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I can't log in to the GW2.com website

Blazer6992Blazer6992 Member UncommonPosts: 643

When I try to log in to the website or even the GW2 forums I get this message that says "Waiting for authentication" and to check my e-mail. I go to my e-mail and click on the link in the e-mail they send me and I get a "Failure" message. Is anyone else having this problem?

 

 

Comments

  • MMOExposedMMOExposed Member RarePosts: 7,400
    Originally posted by Blazer6992

    When I try to log in to the website or even the GW2 forums I get this message that says "Waiting for authentication" and to check my e-mail. I go to my e-mail and click on the link in the e-mail they send me and I get a "Failure" message. Is anyone else having this problem?

     

     

    you on mobile?

     

    driving?

     

     

    Philosophy of MMO Game Design

  • Blazer6992Blazer6992 Member UncommonPosts: 643
    Originally posted by MMOExposed
    you on mobile?

     

    driving?

     

     

    Nope

     

  • Blazer6992Blazer6992 Member UncommonPosts: 643

    So I'm the only person in the world with this problem ??

     

  • MadDemon64MadDemon64 Member UncommonPosts: 1,102
    Originally posted by Blazer6992

    When I try to log in to the website or even the GW2 forums I get this message that says "Waiting for authentication" and to check my e-mail. I go to my e-mail and click on the link in the e-mail they send me and I get a "Failure" message. Is anyone else having this problem?

     

     

    Nope sorry.

    Since when is Tuesday a direction?

  • CharSolCharSol Member UncommonPosts: 47

    I didn't have this exact issue but I had something similar where it would advise me to check my email to authenticate my IP but the emails never came through.  I waited for over a week before I eventually just turned authentication off using the FAQ.

     

    To do that you'll be needing your account details, serial key and a character name.

     

    Here is the link if you are interested

     

    https://account.guildwars2.com/recovery

     

    Also worth noting is that the links don't work on IE some of the time, if you have Chrome or Firefox try opening in those instead.  I had to download Chrome when the game first came out for this very reason.

     

    Good luck!

  • itgrowlsitgrowls Member Posts: 2,951
    Originally posted by Blazer6992

    So I'm the only person in the world with this problem ??

     

    Apparently. Logged in right away while I was reading your post.

  • Blazer6992Blazer6992 Member UncommonPosts: 643
    Originally posted by CharSol

    To do that you'll be needing your account details, serial key and a character name.

     Here is the link if you are interested

     https://account.guildwars2.com/recovery

     

    I might have to try this, thank you very much.

     

  • loudermploudermp Member Posts: 20

    After putting in my ID and Password I am told to check my email to authorize which I do but and it responds with success, when I go back to the page where I attempted to log in I see the response unknown authorization.

    I accessed and tried the website link suggested but it failed also, the weird part is I can log into the game just fine, on the site it asked for the serial key I used my activation key is that what was needed.

    Thanks

    It must be true, I read it on the internet!
    PDL

  • loudermploudermp Member Posts: 20
    GM changed the email option when and if it is corrected I will turn it back on, would still like to hear any suggested fixes.

    It must be true, I read it on the internet!
    PDL

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