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PRE PUCHASE IS UP !!!

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Comments

  • aesperusaesperus Member UncommonPosts: 5,135

    Originally posted by holifeet

    Originally posted by aesperus



    Can you PM me the contact support number? I'm having issues with getting my billing info through.

    The only contact number I have is Zavvi in the UK and you appear to be in the US (according to your profile). I don't think the one I have will help you.

    You can contact ANet through their support page.

    http://support.guildwars2.com/app/answers/list/

    Thanks... I was afraid of that.

    Their support seems to be limited to email only (meaning the chances of a quick resolution will be slim this time of night). I'll have to check one of the other sites I suppose.

  • Eir_SEir_S Member UncommonPosts: 4,440

    SWEET, I finally got my details through.  Money well spent... well hopefully lol

  • AutemOxAutemOx Member Posts: 1,704

    Originally posted by AmazingAvery

    Originally posted by wormywyrm


    Originally posted by AmazingAvery

    Did you try the forgot password email link and then put in your email address to see it was right too?

    Yeah I actually opened GW1 up and logged in because I wasn't too sure about the email/password.  The forgot password link on the GW2 website just tells me my email address doesnt exist.

    Have you tried your NCSoft Master account? Try logging in and see what email address is attached there? Otherwise good luck mate image

    That is a great idea...  I just tried it, and I was able to log in to NCSoft and see that the master account is using that same email address.  Further, theres a function on your master account to add serial numbers for games.  I tried to add my GW2 serial number and it said that it is invalid.

    I think I will just wait and see what happens I am not -that- obsessed with getting the first beta weekend to work anyways.

    Play as your fav retro characters: cnd-online.net. My site: www.lysle.net. Blog: creatingaworld.blogspot.com.

  • lavosslayerlavosslayer Member Posts: 55

    I keep trying to purchase and after entering my information I get a little loading dial over the Order Summery information and then it pops up with "Error retrieving Order Information. Try Again?" but everytime I click "Try again" the same thing happens...probably due to overtaxing of the system but still...been trying again for the last 30 mins and nothing...figured I"d have gotten in at least once already...

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  • aesperusaesperus Member UncommonPosts: 5,135

    Originally posted by lavosslayer

    I keep trying to purchase and after entering my information I get a little loading dial over the Order Summery information and then it pops up with "Error retrieving Order Information. Try Again?" but everytime I click "Try again" the same thing happens...probably due to overtaxing of the system but still...been trying again for the last 30 mins and nothing...figured I"d have gotten in at least once already...

    Sorry to hear that. You're having the exact same problem I am.

    It could be overtaxing, I'm betting it's them trying to fix it.

    Not sure, but I'm starting to get really annoyed with this. I may just wait until tomorrow and hope things aren't sold out by then.

  • dadante666dadante666 Member UncommonPosts: 402

    Originally posted by lavosslayer

    I keep trying to purchase and after entering my information I get a little loading dial over the Order Summery information and then it pops up with "Error retrieving Order Information. Try Again?" but everytime I click "Try again" the same thing happens...probably due to overtaxing of the system but still...been trying again for the last 30 mins and nothing...figured I"d have gotten in at least once already...

    they alrdy fix the error it happen to me but alrdy finish on register 

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  • xeniarxeniar Member UncommonPosts: 805

    Originally posted by Elandir90

    Originally posted by xeniar

    im still doubting to buy a standard copy or digital deluxe:(

     

    do i want to spend 20 euros (75 euro total) on an elite skill.....

    Not worth it imo, the game has a cash shop so no item will be exclusive at this point... and all the other itens are 1 time use only.

     

    i went with the normal edition...

    Yeah well im not sure if the mistfire wolf skill would be buyable. i mean good way to break your exclusivness of the CE and DD.

    but if i would spend the 20 euro on the cash shop i could get a whole lot more items probaply.

    decisions decisions :P

  • holifeetholifeet Member Posts: 532

    Re: Zavvi orders

    There is a twitter response from Anet saying that Zavvi will be sending out a pre-purchase box with the relevant codes. I assume that will be through the post.

    I don't know how to link a single twitter conversation but here is the GW2 twitter page - https://twitter.com/#!/GuildWars2

    I have a support email in but I guess I just have to sit back and wait for my pre-purchase box. I'm just concerned about whether I have actually pre-purchased and I don't want to miss any window for pre-purchases.

    All hail the Pixel, for it is glorious Orange!
    .
  • HonnerHonner Member Posts: 504

    It's possible to cancel a pre-purchase before release date ''If'' I change my mind?

  • lavosslayerlavosslayer Member Posts: 55

    Originally posted by dadante666

    Originally posted by lavosslayer

    I keep trying to purchase and after entering my information I get a little loading dial over the Order Summery information and then it pops up with "Error retrieving Order Information. Try Again?" but everytime I click "Try again" the same thing happens...probably due to overtaxing of the system but still...been trying again for the last 30 mins and nothing...figured I"d have gotten in at least once already...

    they alrdy fix the error it happen to me but alrdy finish on register 

    If that was the case why am I still having it? I've changed browsers. Turned off Adblock Plus and Ghostry...still nothing...same problem...doesn't sound like its fixed to me..

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  • DanitaKusorDanitaKusor Member UncommonPosts: 556

    Originally posted by lavosslayer

    I keep trying to purchase and after entering my information I get a little loading dial over the Order Summery information and then it pops up with "Error retrieving Order Information. Try Again?" but everytime I click "Try again" the same thing happens...probably due to overtaxing of the system but still...been trying again for the last 30 mins and nothing...figured I"d have gotten in at least once already...

    Getting the same problem but only when I put my e-mail address in it seems.  Doesn't matter if I try paying by paypal of credit card still the same problem.

    The Enlightened take things Lightly

  • aesperusaesperus Member UncommonPosts: 5,135

    Originally posted by lavosslayer

    Originally posted by dadante666


    Originally posted by lavosslayer

    I keep trying to purchase and after entering my information I get a little loading dial over the Order Summery information and then it pops up with "Error retrieving Order Information. Try Again?" but everytime I click "Try again" the same thing happens...probably due to overtaxing of the system but still...been trying again for the last 30 mins and nothing...figured I"d have gotten in at least once already...

    they alrdy fix the error it happen to me but alrdy finish on register 

    If that was the case why am I still having it? I've changed browsers. Turned off Adblock Plus and Ghostry...still nothing...same problem...doesn't sound like its fixed to me..

    Same here.

    Tried with firefox & chrome, both not working.

  • hpistihpisti Member UncommonPosts: 78

    Originally posted by Honner

    It's possible to cancel a pre-purchase before release date ''If'' I change my mind?

    Don't think so, that's pre-order.

    Pre-purchase, AFAIK, is non-refundable.

  • steelfrenzysteelfrenzy Member Posts: 147

    I didn't do anything special. Have ad-blocker, Ghostery, and a hundred others up and running on Firefox. I tried Chrome, but for some reason it wouldn't let me set my birthdate. Stop worrying about what you're doing wrong, because it's an issue on their end. Keep trying and eventually it should work, or just wait it out. It was trying to force my way in for about an hour to no avail, but eventually it worked out. Good luck and good night all. Can't wait until the first test!!!!!!!!!!!!!!!!!!!!! Woo!!!!!!!

  • hpistihpisti Member UncommonPosts: 78

    Originally posted by aesperus

    Originally posted by lavosslayer

    I keep trying to purchase and after entering my information I get a little loading dial over the Order Summery information and then it pops up with "Error retrieving Order Information. Try Again?" but everytime I click "Try again" the same thing happens...probably due to overtaxing of the system but still...been trying again for the last 30 mins and nothing...figured I"d have gotten in at least once already...

    Sorry to hear that. You're having the exact same problem I am.

    It could be overtaxing, I'm betting it's them trying to fix it.

    Not sure, but I'm starting to get really annoyed with this. I may just wait until tomorrow and hope things aren't sold out by then.

    Sold out...? It's not like they have a limited number of boxes... Unless you're ordering the collector's edition...

  • aesperusaesperus Member UncommonPosts: 5,135

    Originally posted by hpisti

    Sold out...? It's not like they have a limited number of boxes... Unless you're ordering the collector's edition...

    I was thinking about it, not so sure anymore. And you can bet they have a limited number of boxes, because they will have a limited number of keys. It may be arbitrary, but they can only house so many players in their beta.

    This is pretty frustrating.

  • lavosslayerlavosslayer Member Posts: 55

    I just got it to work..all registered and linked up now!! Awesomeness!

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  • hpistihpisti Member UncommonPosts: 78

    Originally posted by aesperus

    Originally posted by hpisti



    Sold out...? It's not like they have a limited number of boxes... Unless you're ordering the collector's edition...

    I was thinking about it, not so sure anymore. And you can bet they have a limited number of boxes, because they will have a limited number of keys. It may be arbitrary, but they can only house so many players in their beta.

    This is pretty frustrating.

    I'm hoping they have the sense not to limit the number of people in beta. What better way to properly stress test their servers and receive feedback from the greatest number of players at the same time. Both would benefit (hopefully) the fastest way to get the game out the door.

  • Ethan623Ethan623 Member Posts: 53
    Hi I've just pre-purchased from zavvi well I think.. I've received an email saying the order has been placed but funds will not be taken till dispatch?

    Is this normal I guess it's just a generic email. If it is when do I receive my code as it doesn't seem to explain anywhere :s
  • aesperusaesperus Member UncommonPosts: 5,135

    Originally posted by lavosslayer

    I just got it to work..all registered and linked up now!! Awesomeness!

    Grats man, lol.

    Hopefully I'll be next =/

  • KidonKidon Member UncommonPosts: 399

    Originally posted by Ethan623

    Hi I've just pre-purchased from zavvi well I think.. I've received an email saying the order has been placed but funds will not be taken till dispatch? Is this normal I guess it's just a generic email. If it is when do I receive my code as it doesn't seem to explain anywhere :s

    i do think that is a pre-order only, but what do i know.

  • leon09leon09 Member UncommonPosts: 51

    Anyone looking to buy in the UK, i would suggest - http://www.dlgamer.com/buy_and_download-guild_wars_2_standard_edition_digital_pre_purchase_eu-download-p-14700.html.

    Cheapest around and i got my game code instant!.

    Would normally use Zavvi, but after still waiting for my pre-order key for TERA i wasnt even doing to bother paying £10 more.

  • Ethan623Ethan623 Member Posts: 53
    Originally posted by Kidon


    Originally posted by Ethan623

    Hi I've just pre-purchased from zavvi well I think.. I've received an email saying the order has been placed but funds will not be taken till dispatch? Is this normal I guess it's just a generic email. If it is when do I receive my code as it doesn't seem to explain anywhere :s

    i do think that is a pre-order only, but what do i know.

     


    The actual item I ordered specifically said pre-purchased standard edition hence my confusion lol. Owell ill give it a day or two and see if i get an email or something explaining.
  • Terminus-EstTerminus-Est Member UncommonPosts: 352

    For anyone having difficulty with the pre-order page, I too was having problems, but found that Chrome worked fine.

     

    Now I can't seem to access the forums...

  • NeoZcar2NeoZcar2 Member Posts: 136

    Got my version purchased and account registered. I am all set. Now to check my email every day for an announcement of the next Beta event.

This discussion has been closed.