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Updated: Gamestop screws me out of 5 day early access and Zenimax apparently can't do anything to he
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Just a heads up: straight from the Amazon Pre-order page...5-day early access codes will be deactivated if your order is cancelled.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
Like I said, I've never had a problem with Gamestop before so I didn't really think anything was wrong.
Paid in full of course.
Augh Mongo, da war wound!
You should forward that on to Zenimax with an explanation of what GS has put you thru.
"I understand that if I hear any more words come pouring out of your **** mouth, Ill have to eat every fucking chicken in this room."
It's probably not realistic, but it would be nice if a class action lawsuit were filed against Gamestop by all of the people they've ever screwed out of content they paid for. There are probably enough people total that it could make a healthy dent in their bottom line, and if any retailer deserves to have bad things happen to it, it's Gamestop. I really don't see why they should get a pass just because what they are selling is video games.
Their behavior is no different than opening up a box, removing some of the items inside, then sealing the box back up and selling it at the price intended for all of the box's contents. Really shouldn't matter what's in the box, it should only matter that they are effectively stealing from their customers.
Highly doubtful that any substantial number of the people they've screwed kept good records though, so hard to actually prove their behavior in an actual court.
Peace is a lie, there is only passion.
Through passion, I gain strength.
Through strength, I gain power.
Through power, I gain victory.
Through victory, my chains are broken.
The Force shall free me.
They offer steam wallet codes for purchase so I cannot really say I do not buy something from gamestop
.
I have no dislike for Best Buy or Amazon. They are great companies. Here is the thing with GameStop; does everybody have a negative experience? No, but a lot more people have them than have problems at any other major company, and have you ever heard of people actually having *positive* experiences at GameStop? On a good day, they rise to the level of "bleh." It's a terrible place to buy games. There is absolutely nothing about the company that would lead a rational person who actually weighed the pros and cons to give them any amount of business if there were an alternative store nearby. I would *love* it if they would go out of business, so that the dollars people spend there could go to a company with higher standards and better behavior.
Peace is a lie, there is only passion.
Through passion, I gain strength.
Through strength, I gain power.
Through power, I gain victory.
Through victory, my chains are broken.
The Force shall free me.
I've only shopped at Gamestop 1 time.
Pre-ordered the GW2 physical collectors edition (they were the only distributor carrying it). Got my account activation code on the receipt...went home and the code didn't work. Went back to the store and they said they couldn't re-issue new codes. They said to contact NCSoft customer support to get a new code. Instead, I said "haha, yeah right" and cancelled my purchase. I wrote a letter to Gamestop corporate and they responded with an apology and sent me a gift card for the total purchase of the collectors edtion (like $150). I then sold the gift card on ebay for $100.
Thanks for my $100 gamestop.
I'm going to give you straight legal advice. This problem is soley Gamestops. Zenimax is free of all liability, although reporting gamestops practice to Zenimax might help them screw Gamestop over with some agreement they made with them. What you want to do is this....
Go to BBB.org, and first file a complaint with them on Gamestop. After doing that, call contact their main office on their website. Tell them false adverstisment in the comments and that you are suppose to have a 5 day code which was not honored.
After that, choose if you want those two days extra or not, if you want the two days extra, then cancel your order and buy digital CE from zenimax, and sue Gamestop for the loss of the physical edition.
If you don't want to go to court then eat the two days and take the physical edition when it comes if you really want it, or cancel it and send them a message that you are not going to take false advertisement and just buy the digital edition.
Horrible choices either way, best thing to do is wait the two days, and never use Gamestop ever again. Your not the first person whos been royally screwed over by gamestop and you wont be the last. That's why I use Best Buy.
That's weird. Zenimax can easily provides you with 5 days access. I had a similar problem with SWTOR and Bioware provided me with early access and even gave me further grace period till my game arrived.
Wtf Zenimax?
I don't know if I'd take legal advice from a lawyer that doesn't know the difference between your and you're. Secondly, I'd hardly describe losing 2 days of early access as "royally screwed over". It's more like, "royally minor-ly inconvenienced."
I get that it sucks, but acting like this is life or death is just absurd. How the hell did you become a lawyer?
This also. If all your avenues with Gamestop are exhausted, keep contacting zenimax, telling them gamestop did not honor your 5 day code advertisement and keep using up their customer service time until you get someone who will honor it because of the cost in customer service wages over the code.
That's bush league. I'm glad I went digital so I can avoid Gamestop/EB Games. They ALWAYS messed up pre-order bonuses with me.
Laywers are not cheap. You'd probably have to pay the retainer fee of a couple grand for a 1/2 way decent cheap lawyer. You then have to hope the billing hours you are charged ($100 plus per hour minimum) don't eat up your retainer fee or expect to pay even more. Best case, you can get one to work for free if he expects a big payout to pay back for his/her time or extremely large media exposure. I am not a lawyer.
In other words, they know the regular gamer isn't going to jump through these hoops if they are indeed taking codes.
Try reading more carefully. Weigh the pros and cons of giving your business to GameStop rather than one of the alternatives, not of whether to buy a particular product.
As for your pros, your first is irrelevant, because you can do that anywhere that sells games, it's not unique to GameStop. If you put down $5.00 to pre-order at WalMart, for instance, you also get a free $5.00 credit to rent or buy movies on Vudu.
Your second only matters if you spend a lot on console games that you don't even like enough to keep. And other stores are adding trade-in programs.
Your third and fourth are, again, things that other stores will do as well. They are not reasons to choose GameStop over an alternative retailer.
So really, the only pro you listed that is even theoretically unique to GameStop is good trade-in value on used console games. Which makes it a good place to *sell* - it's only a good place to buy to the extent you have store credit from selling there, if you have no store credit, it's still inferior to the alternatives. Those people who are "lined up at every big release?" Mostly fall into two categories; those who don't pay enough attention to the incentives offered by various retailers to realize that GameStop is categorically bottom of the barrel, and those who are cavalier enough about spending money that they just don't care that they are receiving sub-optimal value.
Peace is a lie, there is only passion.
Through passion, I gain strength.
Through strength, I gain power.
Through power, I gain victory.
Through victory, my chains are broken.
The Force shall free me.
Funny, when I used to get game boxes I learned how to play every game while sitting on the crapper.
Never said I was a Lawyer, I got sick and tired of businesses screwing me over in my real life, that I learned the laws on my own at the library. No way is any business running me over with false advertisement, I'd have the BBB on them, the FTC, a small claims court filing, and local police reports on the business. It probably wouldn't make it to court with me, the Owner would fix my small problem fast.
Go to the business with a big sign that says "This business will not honor false advertisments". Do that for the FULL two days you are not playing ESO. If they call the police on you, just don't block any roadways or sidewalks to access the business and they legally cannot do anything about your protesting. No owner wants protesters outside their business telling their customers what happened, which is your legal right.
If it wasn't for the first worlds wealth, you'd never get any American Aid for your country... just saying.
LOL this crap just never stops ....sorry for the hard luck OP
BBB does moderate complaints, and if the business ignores them, they get a downgrade to their status, and a little complaint is listed that says they falsely advertised and did not remedy it. Sure a small amount of people use it, but its great for knowing if your going to be screwed by a business and how, and their history of how they screw you.
Every police report filed against a business goes on the permanent record of the establishment. Though it wont do crap, it will create a history on a business that will hurt its chances of selling that store and hurt its chamber of commerce membership.
By law you have the right to file a criminal complaint against any business or person.
If the officer does not take your complaint, you can file a complaint agasint that officer for not allowing you to file a complaint.
After three complaints against an officer, they get reviewd by Internal affairs and can be terminated for it.
B+ is horrible, it means they did not address customers problems, Every business starts at A+ and it starts to drop every single time people do not get their issues addressed or resolved by the company.
Correction, they must by law take your complaint. What your confused about is, they do not have to act upon that complaint with prosecution powers after its been filed. But by law they have to take it.
I'd be pissed. Cancel at Gamestop and order online.
I am still pissed at them that I preordered Ultima Online: Age of Shadows and never got a code for my Shroud of shadows...In hindsight its not a big deal now but then I was PISSED simply because t he shroud looked so cool.