Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Guild leaders beware. Funcom GMs at their best.

13

Comments

  • SgtFrogSgtFrog Member Posts: 5,001
    Originally posted by grunty

    Originally posted by SgtFrog

    Originally posted by grunty

    Originally posted by neosurfeur


     

    Originally posted by PinkCat

    This does not surprise me.  One reason a game company should use native English speaking people. 
    ¸

     

    ONe of the most STUPID THING EVER HEAR again and always on te MMORPG.COM forum ...

     

    Translation anyone?

     

    you claim to be 55 and you bully someone whos 22...well done

     

    How did I bully anyone?  I could make nothing out of what was said so I asked for clarification.

    its pretty obvious what he said.  just a little broken

     

     

    image
    March on! - Lets Invade Pekopon

  • GruntyGrunty Member EpicPosts: 8,657
    Originally posted by SgtFrog

    Originally posted by grunty

    Originally posted by SgtFrog

    Originally posted by grunty

    Originally posted by neosurfeur


     

    Originally posted by PinkCat

    This does not surprise me.  One reason a game company should use native English speaking people. 
    ¸

     

    ONe of the most STUPID THING EVER HEAR again and always on te MMORPG.COM forum ...

     

    Translation anyone?

     

    you claim to be 55 and you bully someone whos 22...well done

     

    How did I bully anyone?  I could make nothing out of what was said so I asked for clarification.

    its pretty obvious what he said.  just a little broken

     

     

    It wasn't to me.

    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • Deathstrike2Deathstrike2 Member UncommonPosts: 1,777
    Originally posted by grunty

    Originally posted by SgtFrog

    Originally posted by grunty

    Originally posted by SgtFrog

    Originally posted by grunty

    Originally posted by neosurfeur


     

    Originally posted by PinkCat

    This does not surprise me.  One reason a game company should use native English speaking people. 
    ¸

     

    ONe of the most STUPID THING EVER HEAR again and always on te MMORPG.COM forum ...

     

    Translation anyone?

     

    you claim to be 55 and you bully someone whos 22...well done

     

    How did I bully anyone?  I could make nothing out of what was said so I asked for clarification.

    its pretty obvious what he said.  just a little broken

     

     

    It wasn't to me.



     

    Here's the thing.  By suggesting that a company use native English speaking people in customer service, Pinkcat wasn't being politically correct.  In reality, it wasn't a bad suggestion -- companies operating in any country should consider using native speakers for that country with dealing with customers of that country.  It's not rocket science really.  There's nothing more frustrating than trying to get help and the customer service rep is unable to effectively communicate with you.

    Neo's response was one of the most ironic things I've read here, and I think it just drove Pink's point home.  At least in my opinion.

    Anywho, I'm glad the OP's problem was solved, but it's a shame he had to come here to MMORPG to get some action. 

  • whozthisguywhozthisguy Member UncommonPosts: 186
    Originally posted by Mastaccolli

    Originally posted by whozthisguy

    Originally posted by PinkCat


    This does not surprise me.  One reason a game company should use native English speaking people. 



     

    u know, funcom is actually...NOT based in the universe of USA. theres another universe out there that has a small planet in it somewhere named earth that has alot of countries on it that don't speak english.

    funcom is based in Oslo, Norway. they speak Norwegian there. we're playing their game. -well, was playing their game...

    but ya, AoC isn't doing too good. Funcom is dropping the ball, alot. their customer support is lacking. but don't make such a blatantly ignorant  remark like that.



     

    There is always one in the crowd.

    To the OP-glad to hear that a resolution to the problem came about for you. 

    To my friend to the north, Mr. Canada...I do belive that your country is bi-lingual, eh hoser?  Anyhow-lets see----the last time I checked, America was NOT the ONLY English speaking country "out there...on planet Earth".  Funny, I think England speaks, umm, ENGLISH?  Britain? Parts of Ireland? Ohh, possibly Australia? New Zealand? or maybe even CANADA? (GASP!). 

    Keep your American hatred out of the MMO world and lets stay on topic.  To address the guy that wrote the post you commented on, he has a valid point.  If you are going to conduct any business in a country, it is best to have people employed that speak the language of the country you are doing business in.  To the point, if I only spoke gibberish, and I wanted to do business in a place that 99% of the population spoke a language OTHER that gibberish, I think good business sense would say ----EMPLOY some who spoke GIBBERISH.

    But, since Funcom is turning into Failcom, it wont really matter in a few months anyhow.



     

    wow, somewhat overly sensitive? why's that? had to defend b4? thats weird....

    poor guy:(

    image
  • nakumanakuma Member UncommonPosts: 1,310

    to the OP i am sorry to hear that. that is completely unexcusable. but glad to see you recieved some form of resolution from what i read. but I think that basically cemented my decision to stay out that game. I personally dont like war after playing CB and even OB (not honestly interested in it) but I hope your guild does find a home ina  MMO. I can say that EA Mythic based on their past history thus far dont seem like theyd create such a  mistake. I am suprised beyond belief. but like any situation thankfully you got options. thjey arent they only joint in town to go to. so speak with your money and support a MMO that deserves your money. good luck.

    3.4ghz Phenom II X4 965, 8GB PC12800 DDR3 GSKILL, EVGA 560GTX 2GB OC, 640GB HD SATA II, BFG 1000WATT PSU. MSI NF980-G65 TRI-SLI MOBO.

  • OptimaOptima Member UncommonPosts: 26

    I think Funcom has underage GMs in their department. (18-)

  • skullquakerskullquaker Member UncommonPosts: 311

    how funcom are lettinh them self down . about a year ago  valor eternal org on ao was hacked  the city was deleated  all items in the org leaders bank  were sold are deleated  .  yet with in week of speaking to a gm . we had  city back  . most of the org leaders items replace  . all the city shops  replace with all items in  . cant understand why aco should not  be able to do the same .

  • ElsaboltsElsabolts Member RarePosts: 3,476

    Im one of the ones who does not care very much for Funcom or will ever play another one of there games. Having said this i would like to say they did a very professinal job of customer service restoring as much as they could for the Arch guild. Well done folks

    " Life Liberty and the Pursuit of Those Who  Would Threaten It "
                                            MAGA
  • KirijiKiriji Member Posts: 340
    Originally posted by SgtFrog

    Originally posted by PinkCat


    This does not surprise me.  One reason a game company should use native English speaking people. 

     

    no...thats a very foolish thing to say.



     

    Really?

    This is the shit we have to put up with everyday in UK call centres all based in India ----

    http://uk.youtube.com/watch?v=NshJYClvqyQ

    image

  • Wow, that was a cunningly brilliant plan to keep your guild together.  You should thank him.  Now everyone will leave for WAR.

     

    Just remember he did it for the community.

  • FengorFengor Member Posts: 1

    For those of you who have yet to search the AoC forums,

    http://ascendant.dkpsystem.com/viewthread.php?threadid=1895

    Clearly Describes exactly what happened, For those of you who are to lazy to go to that link, it pretty much describes how this guild truly got deleted.

    For those of you who are at the throat of Funcom instantly over a little mishap, I hope you all step back and look at yourselves for a couple seconds and realize that 1 persons word is not always the truth.

     

    This guild and city got deleted over a stupid Gms decision to promote a member who he thought was someone else, Who then decided to Disband the guild to merge into another Without thinking about anything the guild had, Then This GM decided to make up a fake story to furthur promote peoples mind into thinking Funcom is a fail (im not defending them, im just simply stating that Funcom needs no more critism but yet seems to recieve lies about em every day) And blaming this whole thing on the GMs of Funcom and AoC.

     

    So in the end, Learn from this, Just because someone says this happened or that happened, give it a couple days until the truth emerges, It is bad enough AoC is losing members over stupid bugs and what not which are being patched out every week, Its another thing to lose a larger base or make up the minds of those thinking about leaving or playing, Over a fucking lie that was totally fabricated to cover some dumbasses ass. This is a low blow. and i hope this kid who decided to take the actions he did, is punished and banned from all forums and anything else he may have access to.

     

    PS Just because Funcom has bugs in the start of a new MMO does not mean they are terrible, If you say that this is the worse MMO Release, you have clearly not been around for any other MMO's Release, And therefore your opinion is VOID

  • GargolaGargola Member Posts: 356

     So, the OP claims that his city was deleted out of FC error or incompetence, when in fact it was deleted by the Guild Leader, and even after knowing the situation he decides to keep up with the lie, fully knowing that there are many individuals eager to take shots at AoC and FC on any possible oportunity.

     

      Good thing he finaly come clean and tells what actually happened, but as was posted in the Ascendant's thread this doesn't only affected ARCH, it's members and the server they play in, this also affects the very game and the company.

     

      How many other claims that weren't truth about the game are circulating around?

     

    "FRom here tho i modified the story to save my own skin, I reported that it was a GM who made Eve leaer not me, I also changed the story to make it seem i was 100% unaware eve hade the intent of dumping arch when infact i ahde a 80% good feeling and shoud of put a stop to it there...but i did not."

     

    "1) I made Eve officer and lied about how he came to be one.

    2) I kicked judge from guild (on acident) and dident even bother to contact a GM to get him back in.

    3) I failed to remove eve, even tho i know somthing was wroung

    4) I have abstructed funcom's search for the truth in the matter with lies and despetion.

    5) I have put guild leaders and members in a complicated perdicimint, deminishing fun in aoc."

     

     Glad you came up with the truth, but it was a very dumb reason to lie everyone makes mistakes the really important thing about it all is what you do about it and how you try to correct them.

  • SabradinSabradin Member Posts: 772
    Originally posted by Caligulug


    Guild leaders beware!
    In the most rediculous example yet of Funcom and their GMs incompetence yet I make this post.
     
    I am a guild founder on the Dagoth server. Guild name ARCH. We have a tier two city, tier three keep and a battle keep. This guild had over 200 members.
     
    My self and a number of officers decided to leave the game and go to WAR. We still had a large contingent  of people who wanted to stick it out in AoC. So after some discussion I made new officers and a new guild leader from those faithful folks that were staying.
     
    There was one player inparticular who I did not promote. He took offense to this and started cuasing trouble. He LEFT the guild with his main character however he still had an "alt" in the guild.
     
    This player in his spite contacted a GM, feed the GM a line of bull and the GM, GET THIS made his alt the guild leader of the guild. This player then kicked every single player from the guild thus destroying our guild city and our battle keep. Oh, Also he stole all the gold and building mats from the guild bank. He admitted to doing all this to the guild leader that we promoted, luckily he saved chat logs of it and perhaps some action can be taken by Funcom to reverse this and or ban this player for his actions.
     
    The person we actually made the guild leader logged on to find the guild and all its accomplishments GONE. He contected a GM, the GM told him there is no record of the guild ever having excisted! We were one of the first guilds formed on the server, our guild city was in instance number ONE in lach plains. When the guild leader asked what happened to the guild the GM just shrugged his shoulders and actually offered him GOLD to go away.
     
    When asked, the GM said it is funcoms polocy that if a guild leader has not logged on for 30 days then a GM can take this kind of action. Well me being the guild founder, I was logged into the game 7 days ago to take care of promotions and make the new guild leader. So how exactly do they confirm such a thing? Do they just ask the retard who is asking to be made guild leader?
     
    So guild leaders BEWARE, any retard of any level can just contact a GM and be made guild leader of your guild without your knowledge or consent and they he can destroy your guild. And funcom will help them do it then shrug their shoulders at you after saying sorry nothing we can do.
     
    Worst game management error I have ever heard of in a game period. Funcom you have really earned the name FAILCOM.
     
     



     

    daaaaaamnn...

    Just when you think you have all the answers, I change the questions.

  • GargolaGargola Member Posts: 356
    Originally posted by Sabradin

    Originally posted by Caligulug


    Guild leaders beware!
    In the most rediculous example yet of Funcom and their GMs incompetence yet I make this post.
     
    I am a guild founder on the Dagoth server. Guild name ARCH. We have a tier two city, tier three keep and a battle keep. This guild had over 200 members.
     
    My self and a number of officers decided to leave the game and go to WAR. We still had a large contingent  of people who wanted to stick it out in AoC. So after some discussion I made new officers and a new guild leader from those faithful folks that were staying.
     
    There was one player inparticular who I did not promote. He took offense to this and started cuasing trouble. He LEFT the guild with his main character however he still had an "alt" in the guild.
     
    This player in his spite contacted a GM, feed the GM a line of bull and the GM, GET THIS made his alt the guild leader of the guild. This player then kicked every single player from the guild thus destroying our guild city and our battle keep. Oh, Also he stole all the gold and building mats from the guild bank. He admitted to doing all this to the guild leader that we promoted, luckily he saved chat logs of it and perhaps some action can be taken by Funcom to reverse this and or ban this player for his actions.
     
    The person we actually made the guild leader logged on to find the guild and all its accomplishments GONE. He contected a GM, the GM told him there is no record of the guild ever having excisted! We were one of the first guilds formed on the server, our guild city was in instance number ONE in lach plains. When the guild leader asked what happened to the guild the GM just shrugged his shoulders and actually offered him GOLD to go away.
     
    When asked, the GM said it is funcoms polocy that if a guild leader has not logged on for 30 days then a GM can take this kind of action. Well me being the guild founder, I was logged into the game 7 days ago to take care of promotions and make the new guild leader. So how exactly do they confirm such a thing? Do they just ask the retard who is asking to be made guild leader?
     
    So guild leaders BEWARE, any retard of any level can just contact a GM and be made guild leader of your guild without your knowledge or consent and they he can destroy your guild. And funcom will help them do it then shrug their shoulders at you after saying sorry nothing we can do.
     
    Worst game management error I have ever heard of in a game period. Funcom you have really earned the name FAILCOM.
     
     



     

    daaaaaamnn...

       Did you bother to read how it was all a lie after the original Guild Leader of ARCH found out he had screwed up and wanted to cover his ass? http://ascendant.dkpsystem.com/viewthread.php?threadid=1895

     

  • GargolaGargola Member Posts: 356

    For those too lazy  to go to     http://ascendant.dkpsystem.com/viewthread.php?threadid=1895

     

    "As most of you know i have completly messed up at being a GL for ARCH, for thoose that dont know here what happened.

    I Tharcian Was made leader of ARCh and was intrusted with the duty of making sure ARCH last in AoC. Within 4 days i invited 25+ new members! But thats about as much as my helpfulness lasted, Soon a old guilde Eveleral returned and i promoted him to GL to assist me. Eve was a very hany guy to have at the start....Then this is were the story gets a turn to the worse

    Eve talked about a merge with Acsendants which was ok with me but me and a few members would remain in ARCH. Unknowingly eve disbanded arch and left us to join Ascendants, i believe his inttentions were to be a officer in Ascendants.

    From here i spoke to Gm's about the Guild that went POOF! Unaware eve was the one who disbanded it, I came to find out eve was the one who disbanded the guild and reported him to GM's and ARCH officers Immediatly!

    FRom here tho i modified the story to save my own skin, I reported that it was a GM who made Eve leaer not me, I also changed the story to make it seem i was 100% unaware eve hade the intent of dumping arch when infact i ahde a 80% good feeling and shoud of put a stop to it there...but i did not.

    Furthermore I have failed by commiting these acts all of which are of great dishoner to the allience.

    1) I made Eve officer and lied about how he came to be one.

    2) I kicked judge from guild (on acident) and dident even bother to contact a GM to get him back in.

    3) I failed to remove eve, even tho i know somthing was wroung

    4) I have abstructed funcom's search for the truth in the matter with lies and despetion.

    5) I have put guild leaders and members in a complicated perdicimint, deminishing fun in aoc.

    It was not my intent at all to hurt ARCH or the allince in any way, but my Negligince has brought a temerary end to arch in AoC and a loss of members from the allience. I have been removed from ARCH(in all honesty is fair)

    I do sincerly apoligize for any problems i have caused and do understand if i am not forgiven.

    I wish you all the best of luck.

    I wish you all well, tharcian"

  • Kaynos1972Kaynos1972 Member Posts: 2,316

    They'd pay me 15$ a month to play this and i would'nt.  When will peoples learn NOT to play crap games like that.  It's Failcom CS at is best.

  • GargolaGargola Member Posts: 356

      I stand corrected, the OP did not lie, he was lied to by Thracian, who was the one to promote the guy that disbanded ARCH into Guild Leader.

  • DomoDomo Member Posts: 12

    Even though this Tharcian dude made huge Bull$hit...Funcom still could learn from him. He stand up and showed some backbone at laest while saying the truth at end.

  • GargolaGargola Member Posts: 356
    Originally posted by Domo


    Even though this Tharcian dude made huge Bull$hit...Funcom still could learn from him. He stand up and showed some backbone at laest while saying the truth at end.

     

     Yes he showed some  backbone after covering his responsability in lies and he didn't do it in a public manner either, i doubt it to be BS as he posted that on his alliance forums, and was acknowledged by his allied guild leader,  who was the one that made his post public and asked him that a more public apology would be in order.

     

      FC learned from him waht? that a player can lie to them, lie to the community and blame them about something that was his responsability?

     

       He damaged his guild with his actions, and also added more damage to FC and AOC image in a situation where he could have simply said "man it was me who promoted Eve to leadership, that was a mistake, let's see how can FC help us with that"

     

      I doubt that another guild leader (of an allied guild) would have taken his post as valid without knowing who he is and decided to make his post public.

     

    "Though I commend your coming clean, I think the damage caused here is far greater than simply to the alliance, the members of ARCH, or even just the players of Dagoth. Suddenly there are rumors swirling throughout the AoC community about guild cities vanishing, blaming it on a game bug or incompetent GMs. This alone is devastating to the game on so many levels. Already, the members of House of Valor are tagging onto the "game is bugged, our city poofed" band wagon, when in fact their guild leader also fucked them over hard. Rumors such as this are devastating because players who may be on the fence and hoping to see the game live up to its potential, may very well see these messages as the straw that broke the camel's back and throw in the towel prematurely.

    I appreciate your coming here and offering an apology. However, the apology needs to be WAY more public. Though the damage has been done and I'm quite certain players have ALREADY quit the game due to your libelous rumors, perhaps your confession can make a difference and get those who are considering leaving the game over these rumors to give it one more chance.

    It is true that you have caused a brief disturbance and a bit of confusion amongst our allied community, no doubt. However, ultimately that adds up to little more than a minor inconvenience on our part. Those you should be apologizing to are the members who worked hard to build up ARCH's city, Funcom for your libelous rumors, and those players who's reputations you've destroyed.

    To the members of ARCH who are seeking a new home - the choice is yours alone, but if you're seeking a new guild to call home feel free to contact an officer of Ascendant. We can offer you the guarantee that you'll never have to endure bullshit on this level again.



    P.S.

    I am making this message public. This needs to be seen by the community at large."

     

    http://ascendant.dkpsystem.com/viewthread.php?threadid=1895

  • DomoDomo Member Posts: 12

    No Offense, but maybe he learned the Lying and getting away with it from Funcom himself ?

     

    I know that this dude made a lot of Crap and i wouldt like him also if it would happen to my guild, but he made at laest a step forward.  Funcom still lying.

     

    Ther cant be much damage more done to the company since they kicked themself deep in ass.

  • InzraInzra Member Posts: 679
    Originally posted by Aguitha


    They'd pay me 15$ a month to play this and i would'nt.  When will peoples learn NOT to play crap games like that.  It's Failcom CS at is best.



     

    Didn't you read the post above you?

    "For those too lazy to go to http://ascendant.dkpsystem.com/viewthread.php?threadid=1895

     

    "As most of you know i have completly messed up at being a GL for ARCH, for thoose that dont know here what happened.

    I Tharcian Was made leader of ARCh and was intrusted with the duty of making sure ARCH last in AoC. Within 4 days i invited 25+ new members! But thats about as much as my helpfulness lasted, Soon a old guilde Eveleral returned and i promoted him to GL to assist me. Eve was a very hany guy to have at the start....Then this is were the story gets a turn to the worse

    Eve talked about a merge with Acsendants which was ok with me but me and a few members would remain in ARCH. Unknowingly eve disbanded arch and left us to join Ascendants, i believe his inttentions were to be a officer in Ascendants.

    From here i spoke to Gm's about the Guild that went POOF! Unaware eve was the one who disbanded it, I came to find out eve was the one who disbanded the guild and reported him to GM's and ARCH officers Immediatly!

    FRom here tho i modified the story to save my own skin, I reported that it was a GM who made Eve leaer not me, I also changed the story to make it seem i was 100% unaware eve hade the intent of dumping arch when infact i ahde a 80% good feeling and shoud of put a stop to it there...but i did not.

    Furthermore I have failed by commiting these acts all of which are of great dishoner to the allience.

    1) I made Eve officer and lied about how he came to be one.

    2) I kicked judge from guild (on acident) and dident even bother to contact a GM to get him back in.

    3) I failed to remove eve, even tho i know somthing was wroung

    4) I have abstructed funcom's search for the truth in the matter with lies and despetion.

    5) I have put guild leaders and members in a complicated perdicimint, deminishing fun in aoc.

    It was not my intent at all to hurt ARCH or the allince in any way, but my Negligince has brought a temerary end to arch in AoC and a loss of members from the allience. I have been removed from ARCH(in all honesty is fair)

    I do sincerly apoligize for any problems i have caused and do understand if i am not forgiven.

    I wish you all the best of luck.

    I wish you all well, tharcian""

     

    How is that Funcom's fault.

    Promoting a guy to GL to have him disband the guild... sounds like a noob guild to me.

    And this Tharcian guy is taking his gaming waaayyyy to seriously

  • GargolaGargola Member Posts: 356
    Originally posted by Domo


    No Offense, but maybe he learned the Lying and getting away with it from Funcom himself ?
     
    I know that this dude made a lot of Crap and i wouldt like him also if it would happen to my guild, but he made at laest a step forward.  Funcom still lying.
     
    Ther cant be much damage more done to the company since they kicked themself deep in ass.

     

      No offense taken, i have no relation with neither of the lying parties :P

     

      I can't support FC when they claim something that is not true, tho i think some members of the community have taken that way out of proportion due to being upset about the state of the game.

     

      I can't either just accept someone lying like this and putting then the blame on FC, if you can objectively criticize FC for it's faults you should also see the ones among certain members of the community, how many other claims can be based on lies?  this hurts the credibility of other likely legimit complaints, and also to the company that i criticize for it's mistakes and problems, but that shouldn't be also fried cause of the lies of someone, if we just ignore this then the next guy with a grudge or wanting to cover his ass can just lie about whatever, knowing that the comunity is more interesting in the bashing than in the truth.

  • BigMangoBigMango Member UncommonPosts: 1,821
    Originally posted by Caligulug


    I would like to let every one here know that Funcom has made our guild whole again and returned our guild city to us.
     
    I an very happy with the outcome they really handled the situation very professionally. No matter what you think about Funcom they really came through for this guild in a time of crisis.

     

    Nice

    Now you could just add an edit at the bottom of your first post with this info

  • DomoDomo Member Posts: 12

    i semi agree you Gargola, but i ask you now also..."do you think this topic would get so big and even damage Funcom when all the Bull$hit from before wouldt happen?" The missing features, the bugs etc? Nobody would be even close to say "this damaged Funcom".

     

    I think it will damage Funcom way more while Fanboys (dont count yourself to it) try to make this topic as big as possibel. It just semi-sounds like its all this dudes fault that Funcom staying right now in bad light.

     

    know what i mean? Sorry my english sucks to much to get my point clear i think.

     

    However, i sure see that Funcom didnt make anythink wrong in this situation and its even nice that they rebuild the citys etc 10points for that. But its not this dudes fault that Funcom is more hated than loved right now.

  • slask777slask777 Member Posts: 706

    Even though this story didn't turn out to be true, Funcom still got a bad trackrecord of doing stupid stuff and treating their customers like shit.

    ---
    Grammar nazi's. This one is for you.

Sign In or Register to comment.