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really want to try it but

SilkravenSilkraven Member UncommonPosts: 74

second time around i cannot log in to this game. i get a popup that says my internet or security or heatwave has a problem. well there is no problem logging in anyplace else. i vowed to retry this beta after i attempted and failed the first time months ago. the folks behind this game are nice people,but if this problem is not resolved, i can't play this.

Comments

  • DeadmanJackDeadmanJack Member UncommonPosts: 11

    Hello,

    We know what the problem is and are working on a fix for it.  If you email support@godsandheroes.com we'll get you fixed up.

    If you're feeling fiesty, you can ensure that the line that starts with "<launcher" has rome.godsandheroes.com in the "server" field. i.e.  server="rome.godsandheroes.com"

    If not, as I said, please email our support staff and we'll get you fixed up.

    Thanks for your patience as we transition to a newer version of our platform.

  • DeadmanJackDeadmanJack Member UncommonPosts: 11

    Apologies.  This edit is done in your launcher.xml file which is in the same directory as your launcher.exe.  Top level of the install directory.  

    (Trying to edit my previous message messed up the instructions.)

  • DeadmanJackDeadmanJack Member UncommonPosts: 11

    As an update, I've fixed the launcher to handle this issue in the future.  This will come by way of a launcher patch ASAP.

    Please let me know if you were able to resolve your issue by emailing support@godsandheroes.com.

    Thanks!

  • SilkravenSilkraven Member UncommonPosts: 74

    no fix no email no contact as of this writing. completely disappointed. will not play this if you fixed it in next 5 minutes and was best game ever.

  • jerkbeastjerkbeast Member UncommonPosts: 255

    ....did you email him like he asked? He isn't going to email you. 

  • SilkravenSilkraven Member UncommonPosts: 74

    yes i emailed same day requested. i also find it pathetic that uninstall didn't even work without a snag.

  • wesjrwesjr Member UncommonPosts: 506

    Originally posted by Silkraven

    no fix no email no contact as of this writing. completely disappointed. will not play this if you fixed it in next 5 minutes and was best game ever.

     After that last comment who cares he/she sounds like a spoiled little kid.

  • wesjrwesjr Member UncommonPosts: 506

    Originally posted by Silkraven

    no fix no email no contact as of this writing. completely disappointed. will not play this if you fixed it in next 5 minutes and was best game ever.

     His 3 post would count as contact to me.

     

    Games are patched all the time to fix launcher errors, sometimes warcraft has errors after a patch that thatgame is several years old.

     

    Its also the weekend, there may not be anyone to help you till Monday?

  • BizzlebuffBizzlebuff Member Posts: 87

    Originally posted by Silkraven

    no fix no email no contact as of this writing. completely disappointed. will not play this if you fixed it in next 5 minutes and was best game ever.

     

    Sounds the game would be better off without you.

  • SilkravenSilkraven Member UncommonPosts: 74

    would you wait a week for an oil change? or use the people that get you in and out in a short time?

  • wesjrwesjr Member UncommonPosts: 506

    Bad analogy but I'll bite -

     

    Would you wait a week for the correct part or let me fix your car with some make shift parts I found in the back room and get you out today?

     

  • AshynAshyn Member Posts: 91



    Originally posted by wesjr
    Bad analogy but I'll bite -
     
    Would you wait a week for the correct part or let me fix your car with some make shift parts I found in the back room and get you out today?
     


    LOL!!

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