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How do you cancel a pre-order?
mmodanno
Member Posts: 163
in Guild Wars 2
Im trying to cancel my pre-order, (Beta was a HUGE dissapointment), but I can not find the cancel option anywhere on GW2's site.
Anyone have path or directions to where you cancel pre-orders?
Thanks!
Comments
If you pre-PURCHASED. You can't cancel.
Are you team Azeroth, team Tyria, or team Jacob?
My theme song.
Since it was a pre-purchase, rather than a pre-order, you will probably have to contact customer service to request a refund. I plan on trying one more beta event to see if the game can grow on me before I decide to go the refund route.
Hop around on one foot exclaiming, "Mekka lekka high mekka hiney ho!"
Should do the trick.
You may be able to get a refund if you bother customer service enough. Really though they don't have to.
1. For god's sake mmo gamers, enough with the analogies. They're unnecessary and your comparisons are terrible, dissimilar, and illogical.
2. To posters feeling the need to state how f2p really isn't f2p: Players understand the concept. You aren't privy to some secret the rest are missing. You're embarrassing yourself.
3. Yes, Cpt. Obvious, we're not industry experts. Now run along and let the big people use the forums for their purpose.
Thats funny, that also works for starting my lawnmower.
The game play movies showed gameplay, nothing more. Odd post and reaction to a weekend beta. Game seemed pretty mind blowing to me, and many others it seems - did you give it a chance? edit back on topic, if you preordered rather than prepurchase you can cancel, or simply not pay.
rpg/mmorg history: Dun Darach>Bloodwych>Bards Tale 1-3>Eye of the beholder > Might and Magic 2,3,5 > FFVII> Baldur's Gate 1, 2 > Planescape Torment >Morrowind > WOW > oblivion > LOTR > Guild Wars (1900hrs elementalist) Vanguard. > GW2(1000 elementalist), Wildstar
Now playing GW2, AOW 3, ESO, LOTR, Elite D
Customer service would have done it before the beta. Once the code was officially 'used', there is supposed to be no refunding. I suppose you could get into their live customer service queue and see if they might still do it but I am guess (just a guess) that it wont work.
Another possible option, since it isn't a subbed game is to offer it to a friend maybe at a reduced rate to get some $$ back?
Yes I did preorder it, and Yes I played it quite a bit this weekend.
It was a simple question about billing and site navigation. [Mod Edit]
For some reason, that made me laugh my ass off.
No, you pre-purchased it, and no you'll not be able to cancel it. Don't get people started on analogies that'll make you and them look stupid. 20 people told you already: forget it, no refund.
I would say if cs don't refund, it will depend how you paid and where. If you paid by cc you could issue a dispute, you will then need to prove reason for your circumstances for it to be upheld. You can also ask your cc company for a charge back but the repurcusions of this depend on how far Anet want to pursue it, my guess is probably not that far and the number they are probably getting not that worth it.
But generally best to get refund from Anet
Sorry forgot , massive importance when you bought it, within 30 days for most cc companies.
-----
The person who is certain, and who claims divine warrant for his certainty, belongs now to the infancy of our species.
Pics or didn't happen. You would have known that you pre-purchased and not pre-ordered . What char did you played btw ?
Reporter: What's behind Blizzard success, and how do you make your gamers happy?
Blizzard Boss: Making gamers happy is not my concern, making money.. yes!
I laughed so hard when I read this!
Anyways, to the OP: if you think you pre-ordered it you might want to check your CC statement. You could have pre-ordered it and still managed to get into beta if you were lucky. However, the only guaranteed way was to pre-purchase it (which again, Anet is not at fault for you paying full price for a game that's not even released).
EDIT: One thing that I will never understand is why people post HERE of all places when asking for information on refund? You'd think going to the NCSoft website, or the Guild Wars website, or the support website, or the official forums would make a lot more sense.
Is because they didn't pre-purchased, pre-ordered, etc
Just bashing , that's all ! Typical!
Reporter: What's behind Blizzard success, and how do you make your gamers happy?
Blizzard Boss: Making gamers happy is not my concern, making money.. yes!
Best way is to call your credit card company and contest the charge. Just say they took your money but haven't delivered on the product yet and now you are no longer interested. Most credit card companies have a policy that allows you to cancel if you have not yet received your product.
Worth a shot at least...
GW2 "built from the ground up with microtransactions in mind"
1) Cash->Gems->Gold->Influence->WvWvWBoosts = PAY2WIN
2) Mystic Chests = Crass in-game cash shop advertisements
But he did receive the product. Don't get me wrong, I'm all for consumer rights and all but what you're suggesting is just plain dishonest.
If OP really pre-purchased and wants his money back, I would try to contact ArenaNet's or NCSoft's customer service first.
If he does that he will never be able to use that Card with any Anet games in the future, that gets you a perma ban. But if he felt so strongly, I suppose that would be an option.
Sure you can contact NCSoft first. But if they don't offer a refund despite the game not being released yet then it is not dishonest to contest the charge on your credit card. The game is not in production and has not been delivered to the consumer yet so most credit card companies will cancel the charge.
GW2 "built from the ground up with microtransactions in mind"
1) Cash->Gems->Gold->Influence->WvWvWBoosts = PAY2WIN
2) Mystic Chests = Crass in-game cash shop advertisements
Why is this topic three pages? If it is honestly about trying to cancel a pre-order then the answer is...you can't! If it is not about canceling a pre-order, then it's trolling.
Lock the thread.
Are you team Azeroth, team Tyria, or team Jacob?
Well played Arenanet, well played...
That Guild Wars 2 login screen knocked up my wife. Must be the second coming!
The game has not gone to release yet, by all rights he should be able to get his money back if he is dissapointed with what he got.
That Guild Wars 2 login screen knocked up my wife. Must be the second coming!
i can feel you guys in pain now that Blzzzard removed the auction posting fee..
Still.. if you bought gw2 it was not a pre.order and they dont have to give you any cash back.
Of course you could try reselling it to someone else.. maybe for a smaller price..
This does proove something tho.. you should not buy something before testing it. Theese days.. thats a good advice for the gaming market and not only.