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CM Response to Player Ignites Discussion on Professionalism - World of Warcraft - MMORPG.com

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  • laseritlaserit Member LegendaryPosts: 7,591
    edited May 2017
    meh...

    Did the poster mean that there is not enough content? or that there is not enough varied content?

    I guess the latter.

    Anyways IMHO things like Armories destroy games and communities. The poster was not being rude.

    The CM's response to the post just seems belittling, and if that was the intent it was simply wrong. 
    SBFord[Deleted User][Deleted User]

    "Be water my friend" - Bruce Lee

  • k61977k61977 Member EpicPosts: 1,523
    I am going to be honest, the CM was dead on. If you haven't done the content you don't have a right to grip about there not being any content. Sorry if that hurts some peoples feelings, but what he said was right. To me it doesn't matter if the poster was right or wrong to be honest as he didn't earn the right to grip about lack of something when he hadn't even done what they have. This is like the people that rush to max level and skip 2/3 of the game gripping well I don't have anything to do now.
    TyranusPrimeKyleran
  • TENTINGTENTING Member UncommonPosts: 262
    molepeopo said:

    Horusra said:








    Horusra said:


































    The point is you discount the "content" because you do not like it. The content is there you just do not like it. If you do not like the content (special holidays, PvP, collecting transmogs, Pet battles, mount collecting, completing old achieves, leveling alts, RP activities with some guilds, progression locking to complete achieves while relevant with guilds) then maybe the game is not for you and talk with your wallet and leave. To sit there and say there is no content just because you do not like it is ignorance.



    Once again you are just mad that there is no "stop point" for you characters.



    If you are not into Raiding that much then raising Alts is perfectly viable. Face it the game is not for you anymore. Content exists you just do not like the offering.




    this guy nailed it for me and i had to face the fact that the game wasn't for me anymore. So i stopped playing and i would suggest anyone else to do the same if you don't like the content. They don't care if you are miserable or not as long as they are getting paid still.

     It makes me quite sad that this is ultimately the result of how things have turned out.

     WoW basically is no more. The entire game that has been released over the years is still intact, but if people have already pretty much done all previous content, like myself included, there is little new to engage in.

     Blizzard used to be full of ideas and if they did not make their own, they copied happily from other new games and perfected their ideas, adding them with succes to WoW later on.

     Now Blizzard apparently have decided to focus on a core crowd that they seem to have the most current succes with pleasing, the raiders.

     And so be it. Players do not own the game, we are not the company that decides what is to be made or done with WoW and it is not a democracy.

     I accept this, despite how much I wish Blizz would have stayed on the path where their game would evolve and add content for many different kinds of players.
     
     But it is not to be, at least not for now and I cba to log into WoW and face the reality over and over, that the game have nothing inspirational or motivating to offer.

     I dont want to raid anymore, I dont want to play casino for every random reward either.

     It is game over. I will complain for awhile or forever, there is no timelimit set on that, it just wont change anything, meanwhile there just is no point paying their business.

     So log out, stop the money flow, it leaves Blizzard the wrong impression anyway, when we keep giving them money.
     
     Game over.
      
     
    XingbairongCogohi
  • SBFordSBFord Former Associate EditorMember LegendaryPosts: 33,129
    k61977 said:
    I am going to be honest, the CM was dead on. If you haven't done the content you don't have a right to grip about there not being any content. Sorry if that hurts some peoples feelings, but what he said was right. To me it doesn't matter if the poster was right or wrong to be honest as he didn't earn the right to grip about lack of something when he hadn't even done what they have. This is like the people that rush to max level and skip 2/3 of the game gripping well I don't have anything to do now.
    Actually, it turns out that the person posting has a much, much deeper progression in Legion than he insinuates. With WoW, looking at a poster's character Armory reveals only what that CHARACTER has accomplished in the first Armory tab. It requires looking into the Achievement tab of the Armory to see what has been accomplished ACCOUNT-wide. He chose to take a cheap shot at a CHARACTER without looking into the player's full ACCOUNT. 
    laserit[Deleted User][Deleted User][Deleted User][Deleted User]MadFrenchieCogohi


    ¯\_(ツ)_/¯ 


  • IselinIselin Member LegendaryPosts: 18,719
    SBFord said:
    The thing is that there are literally hundreds, if not thousands, of posts about the nature of Legion. Most are well-written, well-considered, fact filled and informative about what many players are thinking -- most from people who are HIGHLY engaged in Legion.

    Ornyx chose a single rhetorical comment in a long, long thread (again one of hundreds) to respond to by shaming the person. He apparently can't do that to a more substantive post, I guess.

    Once again, it's not WHAT was said. It was HOW it was said.
    It happens often in forums. It's what I like to refer to as going after the low-hanging fruit. Someone gets pissed off about several forum posts some of which would take thought and effort to counter and then they see one that they can quickly and easily ridicule so they go after that one. 
    laserit[Deleted User]GdemamiCogohi
    "Social media gives legions of idiots the right to speak when they once only spoke at a bar after a glass of wine, without harming the community ... but now they have the same right to speak as a Nobel Prize winner. It's the invasion of the idiots”

    ― Umberto Eco

    “Microtransactions? In a single player role-playing game? Are you nuts?” 
    ― CD PROJEKT RED

  • HarikenHariken Member EpicPosts: 2,680
    Man as someone that's played mmo's since 99 i can say the attitude of people that work for game companies has got worse. And its the suits that are in charge that are at fault. If someone raised this topic back in 2000 the CM response would be totally different. Sure the guys was whining but he/she would not have got a response like that. A sub. paying customer deserves a little respect don't you think.
    Xingbairong[Deleted User]Cogohi
  • SamhaelSamhael Member RarePosts: 1,534
    Gotta love a Blizzard dev who doesn't see his team as professional.
  • BizkitNLBizkitNL Member RarePosts: 2,546

    Hariken said:

    Man as someone that's played mmo's since 99 i can say the attitude of people that work for game companies has got worse. And its the suits that are in charge that are at fault. If someone raised this topic back in 2000 the CM response would be totally different. Sure the guys was whining but he/she would not have got a response like that. A sub. paying customer deserves a little respect don't you think.



    Are we from different planets? The only thing that has changed is people being offended over anything these days. Like....like in this case.

    Also, being a paying customer does not give you the right to act like a jackass.
    10
  • laseritlaserit Member LegendaryPosts: 7,591
    BizkitNL said:

    Hariken said:

    Man as someone that's played mmo's since 99 i can say the attitude of people that work for game companies has got worse. And its the suits that are in charge that are at fault. If someone raised this topic back in 2000 the CM response would be totally different. Sure the guys was whining but he/she would not have got a response like that. A sub. paying customer deserves a little respect don't you think.



    Are we from different planets? The only thing that has changed is people being offended over anything these days. Like....like in this case.

    Also, being a paying customer does not give you the right to act like a jackass.
    Was the poster in question being a jackass?
    [Deleted User]

    "Be water my friend" - Bruce Lee

  • SBFordSBFord Former Associate EditorMember LegendaryPosts: 33,129
    edited May 2017
    laserit said:
    BizkitNL said:
    Hariken said:

    Man as someone that's played mmo's since 99 i can say the attitude of people that work for game companies has got worse. And its the suits that are in charge that are at fault. If someone raised this topic back in 2000 the CM response would be totally different. Sure the guys was whining but he/she would not have got a response like that. A sub. paying customer deserves a little respect don't you think.

    Are we from different planets? The only thing that has changed is people being offended over anything these days. Like....like in this case.

    Also, being a paying customer does not give you the right to act like a jackass.
    Was the poster in question being a jackass?

    The player quoted the CM here:
    "As she noted, this change is mainly aimed at increasing base Artifact Power gains instead of an over-reliance on Artifact Knowledge - and we do want players to hit a point where they feel they have capped their Artifact Knowledge, so they can move on to other things."
    The player responded:

    "That's all well and good but...
    what else is there?"
    Hardly being a "jackass" or rude or anything. Compared to some of the garbage I've seen posted on WoW forums, this is the tamest of the tame.

    https://us.battle.net/forums/en/wow/topic/20754896985?page=6#post-113
    laserit[Deleted User][Deleted User]XingbairongMadFrenchieCogohi


    ¯\_(ツ)_/¯ 


  • RenoakuRenoaku Member EpicPosts: 3,157
    I think this whole "Artifact Points System is shooting themselves in the Foot unless they make it account wide not character locked and or come up with a new class switching system on a single character, Could be the demise of wow?
    Xingbairong
  • ConstantineMerusConstantineMerus Member EpicPosts: 3,338

    DMKano said:

    Umm yeah.

    So much hoopla over nothing, this is what happens when people lose perspective over greater things that really matter in life.

    This entire thing is the definition of a first world problem





    Yep. Meanwhile people are getting fucked in all the wrong places and someone doesn't feel pretty as he should today because of "armory shaming". UN will be there soon mate, just don't give up yet. ^^
    Constantine, The Console Poster

    • "One of the most difficult tasks men can perform, however much others may despise it, is the invention of good games and it cannot be done by men out of touch with their instinctive selves." - Carl Jung
  • ShaighShaigh Member EpicPosts: 2,150
    Not exactly professional but at the same time not that offensive. Its about as newsworthy as posting a picture of what clothes a celebrity wore yesterday.
    Iselin: And the next person who says "but it's a business, they need to make money" can just go fuck yourself.
  • SBFordSBFord Former Associate EditorMember LegendaryPosts: 33,129
    TimEisen said:
    Looks like someone picked some low hanging fruit. I don't disagree with the point, but it was odd to pick that easy one out of so many good posts. 
    Exactly. I think his point is totally sound. His method of getting that point across is terrible.
    [Deleted User][Deleted User]


    ¯\_(ツ)_/¯ 


  • btdtbtdt Member RarePosts: 523
    Language is a complicated thing...  words can be interpreted in many different ways... have different meanings depending on the culture, context, et al.

    That s why the pen is mightier than the sword... it is just as deadly as a weapon without even wielding one... knowingly or unknowingly.

    With that being said, anyone who wanders into an open forum, any forum, is already walking into a mine field.  To act surprised when they accidentally step on one is a bit naive.   And Blizzard NEVER deletes any posts.  You may not have access to them, but they do.  What may appear to be an innocent comment by one may be just one of many posts from that poster.  Today they are a saint, yesterday they were an ass.

    Of course, people are people... you poke them enough, they poke back.  Any CM on the GD forums is definitely a pin cushion on the grandest of scales.  People are looking for someone to pitchfork and the first blue to show up is open season. 
    TyranusPrime
  • XingbairongXingbairong Member RarePosts: 927

    BizkitNL said:



    Hariken said:


    Man as someone that's played mmo's since 99 i can say the attitude of people that work for game companies has got worse. And its the suits that are in charge that are at fault. If someone raised this topic back in 2000 the CM response would be totally different. Sure the guys was whining but he/she would not have got a response like that. A sub. paying customer deserves a little respect don't you think.






    Are we from different planets? The only thing that has changed is people being offended over anything these days. Like....like in this case.



    Also, being a paying customer does not give you the right to act like a jackass.



    So when someone belittles you without a reason you smile at him?

    I absolutely agree with @Hariken. If that CM can't handle human contant and feels that he is above everyone else he shouldn't be in a position where he can speak with people...

    Do you want to hear a really good example I saw with my eyes few days ago.
    So at a car wash one guy pulls out coins to pay because it's an automatic car wash and it costs $1 per 2 minutes and he just wants to wash away the dirt from his car real quick right. So he pulls out a handful of quarters and the guy that sells the coins which you use to activate the equipment said with a snark "heh did you break your kids piggy bank"... I was literally speechless... How rude can a person be?
    What was even more ironic was that the guy was driving a car that costs probably $100k ++ and he responded well I can pay in hundreds and he pulled his wallet and there was like $2-3k in it, so not only was the seller's comment rude, but it wasn't even based on anything other than what he saw at the moment...
    That comment would've been even more rude if the guy wasn't actually rich... No one have the right to belittle people for whatever reason.

    Same with the response from the CM. Just because the guy has done only the content that he likes it doesn't mean that should be belittled. And that's also why I asked people on what exactly is the other 75% of the content... Because if the CM meant that the guy doesn't have 45 + trait points in his weapon and he hasn't killed any mythic raid bosses or done any level 15-20 + mythics then I really don't know what to say.

    The fact to the matter is that the current new content is as follow:
    Artifacts and farming AP for their traits.
    Legendaries
    Mythics +
    Raiding(but I can safely say that most people don't want to raid and that's where mythics + come it as a filler for those that don't want to spend hours each evening raiding)
    PvP - Prestige ranks and trying for gladiator titles (RBGs isn't any new content)
    Finally brawlers, pet battles, those events that you do for old content (timewalking isn't new content. Black Temple TW will be "new" content).

    Now what is it missing?
    Well people don't see any reason to try to do higher mythics than 15 because there are no rewards(I know that they are raising the item level rewards with the next patch, but that literally changes nothing. They no one will want to do higher than 20 for example. It's all the same. They aren't adding anything new just extending old stuff).

    PvP - Prestige is nice and all, but the grind is real. If they have PvP brawls on nonstop maybe people will want to do BGs more. No idea why they don't have them on all the time. And what's important - the rewards. For someone like me that gathers mounts yes, doing the PvP might be worthwhile, but for people who don't collect mounts, what do they get out of it? Blizz could have added at least some mindshattering sick transmog at rank 15 for example.
    Basically what I'm saying is that there is no worthwhile reward to justify all the grind.

    Raiding... Pretty sure the majority of the WoW's fanbase doesn't raid hardcore...
    Imagine that solving math problems is the major part of the content, but you know that let's say 90% of the playerbase doesn't want to solve math problems... Can you still say that that's their problem? Shouldn't you as a developer focus on bringing other stuff, so that those that don't want to solve math problems(which are the majority BY A LOT) have things to do?

    And as for the other fluff they add.. That's all they are. Just how much time would you need to complete all the small stuff they add like brawls, pet battles etc...

  • PhryPhry Member LegendaryPosts: 11,004
    Seemed like okay kind of thing to me, he didn't say anything particularly out of line either, and if what he was saying was true about how much the person in question had actually done in the game, then it was a pointed observation, maybe the guy asking the questions didn't really want that particular answer, but truth is like that, you don't always get answers that you want to hear.
    TyranusPrime
  • TyranusPrimeTyranusPrime Member UncommonPosts: 306
    edited May 2017
    I actually prefer to have Devs, GMs, and CMs that talk normally and directly.. I, personally, don't see his comments as unprofessional.. The poster jabbed at the game (without being an a$$hat really) and got a jab back (that wasn't super defensive).. I agree with BizkitNL's response above, in that too many people get offended too easily..

    There are paying customers who like how the game's features progress, some who hate it, and some who have problems with only a few aspects.. All of those are valid.. As long as a company doesn't lock S-foils in attack position and come out swinging angrily or overly-snarky, I see no problem with them defending their property in a civil or even humorous manner.. HOWEVER.. There is a very fine line between defense and offense..

    The real question becomes intent.. Was the poster just whining? Do they feel they have a legitimate gripe about content? Do they love the game and just want to see it improve? Are they just bitter? Did the CM feel the gripe was a pointed jab? Did he become angry? Was he simply trying to diffuse a perceived jab with what he felt was wit?

    To be honest, since even a court of law has trouble proving intent and without the use of mind reading technology, the only way to solve it is throw the two into a locked room for a two-hour discussion or brawl and see how it turns out..
    BodeanG

    ..because we're gamers, damn it!! - William Massachusetts (Log Horizon)

  • TENTINGTENTING Member UncommonPosts: 262
    edited May 2017
    SBFord said:
    TimEisen said:
    Looks like someone picked some low hanging fruit. I don't disagree with the point, but it was odd to pick that easy one out of so many good posts. 
    Exactly. I think his point is totally sound. His method of getting that point across is terrible.

    I have 24K achivements points, something Id never in a million years feel the need to refer to in any other context than this one.

     I have close to 330 mounts, I have all pets from all areas of the game, except Legion, in Legion I simply quit caring for them.

     Mogs are alright, I like collecting those, but over time the novelty has worn of that aswell.
    Still missing dyes to make it fully interesting.

     I like pvp, the only thing in WoW I still like, Brawls are good fun, but been doing PvP forever now and even though I still dont mind grabbing a bg ever so often it is getting a bit stale.
     I like the prestige system.

     Raiding, done that for 12 years with only a few burn out phases every now and then, not absent for anything longer term. In Legion I permanently quit that though with exception of a few casual normal and HC runs on rare occasion.

     Proffs takes no effort, I dont actually know what the profession system is meant to be for.  Sure we can make some gold with the professions, but the gathering proffs are still superior, now slowed down the first half year due to flying restrictions.
     Proffs used to be a lot of fun, I have had two accounts full of alts on a server purely for profession use, when the proff system changed into what we have now, the point of making alts lost their purpose also. For me anyway.

      Archy is now paved by quest holding, you cant decide your own pace, its all prefixed and if you want something specific, you wait nicely till your quest for it will be available.

     WQs, good addition, I dont know who in their right mind will repeat WQs for 2 years though for AP. Peace to those who find pleasure in that kind of repeating content forever, it is not for me though.

     Worldbosses are still there, those are fine, thats 10 minutes spent each week.

     It is not all bad, but I really can not see what the content is that people speak about, that they say is there?

     All the old content is still there, this is correct, but some of us have finished it all during the last raid tiers downtimes during the previous Xpacs.

     And I really dont want to be just another whiner in the mix, God knows I have loved to play WoW for so many years and it still feels like I should belong there.

     And all things change over time, its inevitable, somehow WoW just worked for so long that I ended up taking Blizzards genius for granted.
     It is not their fault either, ideas stop coming, cant be helped, all game developers will hit that wall eventually and try to gain time by adding old wine on new bottles for a bit.

     What makes me wonder though, and I still say what ever that moderator have said, that I will be the last to pass a judgement, I just wonder what he would have said to me, seeing I could have said same thing, while my armory would show I basically finished the game.

     It is easy to pick the little guy on the street, avoiding confrontation with those of us who have played the game to its fullest and stayed loyal for so many years, if loyalty can at all be mentioned in a gaming context.

     So what ever happened between that moderator and the player, it must be seen as merely a symptom of a deeper problem.
     
     We can pass judgement sure, pick a side, rage a bit, but who will win by that? 

     Blizz lose, we lose. 

     I am not even sure what I wanted to say with this post now, lost track myself writing it.

     The moderator was just being human I guess, but claiming there is content, seems a bit far fetched I guess.

      Apart from raiding, raiding will always be there. World of Raidcraft and RNGcraft. 

     "But RNG has always been in all games, its a foundation".
    Sure, but maybe its time to change that, its boring and not in line with the reliability and control people wish for in modern times.
     
     Anyhow, my post is not a critique of anything you said, I just dont think I am entirely in line with the premise that the moderator said something correct, when content is either a hamsterwheel yearlong repeated grind and otherwise nowhere to be seen these days. 

     Ultimately its our own choice though, I admit to that. Those of us who dont like it anymore, we should leave.

      Edit: I wanted to add for accuracy, that I actually did quit raiding by the end of MoP or had the intention to, but judging by armory I was sucked in for another 6 months straight of raiding in the beginning of WoD.
     Quitting raiding has been a process, one that I considered already back in Cata on several occasions, but never really managed to go through with before ultimately breaking my neck in mythic raids in WoD.
     I guess Mythic can be considered content as well in some way, though it is content far out of my personal league, but fair has to be fair, I guess its there.

     On another note, the secret mounts, like the squid, the bird and the worm, those riddles and spending hours searching high and low for clues, that was brilliant content.
     Of course now after we finished the searches and got the mounts, people can just look up the clues and things on WoWhead and the like, which is a shame, but I was out early so had the thrill of searching everything with friends first hand.

     Same goes for Pepe and books in Dala and the Dustbunny, these little things count also. They just dont take very long to finish.

     But its content, Id like to see more of these kinds of things.
    Post edited by TENTING on
    Xingbairong
  • ThupliThupli Member RarePosts: 1,318

    Sovrath said:

    Well, it was unprofessional. There were better ways to say that.



    I question whether game companies actually hire customer service professionals or if they just get some gamer who wants to break into the business. I strongly suspect the latter.



    I bet they PAY the latter as well!
  • ConstantineMerusConstantineMerus Member EpicPosts: 3,338
    Nyctelios said:

    DMKano said:

    Umm yeah.

    So much hoopla over nothing, this is what happens when people lose perspective over greater things that really matter in life.

    This entire thing is the definition of a first world problem





    Yep. Meanwhile people are getting fucked in all the wrong places and someone doesn't feel pretty as he should today because of "armory shaming". UN will be there soon mate, just don't give up yet. ^^
    For cry out loud, what's the name of this site?! Do you expect us to discuss the starvation in Venezuela or the Political Crisis in my country?
    I bet there's tons of other stuff between "Armory Shaming Issue" and "starvation in Venezuela" that you can discuss on a gaming site. 
    Constantine, The Console Poster

    • "One of the most difficult tasks men can perform, however much others may despise it, is the invention of good games and it cannot be done by men out of touch with their instinctive selves." - Carl Jung
  • ArskaaaArskaaa Member RarePosts: 1,265
    only wow can kill self.
  • The user and all related content has been deleted.
  • AlbatroesAlbatroes Member LegendaryPosts: 7,671
    So the person's question would've taken more serious if they cleared 75% of Legion's boring and repetitive content? That makes sense....Or i dont know, the guy couldn't have been posting on an alternate account like more people on forums do? The Armoury thing holds no weight since a person can't realistically gauge anything from it. When you look at Legion's core content there's only 3 (4 if you like pvp) things to do: World Quest, Dungeon Grind, Raid. Add more of the same thing doesn't make it content tbh, it just makes it more of the same thing...Broken w/e they released in 7.2 was just an extension of what was already there. So the person's question was valid. What else is there to do that you already haven't done since the beginning of the expansion? More of the same exact thing is content now?
  • XingbairongXingbairong Member RarePosts: 927
    @TENTING - exactly my thoughts and situation. Well said.

    @Albatroes - Indeed I mentioned that as well, but those that are defending the expansion for some reason( I don't know maybe they are shareholders) refuse to comprehend what we are trying to say. 

    WoW is still my favorite game and that's why I'm concerned with what this expansion brought, which was to be frank just a grind with no actual point. It's 1 thing to grind for something because at the end you get reward and another to have a grand that basically never ends...

    Also I'm sure that a lot of you have watched some top WoW streamers(whether PvP or PvE). Have you noticed that often a lot of them don't have even 10k achievements, but they are definitely among the top players in WoW. Would that CM have responded the same way about someone who have... well already done everything top tier the game have to offer.

    Anyway I just hope that Blizzard will actually start listening to the complains of the players because from their current stand point I feel like what they are saying is "if you are new to the game don't play the new content go play the old one and don't complain and if you are a veteran player that has done the old content don't complain and just wait for the next expansion".
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