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Lessons not learned: lawsuit against Sony

ArcAngel3ArcAngel3 Member Posts: 2,931

Many of us are familiar with the SOE's practice of saying one thing about their plans for an MMO, and then doing the exact opposite.  For example, Everquest gamers were told that Smed was strongly against RMT entering those games.  Star Wars Galaxies gamers were sold a new expansion, featuring new creatures to tame; creature handler was then deleted about two weeks later.

I guess Sony's gaming division didn't learn from the consumer backlash and negative press this kind of behaviour tends to generate.  Here's what happens when you advertise features on the PS3, take people's money for those features, and then disable them:

"Sony Computer Entertainment America has just been hit with a class action lawsuit in California over the company's recent decision to remove PlayStation 3 support for the Linux operating system in a firmware update. 

This decision, in the words of the lawsuit, was an "intentional disablement of the valuable functionalities originally advertised as available with the Sony PlayStation 3 video game console. This disablement is not only a breach of the sales contract between Sony and its customers and a breach of the covenant of good faith and fair dealing, but it is also an unfair and deceptive business practice perpetrated on millions of unsuspecting consumers."

Will they never learn?

Article found here: http://arstechnica.com/gaming/news/2010/04/ps3-linux-support-removal-begets-class-actin-lawsuit.ars

Related article found here: http://arstechnica.com/gaming/news/2010/05/it-used-to-do-more-sonys-flip-flopping-history-with-the-ps3.ars

P.S. Thanks to my friends at the Fringe for bringing this to my attention.

Comments

  • warmaster670warmaster670 Member Posts: 1,384

    To bad NOONE was forced to upgrade.

    I repeast, NOONE was forced to upgrade.

    Stupid people will sue for anything, and people just take whatever side is opposite of the company as fact.

    Apparently stating the truth in my sig is "trolling"
    Sig typo fixed thanks to an observant stragen001.

  • KickphatKickphat Member Posts: 189

    You are forced to upgrade if you want to use PSN to buy games and play games online and to get game patches. so unless you don't want to play new games coming out which you need the upgrade to play then you don't need the upgrade.

  • JestorRodoJestorRodo Member UncommonPosts: 2,642

    Originally posted by warmaster670

    To bad NOONE was forced to upgrade.

    I repeast, NOONE was forced to upgrade.

    Stupid people will sue for anything, and people just take whatever side is opposite of the company as fact.

          No-  Stupid companies screw customers out of the product they originally persented and sold , The suit is justified , holding other sevices as hostage for customers in a firmware upgrade is just wrong.

     

    Unaware of the Jestor?
    http://about.me/JestorRodo/

    Friends enjoy his classic Vblog - https://www.facebook.com/GoodOldReliableNathan

  • HYPERI0NHYPERI0N Member Posts: 3,515

    Originally posted by JestorRodo

    Originally posted by warmaster670

    To bad NOONE was forced to upgrade.

    I repeast, NOONE was forced to upgrade.

    Stupid people will sue for anything, and people just take whatever side is opposite of the company as fact.

          No-  Stupid companies screw customers out of the product they originally persented and sold , The suit is justified , holding other sevices as hostage for customers in a firmware upgrade is just wrong.

     

    Agreed this was a advertised feature and disabaling it sets a dangerouse pressident.

    Another great example of Moore's Law. Give people access to that much space (developers and users alike) and they'll find uses for it that you can never imagine. "640K ought to be enough for anybody" - Bill Gates 1981

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