We are contacting you regarding your order ---- from the Target store at Amazon.com. We recently became aware of mismatched price and product information which resulted in the discontinued Sony PS3 Hardware System and the PlayStation 3 Move Advanced Shooter Grip being displayed incorrectly.
We are sorry, but we are unable to offer you either of these items at this time and have canceled your order. Your credit card was not charged.
We sincerely regret this inconvenience.
For more details on our pricing and cancellation policy please see Target.com:
If I were you I would just ask for a small credit for your inconvience. I wouldn't push it. In Amazons TOS is says clearly that third party sellers can retract offers (and cancel orders) at any time and for any reason. Plus it is pretty obvious that someone messed up. Amazon was nice to me (cause I emailed them) and gave me 30 bucks; shows they at least care a bit.
If I were you I would just ask for a small credit for your inconvience. I wouldn't push it. In Amazons TOS is says clearly that third party sellers can retract offers (and cancel orders) at any time and for any reason. Plus it is pretty obvious that someone messed up. Amazon was nice to me (cause I emailed them) and gave me 30 bucks; shows they at least care a bit.
I think you contacted them before everyone else. They've had so many calls on this issue that they're only refunding the order.
"All the works of man have their origin in creative fantasy. What right have we then to depreciate imagination." Carl G. Jung.
Comments
"Dear Amazon Customer,
We are contacting you regarding your order ---- from the Target store at Amazon.com. We recently became aware of mismatched price and product information which resulted in the discontinued Sony PS3 Hardware System and the PlayStation 3 Move Advanced Shooter Grip being displayed incorrectly.
We are sorry, but we are unable to offer you either of these items at this time and have canceled your order. Your credit card was not charged.
We sincerely regret this inconvenience.
For more details on our pricing and cancellation policy please see Target.com:
http://www.target.com/Pricing-
Amazon Customer Service
Amazon.com
http://www.Amazon.com
Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this
message. If you have further questions, please visit our online Help department"
How will we go about demanding the item?
"All the works of man have their origin in creative fantasy. What right have we then to depreciate imagination." Carl G. Jung.
Just an update: Amazon did cancel the order but gave me a $30 credit for my inconvience (thats without me QQing).
So that was nice.
Wound up ordering It's always sunny in philadelphia seasons 1-5 + xmas dvd for a total of $23 after discount.
So I am definately happy
Edit: just fyi I emailed them this morning asking them the status of my order. Thats why I got the credit I think.
I guess Amazon reserves the right to cancel an order at any time.
"All the works of man have their origin in creative fantasy. What right have we then to depreciate imagination." Carl G. Jung.
If I were you I would just ask for a small credit for your inconvience. I wouldn't push it. In Amazons TOS is says clearly that third party sellers can retract offers (and cancel orders) at any time and for any reason. Plus it is pretty obvious that someone messed up. Amazon was nice to me (cause I emailed them) and gave me 30 bucks; shows they at least care a bit.
I think you contacted them before everyone else. They've had so many calls on this issue that they're only refunding the order.
"All the works of man have their origin in creative fantasy. What right have we then to depreciate imagination." Carl G. Jung.