Yep just did it and i totally made an ass of my self still worked had the guy named Feature just have to give him email and 2 questions then he started talking about basketball team xD
wow, that guy was super friendly talked to him basketball a little too. got my acc and key! guys, be sure to rate the operator 5 for best on both rating things!!!
these guys are very polite/friendly, how many times does a CS staff open with a smiley face on an IM? I mean seriously now, I do that at my work but this is the only place I've ever seen for that. I am impressed. They offered a key and I wasn't even directly asking for one. I am impressed, they earned a 5.
On a funny note, I told em I live in chicago IL and they didn't know what the IL stood for.
Convo started like this: Feature:
Hello! What could I do for you? Please rate the quality of our support below for the operator who served you this time after complete the conversation. Thank you! http://service.igg.com/index.php?gu_id=71
Feature:
hi:0
matt:
hi
Feature:
Feature:
What could I do for you?
I mean seriously now, I am impressed. And yes, they offered a key pretty much....not sure if that is the CS thing or what, but yeah these guys deserve a good salary for how they treat people. I can tell you on my job they aren't quite so friendly on our customer service lol.
Oh, and I gave them high rating thing cause they were so polite....they deserve it
..... Someone wanna maby post the link because saddly, I can't seem to find the Live chat...Well there is the one link up top "Live Chat!" but i went there and im not sure wether or not thats what you people are talking about. Because when i went to it, it said can't connect or something like that so i don't know oh and I NEED ONE OF THESE DAM KEYS iv been dieing to play this game for so long now and i already have the game downloaded and now its just sitting there unplayed lol
..... Someone wanna maby post the link because saddly, I can't seem to find the Live chat...Well there is the one link up top "Live Chat!" but i went there and im not sure wether or not thats what you people are talking about. Because when i went to it, it said can't connect or something like that so i don't know oh and I NEED ONE OF THESE DAM KEYS iv been dieing to play this game for so long now and i already have the game downloaded and now its just sitting there unplayed lol
I am just told by them when I come to Live support that day,there was an unexpected glitch with the Live Support Provider then,so Zu online support lost the connect.They are very sorry about it.But I am curious that where canI get an close beta account,can I use the alpha account?
Comments
Confirmed, I just asked NICELY for an alpha key, and received one.
-Vin
anyone got the link for live chat? i cant find it.
This works! Live Chat is that icon in the mid left menu that says "Click here for live support"
Yep just did it and i totally made an ass of my self still worked had the guy named Feature just have to give him email and 2 questions then he started talking about basketball team xD
wow, that guy was super friendly
talked to him basketball a little too. got my acc and key! guys, be sure to rate the operator 5 for best on both rating things!!! 
OMG...wow.,,,
these guys are very polite/friendly, how many times does a CS staff open with a smiley face on an IM? I mean seriously now, I do that at my work but this is the only place I've ever seen for that. I am impressed. They offered a key and I wasn't even directly asking for one. I am impressed, they earned a 5.
On a funny note, I told em I live in chicago IL and they didn't know what the IL stood for.
Convo started like this: Feature:
Hello! What could I do for you? Please rate the quality of our support below for the operator who served you this time after complete the conversation. Thank you! http://service.igg.com/index.php?gu_id=71
hi:0
hi 
What could I do for you?
Feature:
matt:
Feature:
Feature:
I mean seriously now, I am impressed. And yes, they offered a key pretty much....not sure if that is the CS thing or what, but yeah these guys deserve a good salary for how they treat people. I can tell you on my job they aren't quite so friendly on our customer service lol.
Oh, and I gave them high rating thing cause they were so polite....they deserve it
/rant
They might as well make it open bet alot of people will be asking them now
Originally posted by weeman392
.....
Someone wanna maby post the link because saddly, I can't seem to find the Live chat...Well there is the one link up top "Live Chat!" but i went there and im not sure wether or not thats what you people are talking about. Because when i went to it, it said can't connect or something like that so i don't know 
oh and I NEED ONE OF THESE DAM KEYS iv been dieing to play this game for so long now and i already have the game downloaded and now its just sitting there unplayed lol
I am just told by them when I come to Live support that day,there was an unexpected glitch with the Live Support Provider then,so Zu online support lost the connect.They are very sorry about it.But I am curious that where canI get an close beta account,can I use the alpha account?
Anyone with an alpha test account can use the same account for closed beta.