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Where to Direct Criticisms

Werecool01Werecool01 Member UncommonPosts: 60

So I knew fully well what I was getting into when I got the CE edition of FFXIV. It definitely has its fair share of ups and downs but I've been able to have a good time so far regardless. 

I do see a large number of complaints on these forums, and although I suppose such complaints may be of some use to people doing research on whether to buy or not, I think the majority of them just come off as "SOMETHING IS WRONG! FIX IT!". 

This is amusing because Square Enix will probably never ever see the contents of this forum, and apparently a lot of people like shouting at walls or reading their own vitriolic comments.

Here's at least something productive to do:

Go to:

http://support.na.square-enix.com/contacttop.php?id=902&la=1

And under suggestions try writing a well reasoned post about negative aspects of the game that are annoying or not fun AND how they could be fixed!!. As I see it, it's going to be more productive than some of the crap I've seen in this forum so far.

I especially urge those that have purchased the CE edition and have some first-hand experience to make use of this feature because as I like to see it:

It's being proactive in bettering one's own experience in an MMO.

I have complaints about FFXIV, such as being unable to chat easily while crafting/gathering, but I've directed such comments to where someone may read it and make changes and not where basically nobody can read it. 

Just my 2 cents...

Comments

  • LorelLorel Member UncommonPosts: 45

    Just giving you the thumbs up :)

    Good post.

    image
  • seabeastseabeast Member Posts: 748

    excellent point, I would only add that  information, good and poor, come from this site along with answers. Just a thought.

  • TerewynTerewyn Member Posts: 45

    Good post.  I wish there was a 'like' button on this like Facebook. :)

  • Werecool01Werecool01 Member UncommonPosts: 60

    Wanted to bump this thread since I still see a lot of opinions and gripes in a lot of the threads about annoying areas in the game. Rather than let these identified problems stagnate in these forums, wouldn't it be better to let SE know and possibly have them fix it?

  • MMO.MaverickMMO.Maverick Member CommonPosts: 7,619

    Ah, but now you're working under the assumption that most of the criticism posters post their gripes in order to see the game improve, and that they don't post from a desire to see the game fail or to convince others to share the same dislikes they have with the game and convince them not to play.

     

    Good post though, very sensible one image

    The ACTUAL size of MMORPG worlds: a comparison list between MMO's

    The ease with which predictions are made on these forums:
    Fratman: "I'm saying Spring 2012 at the earliest [for TOR release]. Anyone still clinging to 2011 is deluding themself at this point."

  • Werecool01Werecool01 Member UncommonPosts: 60

    Originally posted by cyphers

    Ah, but now you're working under the assumption that most of the criticism posters post their gripes in order to see the game improve, and that they don't post from a desire to see the game fail or to convince others to share the same dislikes they have with the game and convince them not to play.

     

    Good post though, very sensible one image

    Personally, I think people get angry or annoyed by various shortcomings in this game because they actually care a lot!

    Think about it this way, hatred or love is still better than absolute apathy!

    So, I just think it's a good idea to provide a means to vent that annoyance in a way that can be constructive.

  • KxianiKxiani Member Posts: 70

     

    Guys, you can rest assured that representatives of SE are indeed scouring this forum and other major MMORPG forums.

    SE is a multi-gazillion dollar organization.  With a major multi-million dollar product like FFXIV, you best believe they have hired hands to scour as many, and certainly the more major MMORPG forums, which I think we can all agree MMORPG.COM is one of, to get some input as to what the MMORPG communinity is saying about their product.

    To think otherwise is to be a bit naive. 

    We may take joy in calling SE names, and think them an incapable an incompetent organization, but we all know that is not true.

    They are hearing you loud and clear.

    Please believe that.

  • Werecool01Werecool01 Member UncommonPosts: 60

    Originally posted by Kxiani

     

    Guys, you can rest assured that representatives of SE are indeed scouring this forum and other major MMORPG forums.

    SE is a multi-gazillion dollar organization.  With a major multi-million dollar product like FFXIV, you best believe they have hired hands to scour as many, and certainly the more major MMORPG forums, which I think we can all agree MMORPG.COM is one of, to get some input as to what the MMORPG communinity is saying about their product.

    To think otherwise is to be a bit naive. 

    We may take joy in calling SE names, and think them an incapable an incompetent organization, but we all know that is not true.

    They are hearing you loud and clear.

    Please believe.

    I'm not so sure about what you say. Sure, the logic is sound, but there's no direct proof... In a situation where there's no proof isn't it safer just to go directly to the source?

    EDIT: Maybe moderators would be able to comment to some effect on kxiani's statements?

    EDIT2: Let me also temper kxiani's comments with my own personal experience with this forum. Take this particular thread for example. I created it yesterday around 3pm I believe. Before I bumped it today, it was already on the 4th page of threads. Even if some poor fellow in SE had to scour through these forums, there is a very high chance they would not have read this forum due to the sheer volume of content.

  • KxianiKxiani Member Posts: 70

    Originally posted by Werecool01

    Originally posted by Kxiani

     

    Guys, you can rest assured that representatives of SE are indeed scouring this forum and other major MMORPG forums.

    SE is a multi-gazillion dollar organization.  With a major multi-million dollar product like FFXIV, you best believe they have hired hands to scour as many, and certainly the more major MMORPG forums, which I think we can all agree MMORPG.COM is one of, to get some input as to what the MMORPG communinity is saying about their product.

    To think otherwise is to be a bit naive. 

    We may take joy in calling SE names, and think them an incapable an incompetent organization, but we all know that is not true.

    They are hearing you loud and clear.

    Please believe.

    I'm not so sure about what you say. Sure, the logic is sound, but there's no direct proof... In a situation where there's no proof isn't it safer just to go directly to the source?

    Oh, I agree.

    In any situation, if you really feel that you must be heard, then it is always good advice to take it straight to the source.  It also serves to give one the comforting perception, that since they are taking it straight to the source, they are being heard.  Nothing wrong with that.

    But don't fall under the blanket impression that they don't know what's going on on MMORPG.COM.

    To ignore what's happening in one of the more major MMORPG forums, is simply not good business sense.

  • Clubmaster22Clubmaster22 Member Posts: 279

    you know, SE don't exactly have a history of good consumer/developer relation, frankly, they don't care what you say, because you aren't japanese. secondly: as a consumer, it's just not my job to do their homework. If a game isn't fun or broken, i vote with my wallet and never think about it again. The competition is too strong to even bother with a developer who didn''t get one game right since the very early 00's. Hopeless.

  • WizardryWizardry Member LegendaryPosts: 19,332

    While it is a constructive post containing a much needed link to Square,i hardly doubt they will listen to anyone other than who they have been lsitening to all along,i definitely do not see any indication that Square lsitens to any NA's period.

    As i am full witness to Square's ignorance to the NA players,i actually was probably the first to request an Everquest idea called the MENTOR system about 2 years before Square introduced it.I did not even receive any indication at all that they even read my request,and by witness that they eventually introduced it into the game,it obviously was a good idea.

    The op's suggestion is actually more or less telling this site to shut down because it is a discussion site as well foremost a good educator to MMORPG players.If everyone follows the OP's advice we wouldn't have any posts here at MMORPG.>>>definition...

    dis·cus·sion (di skus?h?n)

    noun


    the act of discussing; talk or writing in which the pros and cons or various aspects of a subject are considered


     

    Sqaure Enix acted/pretended like they wanted feedback but where was the delay of release to respond to feedback?It never happened this game was going to release EXACLY the  way they wanted no matter what feedback anyone sent in.The way i see it ,is they want our money first,then they might think about changes.

    Remember what happened to Aion?They held off release to act to feedback,sure again it was Korean gamers they reacted to ,but at least they did hold off release to get the game right,Square had no intention of ever postponing release date or listening to feedback.

    Never forget 3 mile Island and never trust a government official or company spokesman.

  • MMO.MaverickMMO.Maverick Member CommonPosts: 7,619

    Originally posted by Clubmaster22

     If a game isn't fun or broken, i vote with my wallet and never think about it again.

    I'll be frank: it's not what I see you do around here.

    Instead of never thinking about it again and moving on, you keep hanging around these forums posting your gripes - with a game you consider not fun and broken?

     

    So, if you have no inclination to help 'do the company their job' by posting your complaints and you usually don't spend your time or attention on a game that you consider non-fun and broken: then why post here?

    The ACTUAL size of MMORPG worlds: a comparison list between MMO's

    The ease with which predictions are made on these forums:
    Fratman: "I'm saying Spring 2012 at the earliest [for TOR release]. Anyone still clinging to 2011 is deluding themself at this point."

  • tabarjacktabarjack Member UncommonPosts: 249

    Originally posted by Kxiani

    Oh, I agree.

    In any situation, if you really feel that you must be heard, then it is always good advice to take it straight to the source.  It also serves to give one the comforting perception, that since they are taking it straight to the source, they are being heard.  Nothing wrong with that.

    But don't fall under the blanket impression that they don't know what's going on on MMORPG.COM.

    To ignore what's happening in one of the more major MMORPG forums, is simply not good business sense.

    Well for one, this isn't all that major for too many reasons, such as lame rule enforcements due to some abusive moderation. When I come to the first page, I often have to think "where are the forums again" to find my way to them, and the navigation isnt all that easy either.

    For 2, There aren't any japanese on here, does SE care about non-japan thoughts? NO. It is For Us, By Us mentality, and has been since the beginning of FFXI, which in turn led to a huge downfall of western subs. So for FFXIV they figured they would release worldwide, but that's not the problem. The problem with their games has always been the japvantage of them having 2-5 second headstart on everyone for any pull and their support for gil selling and their closed eyes polictics on botting.

    Third and not least, a lot of people from the western community wanted things like "Jumping" and no limits as in FFXI. So what did they do.... NO JUMPING MORE LIMITS.  They make the game for the japanese player base, and allow us lowly westerners to play it should we want to.  They will pay much much more attention to the Japanese 1.5/5 and 4/10 reviews than any negativity on mmorpg.com and allakhazam.com forums.

  • AldersAlders Member RarePosts: 2,207

    Originally posted by Kxiani

    Originally posted by Werecool01


    Originally posted by Kxiani

     

    But don't fall under the blanket impression that they don't know what's going on on MMORPG.COM.

    To ignore what's happening in one of the more major MMORPG forums, is simply not good business sense.

     

    Why would they care about MMORPG.com when they ignored BG forums, the main FFXI site, for years?

    The biggest defenders of SE and the hardcore engame community on that site gave intricate feedback on anything and everything to SE for years and years, yet we were ignored.

  • Werecool01Werecool01 Member UncommonPosts: 60

    Originally posted by Wizardry

    While it is a constructive post containing a much needed link to Square,i hardly doubt they will listen to anyone other than who they have been lsitening to all along,i definitely do not see any indication that Square lsitens to any NA's period.

    As i am full witness to Square's ignorance to the NA players,i actually was probably the first to request an Everquest idea called the MENTOR system about 2 years before Square introduced it.I did not even receive any indication at all that they even read my request,and by witness that they eventually introduced it into the game,it obviously was a good idea.

    The op's suggestion is actually more or less telling this site to shut down because it is a discussion site as well foremost a good educator to MMORPG players.If everyone follows the OP's advice we wouldn't have any posts here at MMORPG.>>>definition...

    dis·cus·sion (di skus?h?n)

    noun


    the act of discussing; talk or writing in which the pros and cons or various aspects of a subject are considered


     

    Sqaure Enix acted/pretended like they wanted feedback but where was the delay of release to respond to feedback?It never happened this game was going to release EXACLY the  way they wanted no matter what feedback anyone sent in.The way i see it ,is they want our money first,then they might think about changes.

    Remember what happened to Aion?They held off release to act to feedback,sure again it was Korean gamers they reacted to ,but at least they did hold off release to get the game right,Square had no intention of ever postponing release date or listening to feedback.

    I'll be frank there is definitely a place for discussion, especially at a site like this, I've read some discussions where great ideas are generated that sadly languish here. More often however, most of these "discussions" devolve into "he said she said" or "fanboi character attacks". That's fine too. I just don't want the good ideas to sit here without some more vocal support, hence my suggestion in the op.

    I've also seen more than a fair share of "ultimatums" (I'm quitting because of X, FFXIV sucks because Y) that turn into people trying to either poke holes into the op's rant or supporting it. These often devolve too with much amusement to this poster. Again these actions are fine too, though I don't really consider them a meaningful kind of discussion. Nonetheless, I think the contents of such "ultimatum" rants are useful, as they do highlight considered weaknesses in the game.

    As someone who has posted so much here, I would think you would believe more in the power of change. Having played many mmorpgs throughout my short life, I've noticed that many mmorpgs can go through sweeping changes. Take Global Agenda for example. The catalyst for these changes is time. I think in this generation we're too expecting of instant change, ignorant of the fact that change takes time. So your comment about the mentor system comes off as a positive one to me because change that you wanted and hoped for did occur.  Two more recent MMO's that I've been around launch for are both Aion and Warhammer, both have undergone significant changes to the point where they would be hard for me to recognize anymore.

    Obviously you can assume that companies only care for your dollar and "vote" that way. But I find it more constructive to actively provide feedback for products and franchises I care about.

  • KxianiKxiani Member Posts: 70

    Originally posted by Alders

    Originally posted by Kxiani


    Originally posted by Werecool01


    Originally posted by Kxiani

     

    But don't fall under the blanket impression that they don't know what's going on on MMORPG.COM.

    To ignore what's happening in one of the more major MMORPG forums, is simply not good business sense.

     

    Why would they care about MMORPG.com when they ignored BG forums, the main FFXI site, for years?

    The biggest defenders of SE and the hardcore engame community on that site gave intricate feedback on anything and everything to SE for years and years, yet we were ignored.

    Well ... didn't FFXI do quite well though?  Atleast that's what I keep reading most of the FFXI fans say anyways.

    If that is the case, then I suppose they could be excused for ignoring a few in the fan base.

    The monumental problems people are posting all over the place about FFXIV appear to be a brother from a different mother though, wouldn't you say?

    They would be well advise to open up their ears this time.  

  • tabarjacktabarjack Member UncommonPosts: 249

    Originally posted by Kxiani

    Originally posted by Alders


    Originally posted by Kxiani


    Originally posted by Werecool01


    Originally posted by Kxiani

     

    But don't fall under the blanket impression that they don't know what's going on on MMORPG.COM.

    To ignore what's happening in one of the more major MMORPG forums, is simply not good business sense.

     

    Why would they care about MMORPG.com when they ignored BG forums, the main FFXI site, for years?

    The biggest defenders of SE and the hardcore engame community on that site gave intricate feedback on anything and everything to SE for years and years, yet we were ignored.

    Well ... didn't FFXI do quite well though?  Atleast that's what I keep reading most of the FFXI fans say anyways.

    If that is the case, then I suppose they could be excused for ignoring a few in the fan base.

    The monumental problems people are posting all over the place about FFXIV appear to be a brother from a different mother though, wouldn't you say?

    They would be well advise to open up their ears this time.  

    FFXI released and they were the first to have aggroing mobs.

    All that time now something happened to MMOs. They evolved.

    However FFXIV, no evolution, just different mechanics. Their engine still cant render jumps for example.

    Character models... no change there either.

    That being said, they wont open their ears for the reasons I mentioned above.  All they want is a quick cash boost. Wait 3 months and see how the game does. Will there be any updates? Lively servers?

    My opinion is that 3 months just isnt enough to fix this game and even by being lucky, doing everything right, and breaking all programming practices, they have an impossible task before them and hopefully they will learn that unlike in soviet russia where game makes player, players make games.  Proof of that, great games have fallen through lack of funding from the players.

    What I am sure of is that many will go back to FFXI. Many will go back to WoW. Many will go back to the waiting on TOR/GW2 list. Not many will stick around in a "community game" that has no "community".

  • AldersAlders Member RarePosts: 2,207

    Originally posted by Kxiani

    Originally posted by Alders


    Originally posted by Kxiani


    Originally posted by Werecool01


    Originally posted by Kxiani

     

    But don't fall under the blanket impression that they don't know what's going on on MMORPG.COM.

    To ignore what's happening in one of the more major MMORPG forums, is simply not good business sense.

     

    Why would they care about MMORPG.com when they ignored BG forums, the main FFXI site, for years?

    The biggest defenders of SE and the hardcore engame community on that site gave intricate feedback on anything and everything to SE for years and years, yet we were ignored.

    Well ... didn't FFXI do quite well though?  Atleast that's what I keep reading most of the FFXI fans say anyways.

     

    They pushed more people away than they kept. All i have to say is Absolute Virtue to any XI player and they'll cringe. It took  4 years until that mob was killed legit and SE refused to believe there was a problem. Even the JP community thought it was an absolute joke.

    I spent 6 years of fees on that game in hopes that SE would finally stop being stubborn. I'm not repeating the same mistake again, and to think SE has changed is ridiculous. They've shown time and time again that they only care about what the people they have in house think.

  • SelpharesSelphares Member Posts: 430

    Originally posted by Clubmaster22

    you know, SE don't exactly have a history of good consumer/developer relation, frankly, they don't care what you say, because you aren't japanese. secondly: as a consumer, it's just not my job to do their homework. If a game isn't fun or broken, i vote with my wallet and never think about it again. The competition is too strong to even bother with a developer who didn''t get one game right since the very early 00's. Hopeless.

    Well for never thinking about it again you sure post a lot around  here.

    Aside of the SE theories haveing their people to post here, would this also not count for Blizzard and other big companies to use disguised people as well to post negative stuff?

  • DancerDancer Member Posts: 102

    The OP did make a point and a very valid one. Rather than howling at the moon, tell it to the company that can hear it. They might not have the budget right now to adjust the game much. 

    Owning a small business of my own and having 2 investors, who are always trying to get me to change things, cut here, reduce there so they can see a higher return. Once in awhile I meet them half way and on a few occasions have given in. I can only guess what pressure hundreds or more investors  can make on a company. Square Enix is a big company, owned by investors. When the FF14 project was begun, there was some sort of a release dead line set. It was more than likely bumped back a few times because the devs and game testers wanted to rework it. There comes a time when the investors say.. OK, we want to see a return and they hold SE to a date. Ready or not, it's to be released.  They aren't gamers, they don't care about UI's or combat or end game, they want to see a return on their investment. 

    I do believe that with time, SE can sort some of the problems out. There are parts of the game that were there by design and won't be changed. Maybe only the devs know which is which. 

    Let's face it, it all boils down to money for all gaming companies are in business and the only reason to be in business is to make money.  It's the their best interest to listen and try to adjust the game. Those investors want more money!

    If those who have good suggestions submit their views, I can't see how SE can ignore them. The squeaky wheel get the grease first. 

  • choujiofkonochoujiofkono Member Posts: 852

         People's criticism of the game must bother you if you take the time to make a thread about it.  Don't let it bother you, just ignore what you don't like to read. 

        There is even a nice little block button that will make the pest posts go bye bye.

    "I'm not cheap I'm incredibly subconsciously financially optimized"
    "The worst part of censorship is ------------------"
    image

  • MMO.MaverickMMO.Maverick Member CommonPosts: 7,619

    Originally posted by choujiofkono

         People's criticism of the game must bother you if you take the time to make a thread about it.  Don't let it bother you, just ignore what you don't like to read. 

        There is even a nice little block button that will make the pest posts go bye bye.

    Well, his OP was pretty constructive. Maybe it's a different case, in that it bothers you to see such constructive threads? Well, if it bothers you, you can just ignore such threads and maybe even use the nice little block button to block away those nasty little posts with an opinion that isn't as anti-FFXIV as you'd like them to be image

    The ACTUAL size of MMORPG worlds: a comparison list between MMO's

    The ease with which predictions are made on these forums:
    Fratman: "I'm saying Spring 2012 at the earliest [for TOR release]. Anyone still clinging to 2011 is deluding themself at this point."

  • SelpharesSelphares Member Posts: 430

    Originally posted by cyphers

    Originally posted by choujiofkono

         People's criticism of the game must bother you if you take the time to make a thread about it.  Don't let it bother you, just ignore what you don't like to read. 

        There is even a nice little block button that will make the pest posts go bye bye.

    Well, his OP was pretty constructive. Maybe it's a different case, in that it bothers you to see such constructive threads? Well, if it bothers you, you can just ignore such threads and maybe even use the nice little block button to block away those nasty little posts with an opinion that isn't as anti-FFXIV as you'd like them to be image

    Oh no worries, he does use it, that is the reason because he thinks that all think like him after only he and the trolls are left to read :).

    Aside of that the advice in this topic is the best one for people that not like the game, this and well just not buy it. A company is always to a strong degree sadly dirven by money.

  • leroysgleroysg Member UncommonPosts: 97

    Originally posted by Alders

    Originally posted by Kxiani


    Originally posted by Werecool01


    Originally posted by Kxiani

     

    But don't fall under the blanket impression that they don't know what's going on on MMORPG.COM.

    To ignore what's happening in one of the more major MMORPG forums, is simply not good business sense.

     

    Why would they care about MMORPG.com when they ignored BG forums, the main FFXI site, for years?

    The biggest defenders of SE and the hardcore engame community on that site gave intricate feedback on anything and everything to SE for years and years, yet we were ignored.

    curious me, didn't you learned your lesson well enough after all these years? why are you still here?  @_@|||

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