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Salem: The game where no one care even the GM's and Company
Yup its true...paradoxinteractiv's customer support is probly the worst i ever in my life had to deal with....let me explain my situation:
In salem you can buy gold or item packs...i went to town, bought a $15 pioneer pack, i recieved it in mail so i went to my mail box to get it. Got to my mail box removed the gift box to my inventory. At that point a BEAR killed me! A Bear kited into town by annother player that killed everyone and in turn everyones chars were looted. This included my brand new not even opend $15 pioneer pack.
So i then went back to town after i died with nothing just a bare char to record this on video....
http://www.youtube.com/watch?v=d9S7tIiOJdc&feature=plcp
I then went to the forums to report this and ask that i get a new pack since i never recieved mine, or my money be refunded...much to my astonishment i was greeted by a Mod named Sevenless...who basically told me to fuck off and grow up cuz its your fault not ours. Also stated there is nothign that can be done and to contact paradox via email.
He then said its liek buying a pair of underwear and shitting in them and bringing them back to a store....sorry but that dosnt sound anythgin like what has happend to me considering i didnt even OPEN the package and it happend IN STORE(town) He also said its a clever, smart way of ppl robbing chars since salem has no way to stop city bear killing from happening....
I then went to find a phone number to contact them but guess what NO WHERE do they have a support phone number just a email...
I feel that i have been robbed of 15 dollers from this company for there incompatance for adressing this issue. And the fact that i didnt even get to OPEN my pack or leave town....
In conclusion...Salem a game where no one gives a shit even the GM's...we take your money and laugh...
and i thought WarZ was bad.
Comments
That is the craziest/silliest thing I've seen in a while (MMO related). One of the problems with having a cash shop in a MMO with full loot.
I'd try this.
So you are saying that a bear can kill you in town but a player can't? And shouldn't full loot mean that only the person who kills you can loot your body? That would only make sense to me.
If a rabid chipmunk can kill you, and any Tom, Harry and Dickhead can come along and loot your body then I would be running far away from this game!
FFA Nonconsentual Full Loot PvP ...You know you want it!!
Brenics ~ Just to point out I do believe Chris Roberts is going down as the man who cheated backers and took down crowdfunding for gaming.
Hahaha, sorry but the account of what happened to you and the guy's response is hilarious. It is more like you ordered a pair of underwear, and the mail guy delivered it to you, then punched you in the face, took a dump in the undewear (destroying it), and then ran off yelling "sucker!".
I'll be staying clear of this game - have heard more crap, like your event, elsewhere.
As someone else pointed out already, it was you who decided to buy an in-game item in a perma-death, pvp, full loot MMO. And then you expect to be reimbursed when a bear runs up to you and knocks you out and you lose your item?
You didn't play safe and you didn't think how to secure your money at all. From store (internet page) your package goes into ingame mail where no one but you can touch it. When it lands on your toon it is subject to full loot rules. The way the game works it is super easy to keep your character and everything you have on your character completely safe. In your case you could have, with a press on a button, instantly ported out to your safe home the second you took the package out of mail; or if you decided to hike around town you could have instantly ported out the second you spoted danger. Since you failed to do that, I'm guessing you either afked or were simply a bit too brave facing a bear. In either case you made actions and are now failing to deal with consequences.
Wouldn't give you the money back myself if I was a dev. I don't see a reason, or in other words it's your own fault that you lost it.
The actual thread is even funnier. You can read it here. The second post in the thread is the forum mod giving him the company's support email address, but that's not enough for the OP and he keeps going.
There isn't a "right" or "wrong" way to play, if you want to use a screwdriver to put nails into wood, have at it, simply don't complain when the guy next to you with the hammer is doing it much better and easier. - Allein
"Graphics are often supplied by Engines that (some) MMORPG's are built in" - Spuffyre
Funny OP, complaining about losing loot in a full loot game.
And you got quite some other things wrong as well:
I maintain this List of Sandbox MMORPGs. Please post or send PM for corrections and suggestions.
Sounds like they are supporting exploits.
They have a cash shop for a game that's in beta? At least I hope its beta based on my brief and painful trial of the game.
It's a crappy looking game by a crappy developer. Hopefully your CC will get your money back. At least it was only $15.
Completely, totally, without a doubt disagree.
This is one of the coolest most addicting games since SWG. Its in beta and new things are being added constantly. I just started a few weeks ago and still completely 110% into this game. THIS is a sandbox. Someone kiting a bear to town and getting you killed, and probably many others as well (ive seen it happen) is very unfortunate and a tad bit amusing.
I agree the salem forum mods could be more professional at times, but they are just normal players that have volunteered to moderate the forum. They QQ and rage as well, as you can see on the salem forum. Im going to cut this post short because im starting to ramble.. but just one more thing...
This game has AMAZING potential. The game worlds are absolutely enormous. You can almost do anything you can imagine, its a total sandbox. To push this game aside because of its shitty graphics (they are, kinda) or because of PvP fear, or the above situation would be a great disservice to yourself.
For to many reasons to list, this game is fucking amazing and i greatly enjoy it.
Looks like farmville with witches.......
Thats what i thought too. Once again, i think many of you would be suprised on a level you might fall out of your chair. A lot of players (not you, specifically) have never even seen a real sandbox. It can be daunting. It can also be awesome. Look how many years its been since we had a real world that can be changed and built upon with pvp and alliances and politics and terraforming and crafting so deep it will make your head spin. Im not trying to sell you the game btw, i just think a lot dont know what they are missing.
Do you understand the mechanics of this item shop? You realize that in a real sandbox, you can even make what the cash shop sells. Ive used the cash shop twice so far, and i dont feel its unbalanced or anything remotely close to the trash we see today coming from major publishers.
This game is definitely not pay to win.
"looting people in a place where you can't aggro and kill them is total bullshit." Quote from the thread - sounds like failure game mechanic in starterville.
So? I never said it is p2w.
I have - I played Tale in the Desert (all the versions) and the graphics were much better there.
Not missing anything....
Bro, honestly. One griefer probably spent hours trying to kite that bear to Boston and a few people got knocked out, not death, and you will discount the whole game (and boy is there a lot to this game) because of one player messing around? With one click of the mouse you can instantly port back to your settlement...
Will the mechanic of people kiting bears to Boston and getting players knocked out be changed? More than likely of course, the game is in beta after all.
One of the best parts about this game is the lead dev (there arent many) has a vision and isnt afraid to completely shoot down terrible ideas from players that dont know any better or anything about game design. He even held a Q&A in boston, and at the end of the presentation, he spawned hundreds of snakes and many, many people got knocked out, which is exactly what happened to the OP of this post. Immature? Maybe. Funny? Absolutely. Do we finally have a dev with balls and not under so many chains they cannot show it? Definitely.
I think a lot of you would really enjoy the game if you give it a chance. After a few days you will understand why the graphics are the way they are. Its pretty deep, imo.
Well, to be fair, you did get your stuff, you said yourself that you bought it, went to your mail box and retrieved it....Once you took it out of the mail box, you had it.
If the town is a safe zone, then they should have guards or something....Kind of like old UO, someone/creature attacks you, you yell guards and WHAM! It doesn't mean that you cannot be killed though, just that it would of maybe only happend to one person.
It sounds like what happend to you, is within Salem's spirit of the game, they may put guards in or something now...But I second what someone said, why is their a cash shop in a beta game.
This isnt even remotely close to a tale in the desert. Correct me if im wrong, but ATiTD is 100% crafting only, and the world is also reset periodically, and everyone works together under rainbows and sunshine thriving on teamwork. (ive never played it, but researched it several times) There is no pvp. No tracking. No crime system. No permadeath etc etc.
That isnt anything close to salem. Well, not my playstyle anyway. I would bet my next paycheck 99% of people wont play this game because of the graphics alone and nothing more. After a few days i learned to really enjoy the quirky setting including the graphics when i seen everything thats possible.
All I can says is best be carefull in that game. Meanwhile I stay far far away. It looked like junk when they were trying to give away beta keys, and decided at that point I wanted nothing to do with it.
Irony. Pissing off your player base = good game design?
So OP get mauled by a bear and then mugged... I am so glad the OP did not play Ultima Online... that would have been a burst bloodvessel waiting to happen.
Did the OP know that this game is FFA...?
Any way good luck in getting your money back, i hope they clöse you account too so you can not inflict any more harm to your self.
This have been a good conversation