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The WORST customer service ever
WOKFGM
Member Posts: 7
This game has to be the worst game in history. They crank up the prices in their item mall and then make it so you can accidently NPC things you buy with REAL MONEY!!!!!!
Not so bad if you pay attention right? Wrong-O big guy.
The lag in the game is so bad, especially during double experience that it is easy to accidently clck the wrong item.
I lost a wedding ring like this and some other stuff that are among the most expensive items in the item mall. Iasked an in Game GM and their response was basically, "don't be so careless next time". The End.
Alright, they have a forum which I posted in about my problem and said nothing about what this idiot GM-Yide said to me nor did I cuss or otherwise violate the TOS. Guess what? My topic has been deleted. Alrighty then, I reposted and got banned.
This is the worst game in history. I can't think of wny a single person would consider playing such a pile of garbage.
I would ask anyone else to post here if they had similar problems, especially with GM-Wuliu, GM-Yide, GM-huarong and account management or forum management. It's terrible and I know people are leaving this dying game. DOn't believe the 7.9 hype LOL what a joke. The staff of this game must be creating alt accounts here to buff it up.
Comments
Yah, all the good gms left a long time ago. sunjin, diochen, xiao.... they all gone. I quit when they all left becaus htey knew the game was bust and they left to be gms at Eve online.
yes. Sunjian left. Diaochan, xiaoqiao have been kept out of the game with other stuff by management and they give us these half-assed GMs who know none of the game and who have negative customer service.
OK shows you both know nothing so I will now Let you in on theinformation
GM-Diaochan << corect spelling is now GM BOSS after GM- Sunjian resigned yes and only GM Gonjin is non active GM now... GM-Xioa as yous say is currently high up in chain too and it is you haters that give them the harder work so tthey cant adrees the game and customers as they wish. GM- Wuliu is a very helpfull and keeps tothe rules of GM's and game also witth al the others
I find it unbeleivable haw one person has a problem that they are not satisfied by, what can be done becuase of their own ignorance, but then tell all that they are hopless and unhelpfull becuase you unhappy? so then anyone else that has heard you is expecting something bad hence a bias to be abusive or disrespectfull to the GM's b4 they even say a word... if i was met with the type of complaint i would also be inclined to be less helpfull and so would you if it was your job !!!
The account managers office has nothing to do with GM's and also the forum manager's job is seperate again then there is tech support team and the Developer's so there are departments who each has a job to look after so a greiveance of one issue may have to go through 3-5 depatment in a FTP MMO
but you act as if you are paying to play? No it is not aclaim or activision big names with tons of reasources.
And for another point .. they do not just Bann anone for nothing that is a last resort so whatever you have donre it is your own fualt so stop whining and telling more crap cuase you messed up !
You know who I am I never hide behind faulse names come tell me I am wrong. and if it is a legetimate claim I will take it up with Vestgames on your behalf!
how do you buy npc items with real money? that is your own fualt there are confirmations for 99% transactions even tradeing between players, both need to confirm dso it is more misinformation to scare ppl from playing seems only motives to me!
I think I should be GM as those GM's dont have much skill.
"OK shows you both know nothing so I will now Let you in on theinformation
GM-Diaochan << corect spelling is now GM BOSS after GM- Sunjian resigned yes and only GM Gonjin is non active GM now... GM-Xioa as yous say is currently high up in chain too and it is you haters that give them the harder work so tthey cant adrees the game and customers as they wish. GM- Wuliu is a very helpfull and keeps tothe rules of GM's and game also witth al the others
I find it unbeleivable haw one person has a problem that they are not satisfied by, what can be done becuase of their own ignorance, but then tell all that they are hopless and unhelpfull becuase you unhappy? so then anyone else that has heard you is expecting something bad hence a bias to be abusive or disrespectfull to the GM's b4 they even say a word... if i was met with the type of complaint i would also be inclined to be less helpfull and so would you if it was your job !!!
The account managers office has nothing to do with GM's and also the forum manager's job is seperate again then there is tech support team and the Developer's so there are departments who each has a job to look after so a greiveance of one issue may have to go through 3-5 depatment in a FTP MMO
but you act as if you are paying to play? No it is not aclaim or activision big names with tons of reasources.
And for another point .. they do not just Bann anone for nothing that is a last resort so whatever you have donre it is your own fualt so stop whining and telling more crap cuase you messed up !
You know who I am I never hide behind faulse names come tell me I am wrong. and if it is a legetimate claim I will take it up with Vestgames on your behalf!
how do you buy npc items with real money? that is your own fualt there are confirmations for 99% transactions even tradeing between players, both need to confirm dso it is more misinformation to scare ppl from playing seems only motives to me!"
GMs often accounts anywhere WoKF is being posted, and/or pretend to be players on the WoKF forums, and try to trash down anyone who speaks the truth. Here's a prime example.
Hey GM we're onto you. I play but I wll not spend a DIME you WoW goldfarmer.
Just like any other MMO game, there will be certain things that you don't like. For me, it is the fact that there are too many players that "camp" bosses... but hey, for you it might be something else. Overall though, this is one game that you simply cannot miss playing. Even if you pay for other games each month, I know that you can get burnt out and need something else to satisfy your gaming fix... well, here it is and it won't cost you a cent. So, when you are ready for something new, something fresh, something unique, and something that is well worth playing
You had another 4 and a half days on this one before it would be ripe for a flawless 2 year necro. Dropping the ball, kamotehque.