How I Pwned Ncsoft

achilles809 · December 2007

Well, I run the game, and the graphics are glitcing horribly, so I make a report and send them dxidag and this is what I get-:

Hi Julian, Thank you for sending us the results of the DxDiag test. Unfortunately, your system does not meet the minimum requirements for Richard Garriot's Tabula Rasa. Specifically, your laptop video card "Mobile Intel(R) 945 Express Chipset Family" would need to be upgraded in order to meet the requirements.

Minimum System Specifications Microsoft® Windows® Vista/XP 2.5GHz Intel® Pentium® 4 or AMD® Athlon® 2500+ equivalent 512MB RAM DVD-ROM 5GB available HDD space ATI™ Radeon® 9600 or NVIDIA® GeForce FX 5700 series video card with 128MB of VRAM 16-bit sound card Broadband internet connection Keyboard and mouse DirectX 9.0c Recommended System Specifications Microsoft® Windows® Vista/XP 3.5GHz Intel® Pentium® 4 or AMD® Athlon® 3500+ equivalent 2GB RAM DVD-ROM 5GB available HDD space ATI™ Radeon® x1800 or NVIDIA® GeForce 7800 series video card 16-bit sound card Broadband internet connection Keyboard and mouse DirectX 9.0c Please contact us if you have further questions.

and Im just like " wow, these guys really know there technology...../sarcasmoff" wanna see my response?

I understand the Graphics card is integrated, but on most benchmark tests, the intel gma 950 is stronger than the 5700 nvidia series, usually competing with the upper 6xxx series from nvidia.

Anyways, your answer really does puzzle me, as this laptop has been able to handle other games, much more graphic intensive than Tabula rasa seems to be. For example, lord of the rings online- which also said my card did not meet minimum requirements ran perfectly on middle - high settings on the gma 950, and that game seems to be much more graphic intensive than Tabula Rasa.

Also to me, it seems not to be the chipset itself, as in the game, I can see everything just the ground seems to be black as well as the bases of trees ( though the leaves came out perfectly) as well as many 3d objects, such as the tents, dropships, npcs, including other characters. This of course leads me to look not at the chipset, but at the game client, It is possibly some bug causing this? if so do does ncsoft have a fix?

I would hope so. currently looking at the market most consumers who use laptops ( a large portion of the market itself) dont have the money to put out for say a two thousand dollar dell xps to be able to play a game, certainly the gma 950 itself is very efficient, able to handle most games with ease, of course not brand new games, which implement direct x 10 but some recent games, again such as lord of the rings online have no problem on the gma 950.

I do hope we can find a solution as I know its not the gma 950 ( again much stronger than the nvidia 5700 series ) and must be somewhere within the game files/client itself. I would hate not being able to play this game due to lack of support for an issue, especially because of the extensive features this game is supposed to bring to the mmo market with great regards, and hopes of fixing this problems instead of blaming hardware. -Julian Sonnega- hoping to be avid customer of ncsoft

now maybe they will realize I understand computers and can help me fix there shitty client ( no diss to tr though, cause I really wanna play this damned game

(Achillies is too stubborn to edit paragraphs into this..so i had to do it for him....i hope you all enjoy not having to gouge your eyes out...like i.. with my 1900X1200 rez had to do.)

singsofdeath · December 2007

Hurts....the....eyes.....need...paragraphs...<.<

Good luck with that though.

achilles809 · December 2007

For all you grammer junkies, please excuse the grammer, I wrote that entire thing in about 2 mins, just expressing all my thoughts at there stupidity.
hoping I dont get destroyed by ass holes with a dictionary
-Achilles

singsofdeath · December 2007

Guy...it's not about your grammar. It's about your post being one big wall of text. -.- And considering I actually wished you luck with your stuff, I think insulting me is a rather unkind way to reply to me.

That being said, feel free to misread my posts again. ^_^

Solatar · December 2007

No comment at this time, thank you.

eldanloco · December 2007

While your statement does need to be broken into paragraphs so our eyes don't bleed from reading it lol - you are right. It feels like they pieced things onto the Auto Assault engine. Those integrated graphics chips usually work pretty well despite their generic crappy names. My old laptop can play newer games still with reasonable settings. Clearly the fault is on their end.

achilles809 · December 2007

Just so you all know.... I was kidding when i said i pwned ncsoft, I just got really angry that their customer support copied and pasted from there website, information that had nothing to do with my help claim.... Jesus, so this was just m vent souce. Hope you al enjoyed how i basically bad mouthed them and there game though....hoping i dont get sued now
-Achilles

Baldur · December 2007

Edit your post and press enter every now and again at random intervals when you find the end of a sentence. I think that'll help more people read through it.

Nevertheless... good luck with getting a response back from NCSoft

kishe · December 2007

Paragraphs is your friend.

and Im not seeing how you pwned NCsoft, more likely they pwned you because you're melting down so bad.

so GMA 950 equals nvidia 5700, but the minimum requirement for the Tabula Rasa is 7800...and 7800 > 5700 ...by about four years.

You have too poor computer to play Tabula Rasa, There is nothing NCSoft can do to change the fact you havent felt the need to upgrade your computer for 6 years...your whining is comparable to if you were angry because they wouldnt let you take part in NASCAR with your t-ford 1924

and yes, it is the Intel GMA950...Tabula Rasa uses newest shader technology that GMA950 cant make use of.

achilles809 · December 2007

Originally posted by singsofdeath

Guy...it's not about your grammar. It's about your post being one big wall of text. -.- And considering I actually wished you luck with your stuff, I think insulting me is a rather unkind way to reply to me.
That being said, feel free to misread my posts again. ^_^

MATE LOL
In no way was i insulting you, in premeditation of "grammer junkies" rather i wrote that to sort of stave them off. In no way did I mean to be offensive to you in any manner. anways, I didnt mean for it to be a wall either, I copied and pasted the entire convo here, and was separated into paragraphs, im thinking that to make it smalled it got condensed. But again, my appologies, as my post concerning grammer junkies was in no way a reference to you.
again very very very sorry
-Achilles

achilles809 · December 2007

Originally posted by kishe

Paragraphs is your friend.

and Im not seeing how you pwned NCsoft, more likely they pwned you because you're melting down so bad.

so GMA 950 equals nvidia 5700, but the minimum requirement for the Tabula Rasa is 7800...and 7800 > 5700 ...by about four years.

You have too poor computer to play Tabula Rasa, There is nothing NCSoft can do to change the fact you havent felt the need to upgrade your computer for 6 years...your whining is comparable to if you were angry because they wouldnt let you take part in NASCAR with your t-ford 1924

Just so maybe you can read properly my wall of text, the gma 950 is actually comparable to a card in the mid- high end of the 6xxxx series, not the 5xxxx series. PLus mate, this laptop is one year old, 7 years ago integrated cards where not even around. FINALLY LMFAO the minimum requirements for the game is a 5700, please get reading lessons, as you obviously didnt read my post properly. Besides, average gamers such as myself dont INVEST 150 dollars to be able to play a game tyvm, I bought this laptop for school and the casual game, if Tr doenst want to support my laptop ( which runs better games perfectly - LOTRO, WOW, HALO1 and 2) who the hell loses? me not paying them 50 bucks + 15 a month? or them for being unable to get my 50 bucks + another 15 a month.... aka mate you got pwned

BizkitNL · December 2007

--Deleted, misread "the wall"---

Your onboard card is comparable to a 6xxx series card on a performance level, it is however not an actual member of the 6xxx series. If you have played other games that required more than your laptop actually has, than you have been lucky so far. It ends with TR . NCSoft pretty much hit the nail : Meet the minimum system requirements, or get out.

Either upgrade, or wait untill another 500 people from around the world send them the same request you did. But to be perfectly honest, TR isn't worth that hassle to begin with, in my modest opinion .

Netspook · December 2007

Originally posted by achilles809

get reading lessons, as you obviously didnt read my post properly

It would be easier for all of us if you made it readable.

achilles809 · December 2007

Yea, but the thing is, its them not me with the problem. The card is a card, it works it makes the images. If it was under the specs, the game woulndt start.... which it did. If it did start, it would probly lag to death, either not enough pipelines or no shader support..... but guess waht? i was playing lag free mid settings.... The card generates what its told to do. The problem was somewhere in their client ( NOT MY CARD), some where in the client is a bug that is telling the card to present the images that way. Dont get me wrong the images arent distorted, they have textures just no color..... the tree was black.... the ground was pitch black, and objects in the distance were rendered colorless.... so once and for all clients fault, NOT CARDS :P
great regards
-Achilles

BizkitNL · December 2007

Originally posted by achilles809

Yea, but the thing is, its them not me with the problem. The card is a card, it works it makes the images. If it was under the specs, the game woulndt start.... which it did. If it did start, it would probly lag to death, either not enough pipelines or no shader support..... but guess waht? i was playing lag free mid settings.... The card generates what its told to do. The problem was somewhere in their client ( NOT MY CARD), some where in the client is a bug that is telling the card to present the images that way. Dont get me wrong the images arent distorted, they have textures just no color..... the tree was black.... the ground was pitch black, and objects in the distance were rendered colorless.... so once and for all clients fault, NOT CARDS :P great regards -Achilles

It all starts with you trying to play TR, that doesnt support your videocard. The rest is just a consequence of you doing so.

Lanmoragon · December 2007

Why are people still responding to this obvious troll? He thinks his INTEGRATED graphics compare to an upper end 6xxxx series. What a joke. Integrated graphics are HORRIBLE and you get angry because you can't play a brand new MMO?

The intel GMA 950 barely runs Far Cry on lowest settings, a game which has been out for a long time.

Unless you spend more than $1000 (even that is pretty low) for a laptop, dont expect to play newer games.

Speiberbob · December 2007

oh how funny

_Shadowmage · December 2007

Well on paper the 5700 has double the performance specs of your onboard graphics chips

http://www.intel.com/products/chipsets/gma950/index.htm

http://www.nvidia.com/page/fx_5700.html

- Triple the memory bandwidth
- Double the fill rate
- Double the pixel per clock rendering.

And whilst your graphics chip supports Direct X 9 and Shader 3 its done via software rather than hardware.

Microsoft* DirectX* 9 Vertex Shader 3.0 and Transform and Lighting supported in software through highly optimized Processor Specific Geometry Pipeline (PSGP)

As for LOTRO its minimum system spec is considerably lower than T.R's.

64 MB NVIDIA® GeForce® 3 or ATI® Radeon® 8500

That aside did you try my suggestion of swapping to windowed mode (Alt+Enter) to force your graphics to refresh? Did it help?

achilles809 · December 2007

Yes but U dont understand how technology ages, years ago, dial up was da bomb now what is it.... crap. The same goes with the card, a prime example is
my friend who had a tech problem till he learned this. His old processor was rated at 2.0 gigahhertz, pretty good back then. compared to a processor of today with maybe a 1.6 speed, would totally own that old processor.... go figure, technology becomes more efficient and puts less stress on the chips. The gma is based on technology superior to that which the 5700 is based on. So on paper the 5700 may seam superior, but its based on outdated technology. Thats a common mistake though so dont feel bad.

Lanmoragon · December 2007

Achilles I did read benchmarks, which said Farcry played like crap on your GPU. Either you are lying or you have some sort of magical GPU that nobody else has.

Do you know what integrated graphics means? Its basically different works for "crappy graphics card".

_Shadowmage · December 2007

Okay so I checked some reviews

http://www.extremetech.com/article2/0,1697,1821807,00.asp extremetechs review of your chip against a 6200 card.

We can state flatly that if you buy a system using Intel's GMA950 integrated graphics and want to play 3D games, invest at least $60 in an add-on card. If what you want is simply a system that can run standard office software, plus maybe play some DVD movies, then Intel's new graphics core is probably suitable

Heres a review that compares your onboard graphics against the 6200 and the X200

http://www.anandtech.com/video/showdoc.aspx?i=2427&p=4

These numbers serve to show that spending 50 to 75 USD on an add-in card can actually make the difference between a good gaming experience and a mediocre one

and

But integrated performance has still not reached a level where we can recommend it to anyone who wants to play the current generation titles.

The GMA950 gets whomped in real tests of games by the X200 and 6200.

So since 6800 > 6600 > 6200 > GMA950 I fail to see how you can claim it to be as good as a high end 6 series card.

The GMA 950 shares the same architectural weakness as the GMA 900: no hardware geometry processing. Neither basic (DX7) hardware transform and lighting[1], nor more advanced vertex shaders (DX8 and later) are handled in the GMA hardware

_Shadowmage · December 2007

Originally posted by Lanmoragon
Do you know what integrated graphics means? Its basically different works for "crappy graphics card".

A lot of the graphics functions are carried out in software by the CPU - so I guess if he has a really good cpu it would perform better than on a less powerful cpu.

So what CPU is in the laptop? How much memory?

But i seriously believe you are out of luck on the onboard graphics. And again LOTRO has much lower system requirements.

Liliane · December 2007

Why don't You go play Lotro and stop whining here. We can't help You here, so why You whine here.

Irish_Red · December 2007

Originally posted by achilles809

Well, seeing that Ncsoft just replied to my nice email i sent them, I got an apology, because I was right, its not the card but their client that in unable of running the game, and the client hasnt been coded to work with onboard cards.... wow what a dumb manufacturer, :client devs " HEY, LETS Make a client that looks worse than other games and cant support half the currently retailed pc's, what you think richard?" :Richard" as long as you make me some money" " also guys in marketing, remember to tell the masses how I made some of the best games around and that im so pro" * injects more heroin * " ALRIGHT LETS MAKE A gAME PEopLE!' As you can see by that lil skit that probly really took place, I now consider this game dead and wont post in here anymore, the gma works fine on recent games, NOT THE EXCEPTION such as graphic heavies, such as bioshock or crysis, or the soon to come Gears of War- those I will openly state that I would have no chance running, but for a game that looks like a turd compared to lotro ( which i could run on high settings) my expectations were much higher.... sigh -Achilles "But i seriously believe you are out of luck on the onboard graphics. And again LOTRO has much lower system requirements." - Much better graphics too you should add, as well as better game system + community Lotro > TR in all aspects now "So what CPU is in the laptop? How much memory?"- a 1.6 dual core processor - about 2 gigs of ddr2 ram - and the gma 950 lol this was fun, glad I proved ncsoft makes shit, yall coulda guessed that from other releases: Bitchwars, City or morons, Autoassault+ countless other titles that such the same balls.

Go play LOTRO you tool.

Achilles809- Gee, whiz, why won't this game run? I know it can't be my INTERGRATED GRAPHICS CARD?!?!?!?

If you going to play a game, have a graphics card. Plain and simple.

They coded it that way for a reason. 99.9999% of people that play games on their PC have a graphics card!

I think a person that writes as poorly as you should be insta-banned as soon as you post garbage like that. I type 80+ words a minute and you don't see me wrting one big piece of crap. Use paragraphs, they are indeed your friend.

kjfett · December 2007

"Jason: Though the game has a lock-on feature in combat, it seems like more advanced players and those seeking the utmost control will favor the free-based mouse movement system for aiming. We've seen the game running on a low-end system and the game running on a high-end, and control in regards to aiming is difficult on the low-end side. A big reason for World of Warcraft's success has often come from the fact that the system requirements are fairly low to be able to play it. With that in mind, do you see the requirement specs for the game being perhaps a bit too high to get the more casual player, or going to be an issue in hampering the game or its success in anyway?

April: I think if we had released a year ago, yes. Now? I don’t know. We have done a ton of optimization to make the game playable at min-spec. There is always the argument that if you want a gazillion players, make the game playable on a 10 year old PC with an integrated video card. There is a huge casual market there, and make no mistake about it, NCsoft is going after that market with some of our upcoming products. Tabula Rasa is not that product. We put a ton of art effort in making TR look different than other MMOs, especially in the higher levels, and making the game be a visual feast for the senses. So no, it probably won’t run on your 5 year old laptop that's outside our min-spec, but for the segment of the gaming market that seeks out a less ‘cartoon-like’ gaming experience – TR is ready to play."

Taken from: http://www.mpogd.com/news/?ID=3062

Time to upgrade if you want to play TR. This isn't your little brother's WoW.

Still don't believe me?

http://boards.stratics.com/php-bin/tr/showflat.php?Cat=&Number=9083&page=0&view=collapsed&sb=5&o=&fpart=1

You'll find that post is specifically about your 945 intigrated card. My post with the above info is the second from the last. The last post....by CuppaJo, an employee for the company who says flat out....

"Yup - that video card is not supported. "

Now..who pwned who?

indiramourn · December 2007

Originally posted by achilles809

I proved ncsoft makes shit, yall coulda guessed that from other releases: Bitchwars, City or morons, Autoassault+ countless other titles that such the same balls.

And just to help you get a clue, NCSoft does not create MMORPG's. They produce (that is support and publish) them. Each of the games you mentioned above has a different development team. Dimension Games is the developer for TR, NetDevil was the developer for Auto Assult, and City of Heros was developed by Cryptic (NCSoft recently bought them out and is now inhouse developing CoH with members of the orginal Cryptic dev crew).

If you have a bone to pick with TR try insulting the Dimension Games developers. They, indeed, have issues and I certainly have no love for them.

And your crack about City of Heroes is completely uncalled for since it is a fine game (I've played it since release and I still play it).

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