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Good game but bad customer service

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  • KyleranKyleran Member LegendaryPosts: 43,975
    Some men you just can't reach.


    muthax[Deleted User]

    "True friends stab you in the front." | Oscar Wilde 

    "I need to finish" - Christian Wolff: The Accountant

    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

    Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV

    Don't just play games, inhabit virtual worlds™

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  • muthaxmuthax Member UncommonPosts: 703
    Only thing I gonna say is I am glad you were banned, PG is a laid back, mature and relaxed community, you just didn't belong there, like all the people who get banned because they think they are still playing WoW or any other toxic shit.
    Iselin
  • muthaxmuthax Member UncommonPosts: 703
    edited March 2021
    Torval said:
    muthax said:
    Only thing I gonna say is I am glad you were banned, PG is a laid back, mature and relaxed community, you just didn't belong there, like all the people who get banned because they think they are still playing WoW or any other toxic shit.
    This is a perfect example of the kind of player who "runs" the game for the developers. This is exactly why "community driven" doesn't work. Players like these can decide whether you get to play the game or not even though they don't work for the studio and paid the same box fee as anyone else.

    That is why I changed my review of PG to "thumbs down" and warn others to beware before buying in and giving this developer money. Be warned.

    Personally, I don't think this game is likely to fully launch and survive as a subscription service like they originally planned. There is too much reddit-style Second Life drama for this to survive unless it goes whale driven. Toxic game community at its core and that will kill the large scale adoption a subscription only game needs to survive.
    In all these years you are still the same toxic person, good to see, that's why I don't come round here so often anymore.

    I said I am glad a toxic turd was expelled from the community and you turned it in an way to troll PG. You aren't different from OP at all, that is if it isn't one of your troll alt accounts

    EDIT

    Oh I see, you got banned from PG too. Dunno why that doesn't surprise me at all LOL

    GdemamiIselinkitaradBrainy
  • KeushpuppyKeushpuppy Member UncommonPosts: 171
    Ya the post on the games forum says it all..
  • TwistedSister77TwistedSister77 Member EpicPosts: 1,144
    edited March 2021
    Ya the post on the games forum says it all..
    What post? all I see is a post referencing this thread... and a reply that the person was banned and the issues dealt with a while ago.

    Was there something else?

    Ironically this thread was posted recently right above it, a different ban appeal:

    https://forum.projectgorgon.com/showthread.php?2791-the-the-admins-and-community-are-HIGHLY-immature-lt-3

    I don't envy their job.
    [Deleted User]
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
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  • The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
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    Beyond the shadows there's always light
  • KyleranKyleran Member LegendaryPosts: 43,975
    edited April 2021
    Deathkon1 said:
    what are you talking about these are very professional people calling someone a naughty boy then banning them afterwords, all cause they ask why they got banned and then they list the reason then ban you for a quarter of the year, also they log your ip its fun its in their tos so they can give you the best experience  :smile:  
    Nonsense, it's clear this person had been  warned previously, and was questioning the reason for their banning now.

    As for how the message was delivered, who cares?  Better than that game years ago that planned to leave your character's dead corpse crucified in the capital square or something.

    Oh yeah, welcome to the forums, keep coming back.


    [Deleted User]

    "True friends stab you in the front." | Oscar Wilde 

    "I need to finish" - Christian Wolff: The Accountant

    Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm

    Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV

    Don't just play games, inhabit virtual worlds™

    "This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon






  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • ScotScot Member LegendaryPosts: 24,273
    Deathkon1 said:
    what are you talking about these are very professional people calling someone a naughty boy then banning them afterwords, all cause they ask why they got banned and then they list the reason then ban you for a quarter of the year, also they log your ip its fun its in their tos so they can give you the best experience  :smile:  
    Welcome to the forums! :)

    I hope you can move on from the passion that has you posting here to our wider forum community.
    [Deleted User]Gdemami
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • BrainyBrainy Member EpicPosts: 2,163
    edited April 2021
    Deathkon1 said:
    Also sarcastic jokes aside I deleted my steam account because of these clowns and am making a new one because even though I no longer play the game I login and keep seeing a red font game banned every time I logged in lost about $1000 worth of stuff game and purchase history wise but it feels good to be clean I hate how steam even though you never plan to go back and removed a game your banned from your library still marks you idk about you  but this certainly taught me alot go out and have fun its worth it

    Talk about cutting your nose off to spite your face.  If you were trying to get back at these devs.  I am sure they are just LOLing that you deleted your entire steam account.  So if your intention was to confirm the devs initial stance and give everyone against you a hardy chuckle, Mission Accomplished!

    After reading some of your other linked post (admit I couldn't finish, it was just too awkward, my goodness), you admit to being toxic and going nuclear.  Why would you ever think these devs should have reversed their ban?

    Even if you believe they made a hasty mistake on the original ban, clearly you were never going to be able to reintegrate back into the PG community without continually causing massive drama.  So I am sure they are just cutting their losses at this point.

    All this is coming from someone who is sympathetic to players that are banned for minor reasons from a game they paid for.  So yeah I personally don't feel your case fits into the minor category.


    Deathkon1 said:
    I kinda grew up past 2 years have been wild lost my job got 2 more jobs in a span of a week

    Think you need a few more years.



    SovrathKyleran[Deleted User]
  • SovrathSovrath Member LegendaryPosts: 32,780
    edited April 2021
    Deathkon1 said:
    what are you talking about these are very professional people calling someone a naughty boy then banning them afterwords, all cause they ask why they got banned and then they list the reason then ban you for a quarter of the year, also they log your ip its fun its in their tos so they can give you the best experience  :smile:  
    You sound young.

    I suspect the developers are older and saying "naughty boy" is considered a polite way to chastise a person by people of a certain age.

    It's a small community, a small team,  so I suspect that it's colloquial at worst. 

    I suspect you should hold these words close to you and ponder them.

    "I couldn't keep my promise due to me being an immature prideful kid trying to fight a losing battle every time i logged in and saw that red text was a reminder of my failure to keep that promise, words can not express how much I loathe not being able to keep promises"


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  • SovrathSovrath Member LegendaryPosts: 32,780
    Torval said:
    Sovrath said:
    Deathkon1 said:
    what are you talking about these are very professional people calling someone a naughty boy then banning them afterwords, all cause they ask why they got banned and then they list the reason then ban you for a quarter of the year, also they log your ip its fun its in their tos so they can give you the best experience  :smile:  
    You sound young.

    I suspect the developers are older and saying "naughty boy" is considered a polite way to chastise a person by people of a certain age.

    It's a small community, a small team,  so I suspect that it's colloquial at worst. 

    I'm older and see it as rude, dismissive, and condescending. It's about the equivalent of Okay Boomer. Ageist remarks are small minded either direction. Even outside of that context it isn't very professional which is one of my big criticisms with this game. It isn't run professionally, more like a fan-service hobby project.

    They should just ban someone with the reason for the ban without the "fuck you too" snide little comment tagged on the end.
    Like I said, it's a smaller community so I can see people saying it. If it was a larger company they wouldn't have said it.

    I don't see it as dismissive at all, I see it as rather shaking one's head at a child and couching their language in a rather simple way in order to chastise without going overboard.
    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
  • SovrathSovrath Member LegendaryPosts: 32,780
    edited April 2021
    Torval said:


    This isn't a free game like the community sourced and operated Planeshit.it. It is supposedly a professional and paid service. They have every intent on offering premium payment tiers in the future and I guess trying to operate like a real game (like WoW, FF14, ESO, EQ, or LotRO).

    It isn't the place of a professional service to scold or chastise customers. That isn't their job. If a customer violates the service terms or is deemed objectionable then terminate the relationship with a reason. And it is definitely dismissive and "last word". Could you imagine a professional service talking to you this way? Could you imagine talking down to your own customers in this way? This is how people get fired from corporations or small businesses go under.
    I'm going to offer a different way of looking at it.

    If I work for a mom-and-pop store I expect that what one constitutes as "professional" will most likely be a lot different than if I work for a larger corporate entity.

    I can attest that I have worked for and know of smaller family businesses that address their customers in a very familiar fashion. Both good and bad.

    the devs of project gorgon are essentially a mom-and-pop business. And it's their business and their decision how they want to run their business.

    I don't see it as an issue. So I respectfully disagree just based on my experiences.

    If I work for a blue-collar company (which I have) then the language that will be used is going to be far more familiar, more colloquial than if I work at larger companies. 

    You might think that a certain level of professionalism should be held across the board and I can't say I disagree but that's not how the world works.


    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
  • SovrathSovrath Member LegendaryPosts: 32,780
    tzervo said:
    Deathkon1 said:
    Also sarcastic jokes aside I deleted my steam account because of these clowns and am making a new one because even though I no longer play the game I login and keep seeing a red font game banned every time I logged in lost about $1000 worth of stuff game and purchase history wise but it feels good to be clean I hate how steam even though you never plan to go back and removed a game your banned from your library still marks you idk about you  but this certainly taught me alot go out and have fun its worth it
    I think you can hide or even completely remove games from your Steam library, might have saved you the rest of your game library.

    Kudos for backing your claim up with the screenshot - you are the only one in this thread so far. I agree with Torval that the Admin's behaviour is unprofessional and cringy, regardless of you deserving the ban or not.
    he didn't back up his claim. He just showed what the admin said, not what he said. And I think it's a bit precious to think it's crossing a line but clearly a few disagree.

    If he wants to back up his claim show us the screen shot of why he was banned. He already admitted he crossed a line earlier.

    Which goes back to me saying that I've never seen a person making a thread like this who wasn't in the wrong. 

    Clearly, he was.


    Kyleran[Deleted User]Scorchien
    Like Skyrim? Need more content? Try my Skyrim mod "Godfred's Tomb." 

    Godfred's Tomb Trailer: https://youtu.be/-nsXGddj_4w


    Original Skyrim: https://www.nexusmods.com/skyrim/mods/109547

    Try the "Special Edition." 'Cause it's "Special." https://www.nexusmods.com/skyrimspecialedition/mods/64878/?tab=description

    Serph toze kindly has started a walk-through. https://youtu.be/UIelCK-lldo 
  • The user and all related content has been deleted.
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    Beyond the shadows there's always light
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
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    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
  • ScotScot Member LegendaryPosts: 24,273
    edited April 2021
    I thought it worth mentioning to new posters that our ghost in the machine Gdemami puts lol on just about everything he looks at. I say looks at, as he simply can't have the time to actually read all the posts he lol's. So whether that is some sort of statement on what any of us post or not we really don't no. :)
    [Deleted User]
  • [Deleted User][Deleted User] Posts: 927
    edited April 2021
    The user and all related content has been deleted.
    Sometimes we need fantasy to survive reality 
    https://biturl.top/rU7bY3
    Beyond the shadows there's always light
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