I posted this in the other news article, consider it a buyer-beware until Trion makes up for their greed.
This has been nothing but a disaster so far, and it keeps getting worse.
They also started to sell packs in Archeum/Gold/Silver pricings with significantly better contents than the pre-purchase packs of the same price, as if they couldn't say "thanks for your money now fuck off" any more clearly.
Many of us had very little playtime so far in the 'early access' because of severe server instability, and many people still didn't receive the stuff they paid for, while others received double (or even 8 times, including 6+ months of subscription time). Now, apparently they also gave F2P accounts 3 free months of Patron status, screwing over the queue's and serving as an additional slap in the face to all those who paid for it.
Currently a big -1 Trion... the very worst? No word on compensations, showing the pure greed this company has right now.
Edit: As someone else asked this; The difference in value of the packs goes up to around 50-60 euro, although the website is down mostly so I can't find a link to a more detailed forum post.
I didnt see any thing as horrible as you're explaining..... Out of 4 days I played around 3 days of it and thats including sleeping every night. Sure we weren't able to login a couple times for a little while due to the DDoS attack that was going on throughout a couple days on the authentication server but problems are expected to happen. The launch to live so far has been pretty smooth to be honest and I'm having a blast still.
And no... They did not give F2P accounts 3 months of patron status. They added starter packs in which one is worth $150 and includes 3 months of patron status...... Stop with the misinformation please.
A response worthy of someone who got land, ie got what they paid for.
I can't help but feel that if you spent less time in the forums complaining and more time in game, that you could actually accomplish what you are complaining about.
Just stop it, we are so sick of people who got what they wanted thumbing their nose with snide comments towards those who didnt. Just stop it.
Well I was really hyped for this game before the Korean launch. However as both the Korean and Russian launches came and went and failed to set the MMO world on fire, my interest waned considerably. So luckily I was able to resist the urge to plonk down any cash beforehand and was able to dodge the rather painful anal bullet that was the Archeage head start for many players.
That said I still feel this game launch has been a total shambles. I downloaded and played the open beta for about two hours. Not because that's all I wanted to play, but because of the dreaded "failure to launch" issue some players encountered. After about two hours of trying to fix the beta I finally decided to hell with it and uninstalled and hoped the actual launch went better.
DUN DUN DUN, it didn't. This time after downloading the eight point whatever gig game download I received the dreaded "Downloaded files are corrupted #1039" error that's also apparently common, if the web forums I researched are anything to go on. So chalk up a couple more hours and a nasty bite out of my monthly bandwidth quota trying to get this bloody game to work and I've decided bugger this for a game of soldiers.
So there we have it. A game I once thought of as potentially the best thing since sliced bread reduced to something I refuse to even play for free. Not that I can play mind you, but even if I could now, I wouldn't.
I'm not sure who is the more responsible for this rotten launch, Trion or XL Games, but whomever it is I'm shocked and dismayed things could have gone this badly in a game that has already been rolled out in two other world regions.
Launches have problems. Usually. I'm a little miffed that I paid $150 ..like many...and can't even log in 90% of the time. I do hope they provide some compensation that I ..and again ..many others...could not really take advantage of a headstart that was part of the package. They also need to find a reasonable resolution for the homesteading issues. I myself plan on getting into the farming aspect a little more a bit later in my adventures. People will leave...or people will default on taxes..eventually land will pop up and I will grab a piece. But mostly ..for now I have my 2 vagabond travelers running about..exploring and helping out the friendly citizens and sending the not so friendly citizens and denizens to their eternal slumber.
These posts (and the article) just remind me why P2P is such a bad business model. Whenever you take peoples money, in order to allow then access to the product, you are actually selling hopes and dreams... and not the actual product.
Once the changed the shop to include better LP and Archeum than a Patron, I was turned off by this game. I'll still play it off and on, but probably won't see a dime if they don't change Patron. It used to be in the "freemium" model that you paid your subscription and got access to everything. In this game the main thing that a subscription gets you is land ownership. The other perks for patron are negligible at best.
Right now there's really no big bonus to being a Patron. You get by better if you just buy LP potions, Archeum, and go farm and craft at your guild's farm.
Here's a hint: Stop paying for alpha state games and maybe you'll get a better product at launch.
Gamers complain about buggy or incomplete launches, but continue to pay for alpha state software....
The few months I played in the "alpha" seemed alpha in name only. The overall state was a very finished one imo. The fail comes in the launch itself...failure to anticipate just how many people would try it over and above the various founders and open testers. Not really a surprise to me since all the smack talk about the game seemed to imply that not much of anyone above the founders and few supporting testers would bother to join in on the official launch. Guess they were wrong.
Don't get me wrong..I'm pissed I haven't been able to login most of the headstart ($150 founder)...but I'm not going to throw in the towel. Been through too many launches to do that.
Launch conditions are not going to change for most future games..as tech grows the nuances of developing,launching and maintaining MMOs grows exponentially moreso. Occasionally you'll luck out have have a relatively hassle-free experience like I did with SWTOR and Trion's own original baby RIFT.
These posts (and the article) just remind me why P2P is such a bad business model. Whenever you take people money, in order to allow then access to the product you are selling hopes and dreams... and not the actual product.
This isn't a P2P game, never has been which makes it much worse. people have paid $150 on a free game to get perks, yet are unable to log-in or use said perks.
You paid for the founder's pack because you wanted to...you WERE granted Early Access, but things went wrong...that doesn't mean you weren't granted access. You have all your stuff from the Founder's pack as agreed upon...there is no breach of contract here and if anyone get's a refund then Trion is the idiot.
As for starter packs and the like, welcome to a game who's sole purpose is to entice and, at times, pigeon hole you, into using their shiny cash shop...
Originally posted by BarCrow Launches have problems. Usually. I'm a little miffed that I paid $150 ..like many...and can't even log in 90% of the time. I do hope they provide some compensation that I ..and again ..many others...could not really take advantage of a headstart that was part of the package. They also need to find a reasonable resolution for the homesteading issues. I myself plan on getting into the farming aspect a little more a bit later in my adventures. People will leave...or people will default on taxes..eventually land will pop up and I will grab a piece. But mostly ..for now I have my 2 vagabond travelers running about..exploring and helping out the friendly citizens and sending the not so friendly citizens and denizens to their eternal slumber.
The really messed up thing here is that Trion launched Rift as the smoothest launch in history. The servers had zero issue, they had GMs in game to help players with any issue they might have and the customer service was amazing with no more than 2 mins to get a live support person who could actually help you.
Archeage sans Scott Hartsman, worst game launch in history, no GMs to be seen, outsourced Customer Service with a 96-120 hour response time for paying subscribers.
Horrifying how big a pile of crap Trion has become under that lying part-time earthlink server tech Scott Hartsman's leadership.
You paid for the founder's pack because you wanted to...you WERE granted Early Access, but things went wrong...that doesn't mean you weren't granted access. You have all your stuff from the Founder's pack as agreed upon...there is no breach of contract here and if anyone get's a refund then Trion is the idiot.
As for starter packs and the like, welcome to a game who's sole purpose is to entice and, at times, pigeon hole you, into using their shiny cash shop...
Actually 6 days in and still missing most of my founder's pack items. Made a ticket first day with a 96-120 hour response time and I get my first email response from them today.
We have not heard anything else from you so we are now closing your ticket as resolved.
So I replied and updated my ticket that the situation still is not resolved and I get an email two hours later that they will get back to me within 96-120 hours.
Originally posted by Superman0XThese posts (and the article) just remind me why P2P is such a bad business model. Whenever you take people money, in order to allow then access to the product you are selling hopes and dreams... and not the actual product.
This isn't a P2P game, never has been which makes it much worse. people have paid $150 on a free game to get perks, yet are unable to log-in or use said perks.
The game is not P2P NOW... However, the early start was essentially P2P. Buy your package, and get access to the game. Think of it as a very quick conversion...
"Meanwhile land is quickly being eaten up by alt accounts"
Go, read "Tragedy of the Commons", and see what happens, when you give a scarce resource away for free without any checks and balances. Well, or play Archeage.
"Meanwhile land is quickly being eaten up by alt accounts"
Go, read "Tragedy of the Commons", and see what happens, when you give a scarce resource away for free without any checks and balances. Well, or play Archeage.
After reading the synopsis, I think playing AA is a lot easier than reading that book lol.
You paid for the founder's pack because you wanted to...you WERE granted Early Access, but things went wrong...that doesn't mean you weren't granted access. You have all your stuff from the Founder's pack as agreed upon...there is no breach of contract here and if anyone get's a refund then Trion is the idiot.
As for starter packs and the like, welcome to a game who's sole purpose is to entice and, at times, pigeon hole you, into using their shiny cash shop...
Actually 6 days in and still missing most of my founder's pack items. Made a ticket first day with a 96-120 hour response time and I get my first email response from them today.
We have not heard anything else from you so we are now closing your ticket as resolved.
So I replied and updated my ticket that the situation still is not resolved and I get an email two hours later that they will get back to me within 96-120 hours.
That sir is not ok in any way shape or form.
I'd read the fine print to see if they ever gave a date of receipt for those items. If they did, then you have a case for a refund. If not, there's is not much you can do...either way it's unfortunate.
Well I've only been able to play the Open Beta for about 15-20 minutes. I was able to log in and see names floating around. 1 or 2 characters/NPC's did eventually load up but other than that, the ton of players and starting NPC's wouldn't load. I assume because of all the traffic on the server, but who knows. I decided the shelve it and wait for launch.
Well that didn't work out well as we all know. I live in the east coast of the USA, so that basically means, I'm dubbly fucked. All servers had 2500-3500+ people in que between 4:00PM-1:00am. Luckily I decided awhile ago that I wasn't going to spend money on this game right off the bat, since that instills a negative stereotype to gaming companies that gamers will pay for ideas, so not too bent out of shape about it, other than wishing I could play and actually try the game out.
As for the founders, I do feel sorry for you guys. It completely sucks that so many folks were not able to take advantage of the headstart or receive items that they were promised/paid for. However, I have to agree with some above posters:
STOP PAYING FOR ALPHA/BETA/HEADSTART ACCESS FOR MMO'S!!
If you want to support a game, sure, but if your primary reason to give companies money is to get in ahead of time, than just remember this and the slew of other releases that had these issues and realize that they typically will not be able to deliver. Stopping the influx of money pre-release until games can be released without these issues is the only way to change it.
You paid for the founder's pack because you wanted to...you WERE granted Early Access, but things went wrong...that doesn't mean you weren't granted access. You have all your stuff from the Founder's pack as agreed upon...there is no breach of contract here and if anyone get's a refund then Trion is the idiot.
As for starter packs and the like, welcome to a game who's sole purpose is to entice and, at times, pigeon hole you, into using their shiny cash shop...
Actually 6 days in and still missing most of my founder's pack items. Made a ticket first day with a 96-120 hour response time and I get my first email response from them today.
We have not heard anything else from you so we are now closing your ticket as resolved.
So I replied and updated my ticket that the situation still is not resolved and I get an email two hours later that they will get back to me within 96-120 hours.
That sir is not ok in any way shape or form.
I'd read the fine print to see if they ever gave a date of receipt for those items. If they did, then you have a case for a refund. If not, there's is not much you can do...either way it's unfortunate.
I know a few people who got refunds no questions asked. Granted they and I were customers who played Rift previously, so that might have something to do with it.
I dunno why you are defending a corporation over your fellow man though, that not very punk at all. In fact thats the opposite of punk, supporting the establishments greed and abuse. Perhaps a name change is in order.
Well I've only been able to play the Open Beta for about 15-20 minutes. I was able to log in and see names floating around. 1 or 2 characters/NPC's did eventually load up but other than that, the ton of players and starting NPC's wouldn't load. I assume because of all the traffic on the server, but who knows. I decided the shelve it and wait for launch.
Well that didn't work out well as we all know. I live in the east coast of the USA, so that basically means, I'm dubbly fucked. All servers had 2500-3500+ people in que between 4:00PM-1:00am. Luckily I decided awhile ago that I wasn't going to spend money on this game right off the bat, since that instills a negative stereotype to gaming companies that gamers will pay for ideas, so not too bent out of shape about it, other than wishing I could play and actually try the game out.
As for the founders, I do feel sorry for you guys. It completely sucks that so many folks were not able to take advantage of the headstart or receive items that they were promised/paid for. However, I have to agree with some above posters:
STOP PAYING FOR ALPHA/BETA/HEADSTART ACCESS FOR MMO'S!!
If you want to support a game, sure, but if your primary reason to give companies money is to get in ahead of time, than just remember this and the slew of other releases that had these issues and realize that they typically will not be able to deliver. Stopping the influx of money pre-release until games can be released without these issues is the only way to change it.
I keep reiterating the fact that the only reason I bought the founders pack was because 1) rift was the best launch in mmo history, and 2) the games already been live for several years, I didnt expect the launch to be nearly this bad based on those two facts. My bad.
You paid for the founder's pack because you wanted to...you WERE granted Early Access, but things went wrong...that doesn't mean you weren't granted access. You have all your stuff from the Founder's pack as agreed upon...there is no breach of contract here and if anyone get's a refund then Trion is the idiot.
As for starter packs and the like, welcome to a game who's sole purpose is to entice and, at times, pigeon hole you, into using their shiny cash shop...
Actually 6 days in and still missing most of my founder's pack items. Made a ticket first day with a 96-120 hour response time and I get my first email response from them today.
We have not heard anything else from you so we are now closing your ticket as resolved.
So I replied and updated my ticket that the situation still is not resolved and I get an email two hours later that they will get back to me within 96-120 hours.
That sir is not ok in any way shape or form.
I'd read the fine print to see if they ever gave a date of receipt for those items. If they did, then you have a case for a refund. If not, there's is not much you can do...either way it's unfortunate.
I know a few people who got refunds no questions asked. Granted they and I were customers who played Rift previously, so that might have something to do with it.
I dunno why you are defending a corporation over your fellow man though, that not very punk at all. In fact thats the opposite of punk, supporting the establishments greed and abuse. Perhaps a name change is in order.
I am in no way defending anybody...Im being objective which is a trait most punks forget is vital to their ideals. I would never have sunk 150.00 into a corporation because it's typically a mistake. Now that the mistake has been made, there are only so many courses of action that can be taken.
If you feel "hosed" you should....cuz you were. but that was your choice...Trion didnt stick a gun to your head and a magnet to your credit card.
Now, apparently they also gave F2P accounts 3 free months of Patron status, screwing over the queue's and serving as an additional slap in the face to all those who paid for it.
Would you mind sharing from where you secured this information? I had just recently read on the official forums that this was a bug and that no f2p players should have had patron status. Just wanted to make sure I have it straight.
Comments
Just stop it, we are so sick of people who got what they wanted thumbing their nose with snide comments towards those who didnt. Just stop it.
Well I was really hyped for this game before the Korean launch. However as both the Korean and Russian launches came and went and failed to set the MMO world on fire, my interest waned considerably. So luckily I was able to resist the urge to plonk down any cash beforehand and was able to dodge the rather painful anal bullet that was the Archeage head start for many players.
That said I still feel this game launch has been a total shambles. I downloaded and played the open beta for about two hours. Not because that's all I wanted to play, but because of the dreaded "failure to launch" issue some players encountered. After about two hours of trying to fix the beta I finally decided to hell with it and uninstalled and hoped the actual launch went better.
DUN DUN DUN, it didn't. This time after downloading the eight point whatever gig game download I received the dreaded "Downloaded files are corrupted #1039" error that's also apparently common, if the web forums I researched are anything to go on. So chalk up a couple more hours and a nasty bite out of my monthly bandwidth quota trying to get this bloody game to work and I've decided bugger this for a game of soldiers.
So there we have it. A game I once thought of as potentially the best thing since sliced bread reduced to something I refuse to even play for free. Not that I can play mind you, but even if I could now, I wouldn't.
I'm not sure who is the more responsible for this rotten launch, Trion or XL Games, but whomever it is I'm shocked and dismayed things could have gone this badly in a game that has already been rolled out in two other world regions.
Here's a hint: Stop paying for alpha state games and maybe you'll get a better product at launch.
Gamers complain about buggy or incomplete launches, but continue to pay for alpha state software....
SWTOR Referral Link
Free Goodies for new or returning players.
See what it gets you Here
I totally thought it would be a better launch because it has been up in running in other countries for years. My bad.
These posts (and the article) just remind me why P2P is such a bad business model. Whenever you take peoples money, in order to allow then access to the product, you are actually selling hopes and dreams... and not the actual product.
The few months I played in the "alpha" seemed alpha in name only. The overall state was a very finished one imo. The fail comes in the launch itself...failure to anticipate just how many people would try it over and above the various founders and open testers. Not really a surprise to me since all the smack talk about the game seemed to imply that not much of anyone above the founders and few supporting testers would bother to join in on the official launch. Guess they were wrong.
Don't get me wrong..I'm pissed I haven't been able to login most of the headstart ($150 founder)...but I'm not going to throw in the towel. Been through too many launches to do that.
Launch conditions are not going to change for most future games..as tech grows the nuances of developing,launching and maintaining MMOs grows exponentially moreso. Occasionally you'll luck out have have a relatively hassle-free experience like I did with SWTOR and Trion's own original baby RIFT.
This isn't a P2P game, never has been which makes it much worse. people have paid $150 on a free game to get perks, yet are unable to log-in or use said perks.
I lol'd...
You paid for the founder's pack because you wanted to...you WERE granted Early Access, but things went wrong...that doesn't mean you weren't granted access. You have all your stuff from the Founder's pack as agreed upon...there is no breach of contract here and if anyone get's a refund then Trion is the idiot.
As for starter packs and the like, welcome to a game who's sole purpose is to entice and, at times, pigeon hole you, into using their shiny cash shop...
#learn2typicalasiancashshopmmo
The really messed up thing here is that Trion launched Rift as the smoothest launch in history. The servers had zero issue, they had GMs in game to help players with any issue they might have and the customer service was amazing with no more than 2 mins to get a live support person who could actually help you.
Archeage sans Scott Hartsman, worst game launch in history, no GMs to be seen, outsourced Customer Service with a 96-120 hour response time for paying subscribers.
Horrifying how big a pile of crap Trion has become under that lying part-time earthlink server tech Scott Hartsman's leadership.
Actually 6 days in and still missing most of my founder's pack items. Made a ticket first day with a 96-120 hour response time and I get my first email response from them today.
We have not heard anything else from you so we are now closing your ticket as resolved.
So I replied and updated my ticket that the situation still is not resolved and I get an email two hours later that they will get back to me within 96-120 hours.
That sir is not ok in any way shape or form.
The game is not P2P NOW... However, the early start was essentially P2P. Buy your package, and get access to the game. Think of it as a very quick conversion...
People still don't get it...
"Meanwhile land is quickly being eaten up by alt accounts"
Go, read "Tragedy of the Commons", and see what happens, when you give a scarce resource away for free without any checks and balances. Well, or play Archeage.
After reading the synopsis, I think playing AA is a lot easier than reading that book lol.
I'd read the fine print to see if they ever gave a date of receipt for those items. If they did, then you have a case for a refund. If not, there's is not much you can do...either way it's unfortunate.
Well I've only been able to play the Open Beta for about 15-20 minutes. I was able to log in and see names floating around. 1 or 2 characters/NPC's did eventually load up but other than that, the ton of players and starting NPC's wouldn't load. I assume because of all the traffic on the server, but who knows. I decided the shelve it and wait for launch.
Well that didn't work out well as we all know. I live in the east coast of the USA, so that basically means, I'm dubbly fucked. All servers had 2500-3500+ people in que between 4:00PM-1:00am. Luckily I decided awhile ago that I wasn't going to spend money on this game right off the bat, since that instills a negative stereotype to gaming companies that gamers will pay for ideas, so not too bent out of shape about it, other than wishing I could play and actually try the game out.
As for the founders, I do feel sorry for you guys. It completely sucks that so many folks were not able to take advantage of the headstart or receive items that they were promised/paid for. However, I have to agree with some above posters:
STOP PAYING FOR ALPHA/BETA/HEADSTART ACCESS FOR MMO'S!!
If you want to support a game, sure, but if your primary reason to give companies money is to get in ahead of time, than just remember this and the slew of other releases that had these issues and realize that they typically will not be able to deliver. Stopping the influx of money pre-release until games can be released without these issues is the only way to change it.
I know a few people who got refunds no questions asked. Granted they and I were customers who played Rift previously, so that might have something to do with it.
I dunno why you are defending a corporation over your fellow man though, that not very punk at all. In fact thats the opposite of punk, supporting the establishments greed and abuse. Perhaps a name change is in order.
I keep reiterating the fact that the only reason I bought the founders pack was because 1) rift was the best launch in mmo history, and 2) the games already been live for several years, I didnt expect the launch to be nearly this bad based on those two facts. My bad.
I am in no way defending anybody...Im being objective which is a trait most punks forget is vital to their ideals. I would never have sunk 150.00 into a corporation because it's typically a mistake. Now that the mistake has been made, there are only so many courses of action that can be taken.
If you feel "hosed" you should....cuz you were. but that was your choice...Trion didnt stick a gun to your head and a magnet to your credit card.
Would you mind sharing from where you secured this information? I had just recently read on the official forums that this was a bug and that no f2p players should have had patron status. Just wanted to make sure I have it straight.
Thanks,