You wouldn't label it as 'not working at all' you'd label it as 'fault and many features are not working as intended' as much of the games mechanics do not work making it a faulty product.
I would not call you a liar. You are like an ambulance chaser lawyer. I would guess you had ZERO intention of sticking with ESO, you had ZERO intention of playing the game the way it was ment to play. You signed in and looked for issues, you tried to find bugs, you scoured the internet for other people bugs tried to track them down if you failed in reproducing their bugs you still wrote it down in your little spread sheet and then come to a game site and copy/paste your spread sheet and act like the game is unplayable.
No you may know your consumer rights, you also exploit them and show their faults. You are why in the future gaming companies and companies in general will continue to make their TOS and rules more robust to protect themselves against scammers like you.
Paypal doesn't handle claims for digital or intangible goods. It's in their terms of service. Use your debit/credit card for purchases.
This.
My Credit Card had no issue doing a chargeback on GW2 4 months after release or Neverwinter 2 months after release.
Four months after!! Yeah and there are no issue with the current system. Completely asinine for someone to ask for a refund after four months. People like this and others are just going to make companies change their rules and TOS. I would assume your CC did not get money back from GW2 or Neverwinter but instead used their fraud accounts, so people making fraudulent claims like this are only hurting honest consumers as their feels will continue to go up. (Now my disgust with this is assuming you played the game for four months).
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And there we have it the "I HATE BIG COMPNAY" "BIG COMPANY OUT TO GET ME" "ME NO LIKE BIG COMPANY" "IT COOL THING TO DO TO HATE ON BIG COMPNAY"
Paypal doesn't handle claims for digital or intangible goods. It's in their terms of service. Use your debit/credit card for purchases.
This.
My Credit Card had no issue doing a chargeback on GW2 4 months after release or Neverwinter 2 months after release.
Four months after!! Yeah and there are no issue with the current system. Completely asinine for someone to ask for a refund after four months. People like this and others are just going to make companies change their rules and TOS. I would assume your CC did not get money back from GW2 or Neverwinter but instead used their fraud accounts, so people making fraudulent claims like this are only hurting honest consumers as their feels will continue to go up. (Now my disgust with this is assuming you played the game for four months).
GW2 offered refunds up till 6 months after purchase date, don't think a chargeback was necessary. The TOS already say you can't refund the product, the problem is it's not exactly legal, and unfair to the customer, thus the need for chargeback and consumer protection policies.
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And there we have it the "I HATE BIG COMPNAY" "BIG COMPANY OUT TO GET ME" "ME NO LIKE BIG COMPANY" "IT COOL THING TO DO TO HATE ON BIG COMPNAY"
It's not cool, it's realistic.
I guess it is realistic to have certain people hate others for being more successful then them. It's unfortunate that people feel this way but it is today's society.
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And there we have it the "I HATE BIG COMPNAY" "BIG COMPANY OUT TO GET ME" "ME NO LIKE BIG COMPANY" "IT COOL THING TO DO TO HATE ON BIG COMPNAY"
It's not cool, it's realistic.
I guess it is realistic to have certain people hate others for being more successful then them. It's unfortunate that people feel this way but it is today's society.
As part of "today's society" that was raised with more transparency to the corruption and abuse these more successful people put others through on a daily basis, yes, it's how some of us feel. Those of us who listened when they said "Think for yourself. Question authority."
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And there we have it the "I HATE BIG COMPNAY" "BIG COMPANY OUT TO GET ME" "ME NO LIKE BIG COMPANY" "IT COOL THING TO DO TO HATE ON BIG COMPNAY"
It's not cool, it's realistic.
I guess it is realistic to have certain people hate others for being more successful then them. It's unfortunate that people feel this way but it is today's society.
As part of "today's society" that was raised with more transparency to the corruption and abuse these more successful people put others through on a daily basis, yes, it's how some of us feel. Those of us who listened when they said "Think for yourself. Question authority."
What a bunch of propaganda BS. Pretty pathetic actually.
I like the way you insult in every post you make. Shows your debate skills. Stop watching Fox News and try doing what I said sometime, or keep swallowing what they feed you and never raise a fuss.
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And there we have it the "I HATE BIG COMPNAY" "BIG COMPANY OUT TO GET ME" "ME NO LIKE BIG COMPANY" "IT COOL THING TO DO TO HATE ON BIG COMPNAY"
It's not cool, it's realistic.
I guess it is realistic to have certain people hate others for being more successful then them. It's unfortunate that people feel this way but it is today's society.
As part of "today's society" that was raised with more transparency to the corruption and abuse these more successful people put others through on a daily basis, yes, it's how some of us feel. Those of us who listened when they said "Think for yourself. Question authority."
What a bunch of propaganda BS. Pretty pathetic actually.
I like the way you insult in every post you make. Shows your debate skills. Stop watching Fox News and try doing what I said sometime, or keep swallowing what they feed you and never raise a fuss.
Yes raising a fuss because I bought a video game I didn't like and therefore feel I am entitled to a refund. Yeah that sounds logical.
Live my life thinking everyone is out to get me. Yeah that sounds logical.
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And there we have it the "I HATE BIG COMPNAY" "BIG COMPANY OUT TO GET ME" "ME NO LIKE BIG COMPANY" "IT COOL THING TO DO TO HATE ON BIG COMPNAY"
It's not cool, it's realistic.
I guess it is realistic to have certain people hate others for being more successful then them. It's unfortunate that people feel this way but it is today's society.
As part of "today's society" that was raised with more transparency to the corruption and abuse these more successful people put others through on a daily basis, yes, it's how some of us feel. Those of us who listened when they said "Think for yourself. Question authority."
What a bunch of propaganda BS. Pretty pathetic actually.
I like the way you insult in every post you make. Shows your debate skills. Stop watching Fox News and try doing what I said sometime, or keep swallowing what they feed you and never raise a fuss.
Yes raising a fuss because I bought a video game I didn't like and therefore feel I am entitled to a refund. Yeah that sounds logical.
Live my life thinking everyone is out to get me. Yeah that sounds logical.
Well look on the bright side, he didn't create a class action lawsuit over it... that's the other thing people seem to think they are entitled to...
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And there we have it the "I HATE BIG COMPNAY" "BIG COMPANY OUT TO GET ME" "ME NO LIKE BIG COMPANY" "IT COOL THING TO DO TO HATE ON BIG COMPNAY"
It's not cool, it's realistic.
I guess it is realistic to have certain people hate others for being more successful then them. It's unfortunate that people feel this way but it is today's society.
As part of "today's society" that was raised with more transparency to the corruption and abuse these more successful people put others through on a daily basis, yes, it's how some of us feel. Those of us who listened when they said "Think for yourself. Question authority."
What a bunch of propaganda BS. Pretty pathetic actually.
I like the way you insult in every post you make. Shows your debate skills. Stop watching Fox News and try doing what I said sometime, or keep swallowing what they feed you and never raise a fuss.
Yes raising a fuss because I bought a video game I didn't like and therefore feel I am entitled to a refund. Yeah that sounds logical.
Live my life thinking everyone is out to get me. Yeah that sounds logical.
I liked the game when it worked. I would've kept playing had they provided an unbroken product. They didn't, I exercised my rights as a consumer and got a refund. I'm sorry it angers you that corporations don't have your best interest at heart, but it's time you learned.
Originally posted by cheyane Why did you not ask for a refund right from the start from Zenimax ? Why wait and try to get it from Paypal ? You should have done it within the first week. How long did you wait ? You played the full 30 days right then you deserve not getting the money.
To respond to you and the other completely incorrect and ignorant comments here, I tried VERY hard to make this game work. Tried to the point of giving them multiple weeks to fix known issues 100% halting progress, to no avail.
For the record, I did ask for a refund well before the grace period was over, 21 days in to be exact.
Here is the copy pasta.
"The product was significantly not as described. Ignoring significant ammounts of downtime creating large times of complete unplayability, there were issues that completely precluded participating in the content I paid for. Every single attempt at a forray into cyrrodil has ended in chain crashes, I had to re-install three times and this problem still persists. Frequent duping has destroyed the game economy, three well known ones within a week. Guild bank and mail functionality have been down for a significant ammount of time. My character was stuck for greater than two weeks time unable to progress because of a known and unfixed issue in the main story quest. Bots run rampant and can be seen EVERYWHERE. Gold spammers fill my in game mail and chat boxes continuously. But more than anything: I was more often than not UNABLE to play your game or progress to the content I paid for due to bugs and instability."
Keep in mind, I paid $80 for a workable, long term, MMORPG. Not for a single player RPG with broken PVP, no player interaction, broken mail, broken bank, bots, multiple economy destroying gold/item dupes that have been intentionally left in since beta, and bugs that literally halt progression through 4/5 (all veteran zones, cyrrodil, and eventually craglorn) of the game.
SO yeah, I guess i'd take an 80% reimbursement since I was able to complete about 20% of the content I paid for....
TLDR: I'm not asking for a refund because I didn't like the game; quite contrarily the game was great, their release and backend were so garbage they completely denied service and playability to many customers, myself included.
Most of the issues you state for wanting a refund have been addressed (in a timely manner even). The game is playable. PvP is playable. Gold Spammers are being dealt with and in many cases GMs employ in game chat and player interaction with dealing with them. The "dupe" is fixed and was not game breaking to the economy at all. You have no ground to stand on requesting a refund based on these issues.... most MMOs have them even after launch.
TLDR: I'm not asking for a refund because I didn't like the game; quite contrarily the game was great, their release and backend were so garbage they completely denied service and playability to many customers, myself included.
You deserve to have your refund denied based on your use of the phrase "copy pasta".
Pretty sure the TOS says you are paying for ACCESS to the servers and that they don't have to guarantee you ACCESS to the server 24/7. The game isn't missing any features that it promised in the advertising is it? There aren't any races or classes not in the game that were promised in the advertising? If not, then your claim is crap.
I agree that the game isn't as good as I was hoping for either but you shouldn't be able to get a damn refund a full month later just because of a bit of buyer's remorse. Grow up a little. You can't get your money back for everything that doesn't live up to your expectations and especially after you've had the product for so long already.
'You deserve to have your refund denied based on your use of the phrase "copy pasta". ' That is the moment when I died. hahaha.
But if you don't find for what you find is not worth your value, you're letting big corporation, rape your weak individual ass. And as we know, corporation does not care for individuals but their money. By fighting for what you think that is not worth the value, you are actually letting them know that, they need to improve on a specific grounds (basically learn from their mistakes). It's basically the same as giving money to a beggar, with an expectation that they will use it on foods and such, but they are using it for drugs instead. I'm not saying all beggars do that, but there are a few, its just an example of 'if'.
Also, perhaps he's denied because of his country of origin, that does not have such law?.
I liked the game when it worked. I would've kept playing had they provided an unbroken product. They didn't, I exercised my rights as a consumer and got a refund. I'm sorry it angers you that corporations don't have your best interest at heart, but it's time you learned.
I'm sure you can understand corporation are not put on this earth to put your heart at ease. They are created to make money, I'm sorry you have an issue with other people making more money then you. I'm not angry for getting a legit refund, I think it pathetic, reckless, immature, borderline illegal to play a game for a month two months three months and say it's broken and request a refund. If it's broken it shouldn't take that long.
Unfortunately we have some that exploit and take advantage of the system, I'd call them hypocrites . They QQ about these companies but in a way they cause these companies to tweak TOS and rules by their exploiting and taking advantage of the system. You think it's free for your cc company to get your money back? I understand it's a large company and you hate them but what you and others do raises the fees on the rest of the consumers but as long as you give it to the large evil companies and you are happy screw the rest right.
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And what happens to all those indie companies if 80-90% of the people who buy their games dispute the charges once they have played the game a few hundred hours and are tired of it? What the OP is doing on a large scale is the death of any video game that doesn't conform to a narrow legal definition of complete.
I liked the game when it worked. I would've kept playing had they provided an unbroken product. They didn't, I exercised my rights as a consumer and got a refund. I'm sorry it angers you that corporations don't have your best interest at heart, but it's time you learned.
I'm sure you can understand corporation are not put on this earth to put your heart at ease. They are created to make money, I'm sorry you have an issue with other people making more money then you. I'm not angry for getting a legit refund, I think it pathetic, reckless, immature, borderline illegal to play a game for a month two months three months and say it's broken and request a refund. If it's broken it shouldn't take that long.
Unfortunately we have some that exploit and take advantage of the system, I'd call them hypocrites . They QQ about these companies but in a way they cause these companies to tweak TOS and rules by their exploiting and taking advantage of the system. You think it's free for your cc company to get your money back? I understand it's a large company and you hate them but what you and others do raises the fees on the rest of the consumers but as long as you give it to the large evil companies and you are happy screw the rest right.
They already charged more than any MMO on the market. When it gets worse, it won't be because I asked for my 60 bucks back, it'll be because they want more money. Still plenty of fish in the sea to milk.
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And what happens to all those indie companies if 80-90% of the people who buy their games dispute the charges once they have played the game a few hundred hours and are tired of it? What the OP is doing on a large scale is the death of any video game that doesn't conform to a narrow legal definition of complete.
If you purchase a RELEASED product and it doesn't work properly, indie or not, you can/should be allowed to refund it, yes.
If you have no issues but dislike the game, no you can't/shouldn't be allowed a refund.
99% of people don't ask for refunds and just eat the loss, some of us care more about our money/rights than others.
Originally posted by torn420 It took me about 15 days. I haven't had the game installed since April 24. The game was installed for 20 total days, I started on the 4th, I couldn't play for 5 of those said days. That's roughly 15 days. What does your arbitrary 7-14 days return time say about that? Like I said, Zenimax doesn't need anymore white knights, stop bandwagoning.
Then no, you do not deserve a refund. You had more than enough time to request a refund. I'm not "white knighting" or "bandwagoning". I would say this for ANY game purchased, not just ESO.
I'm sorry that we disagree, but giving people more stuff for free due to an inability to make a decision on a purchase isn't going to solve our problems as a society. Hope you have a good day!
I'm not asking for free stuff. I'm asking for a refund on defective product. Your inability to comprehend that is causing you to rehash the same argument over and over with different people.
Free stuff would be me asking for a refund and then continuing to play a game I didn't pay for.
You know as bad as this industry is with game developers playing it safe if people like you became the norm and everyone could just return a game because it didn't fit into their vision of good it would become 10 times worse. What you are doing on a large scale would destroy what little innovation is left in the game industry.
Your choices should be buy the game at launch and take a chance or wait and see how it's received and play it safe. Refunds for anything short of something that just won't install or run should be out of the question.
More games are made and sold today than ever before. We're at the height of video game innovation. Indie games actually have a chance now. Massive, multi-billion dollar corporations that are sucking up your dollar and spitting out unfinished trash for max profit is the problem with the industry, not someone who has an issue with said trash.
And what happens to all those indie companies if 80-90% of the people who buy their games dispute the charges once they have played the game a few hundred hours and are tired of it? What the OP is doing on a large scale is the death of any video game that doesn't conform to a narrow legal definition of complete.
If you purchase a RELEASED product and it doesn't work properly, indie or not, you can/should be allowed to refund it, yes.
If you have no issues but dislike the game, no you can't/shouldn't be allowed a refund.
99% of people don't ask for refunds and just eat the loss, some of us care more about our money/rights than others.
But what does it mean "doesn't work properly" and how do you define that in a clear manner everyone can agree on? Is it enough to just install and run because clearly ESO does that? Is it enough you can log in (if online) and play the game in some manner because clearly ESO lets you do that to?
Can you install ESO? yes
Can you move around in game and can you engage in combat? yes
Can you take, preform and complete quests? yes with a few exceptions.
Can you level, gather gear, wear that gear and upgrade skills? Yes
Can you engage in PVP in the designated areas? yes
I don't disagree the game had and still has bugs and even basic implementation issues but that doesn't mean it's broken. At a basic level the game works fine it's only when you throw expectations into the mix that you start to see the flaws. The problem with allowing refunds based on expectations is that everyone has their own and it's impossible to agree on so you are basically asking for a free trial for all video games.
The idea that you can consume a game than decide if it's worth paying for or not won't work. There are way to many people out their that lack the moral center to pay for something they used regardless of if they liked it or not and plenty more who can find reasons to justify their position one way or another. This isn't even about ESO but more to the point about video games in general. Your options are buy a game or wait for trials/reviews not buy it, play the shit out of it than find a way to justify wanting you money back.
It occurs to me this is nothing but another part of the F2P vs Purchase debate. Some people just fundamentally have a issue paying for something regardless of what it might be so are trying to force the F2P business model on everything. I remember reading a article from a Android developer where they said over 80% of the copies of their game where pirated until they went to F2P model where their revenue sky rocketed. That developer was basically forced into F2P on Android because people wouldn't pay for their games any other way. What you are doing on a large scale is really the same. The end result will be F2P ends up being the only viable business model and even than only if a business can protect purchases. Maybe that's a good thing to you but for those of us who recognize the kinds of games F2P can't make and enjoy playing them it's not.
Comments
+1 hit the nail right on the head ...
This.
My Credit Card had no issue doing a chargeback on GW2 4 months after release or Neverwinter 2 months after release.
Sandbox means open world, non-linear gaming PERIOD!
Subscription Gaming, especially MMO gaming is a Cash grab bigger then the most P2W cash shop!
Bring Back Exploration and lengthy progression times. RPG's have always been about the Journey not the destination!!!
Four months after!! Yeah and there are no issue with the current system. Completely asinine for someone to ask for a refund after four months. People like this and others are just going to make companies change their rules and TOS. I would assume your CC did not get money back from GW2 or Neverwinter but instead used their fraud accounts, so people making fraudulent claims like this are only hurting honest consumers as their feels will continue to go up. (Now my disgust with this is assuming you played the game for four months).
It's not cool, it's realistic.
GW2 offered refunds up till 6 months after purchase date, don't think a chargeback was necessary. The TOS already say you can't refund the product, the problem is it's not exactly legal, and unfair to the customer, thus the need for chargeback and consumer protection policies.
I guess it is realistic to have certain people hate others for being more successful then them. It's unfortunate that people feel this way but it is today's society.
As part of "today's society" that was raised with more transparency to the corruption and abuse these more successful people put others through on a daily basis, yes, it's how some of us feel. Those of us who listened when they said "Think for yourself. Question authority."
Oh this thread is just priceless... priceless... damn, I have to say it again... priceless.
At the end of the day the credit card companies will see a pattern of buying and returning and eventually cancel their cards.
I like the way you insult in every post you make. Shows your debate skills. Stop watching Fox News and try doing what I said sometime, or keep swallowing what they feed you and never raise a fuss.
If it's abused, sure. Not when it's legitimate though.
Yes raising a fuss because I bought a video game I didn't like and therefore feel I am entitled to a refund. Yeah that sounds logical.
Live my life thinking everyone is out to get me. Yeah that sounds logical.
Well look on the bright side, he didn't create a class action lawsuit over it... that's the other thing people seem to think they are entitled to...
I liked the game when it worked. I would've kept playing had they provided an unbroken product. They didn't, I exercised my rights as a consumer and got a refund. I'm sorry it angers you that corporations don't have your best interest at heart, but it's time you learned.
'You deserve to have your refund denied based on your use of the phrase "copy pasta". ' That is the moment when I died. hahaha.
But if you don't find for what you find is not worth your value, you're letting big corporation, rape your weak individual ass. And as we know, corporation does not care for individuals but their money. By fighting for what you think that is not worth the value, you are actually letting them know that, they need to improve on a specific grounds (basically learn from their mistakes). It's basically the same as giving money to a beggar, with an expectation that they will use it on foods and such, but they are using it for drugs instead. I'm not saying all beggars do that, but there are a few, its just an example of 'if'.
Also, perhaps he's denied because of his country of origin, that does not have such law?.
I'm sure you can understand corporation are not put on this earth to put your heart at ease. They are created to make money, I'm sorry you have an issue with other people making more money then you. I'm not angry for getting a legit refund, I think it pathetic, reckless, immature, borderline illegal to play a game for a month two months three months and say it's broken and request a refund. If it's broken it shouldn't take that long.
Unfortunately we have some that exploit and take advantage of the system, I'd call them hypocrites . They QQ about these companies but in a way they cause these companies to tweak TOS and rules by their exploiting and taking advantage of the system. You think it's free for your cc company to get your money back? I understand it's a large company and you hate them but what you and others do raises the fees on the rest of the consumers but as long as you give it to the large evil companies and you are happy screw the rest right.
And what happens to all those indie companies if 80-90% of the people who buy their games dispute the charges once they have played the game a few hundred hours and are tired of it? What the OP is doing on a large scale is the death of any video game that doesn't conform to a narrow legal definition of complete.
They already charged more than any MMO on the market. When it gets worse, it won't be because I asked for my 60 bucks back, it'll be because they want more money. Still plenty of fish in the sea to milk.
If you purchase a RELEASED product and it doesn't work properly, indie or not, you can/should be allowed to refund it, yes.
If you have no issues but dislike the game, no you can't/shouldn't be allowed a refund.
99% of people don't ask for refunds and just eat the loss, some of us care more about our money/rights than others.
if company doesnt release a broken buggy gamebreakign bugs into release this wouldnt have happen in the first place right?
lol Archeage doesnt evne have any bugs
but yea to OP, one of my roommate chargedback on ESO like 3 weeks ago.
make sure you put faulty software product for paypal, it worked for my roommate just fyi.
But what does it mean "doesn't work properly" and how do you define that in a clear manner everyone can agree on? Is it enough to just install and run because clearly ESO does that? Is it enough you can log in (if online) and play the game in some manner because clearly ESO lets you do that to?
Can you install ESO? yes
Can you move around in game and can you engage in combat? yes
Can you take, preform and complete quests? yes with a few exceptions.
Can you level, gather gear, wear that gear and upgrade skills? Yes
Can you engage in PVP in the designated areas? yes
I don't disagree the game had and still has bugs and even basic implementation issues but that doesn't mean it's broken. At a basic level the game works fine it's only when you throw expectations into the mix that you start to see the flaws. The problem with allowing refunds based on expectations is that everyone has their own and it's impossible to agree on so you are basically asking for a free trial for all video games.
The idea that you can consume a game than decide if it's worth paying for or not won't work. There are way to many people out their that lack the moral center to pay for something they used regardless of if they liked it or not and plenty more who can find reasons to justify their position one way or another. This isn't even about ESO but more to the point about video games in general. Your options are buy a game or wait for trials/reviews not buy it, play the shit out of it than find a way to justify wanting you money back.
It occurs to me this is nothing but another part of the F2P vs Purchase debate. Some people just fundamentally have a issue paying for something regardless of what it might be so are trying to force the F2P business model on everything. I remember reading a article from a Android developer where they said over 80% of the copies of their game where pirated until they went to F2P model where their revenue sky rocketed. That developer was basically forced into F2P on Android because people wouldn't pay for their games any other way. What you are doing on a large scale is really the same. The end result will be F2P ends up being the only viable business model and even than only if a business can protect purchases. Maybe that's a good thing to you but for those of us who recognize the kinds of games F2P can't make and enjoy playing them it's not.