on hours logged in rather than calendar days, perhaps 10 hours or less. That would be plenty of time to try it out without abusing the system.

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  • The_KorriganThe_Korrigan Member RarePosts: 3,460
    Originally posted by Kyleran
    It probably should be based on hours logged in rather than calendar days, perhaps 10 hours or less. That would be plenty of time to try it out without abusing the system.

    Make it even 24 hours (logged in), yes, something like that. But someone who played 100+ hours, got a 80, etc... should not ever get a refund.

    Respect, walk, what did you say?
    Respect, walk
    Are you talkin' to me? Are you talkin' to me?
    - PANTERA at HELLFEST 2023
    Yes, they are back !

  • LowdosLowdos Member Posts: 644

    I received a full refund, due to compatability issues with my 660ti. I thought they were extremely generous in doing so, and  I hardly expected it.

    Funnily enough, they still haven't got around to closing my account, some 6 days later. I'll feel bad if I don't update them on the situation.

  • The_KorriganThe_Korrigan Member RarePosts: 3,460
    Originally posted by Lowdos

    I received a full refund, due to compatability issues with my 660ti. I thought they were extremely generous in doing so, and  I hardly expected it.

    Funnily enough, they still haven't got around to closing my account, some 6 days later. I'll feel bad if I don't update them on the situation.

    Fair enough in this case, even though it's sad you pass on such a great game when your problem was most likely just a driver problem...

    Respect, walk, what did you say?
    Respect, walk
    Are you talkin' to me? Are you talkin' to me?
    - PANTERA at HELLFEST 2023
    Yes, they are back !

  • TigerAeroTigerAero Member Posts: 127
    The easiest way to get a refund (I'm on my 2nd copy of GW2) is say that your system can't run it. Amazon took my copy back and refunded my cash.
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