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Is this a phishing scam?

rubydragon5rubydragon5 Member UncommonPosts: 693
in Off-Topic Discussion
This is the 3rd mail I have gotten from this, each has same template but a different log in country and IP which makes it look very real to me.

After the first mail I  manually went to UBI's website and changed my password and enabled 2 factor authentication.

This morning I received another mail again claiming my account was now logged in from a different country...

Is this a phishing scam or should I be worried?






Comments

  • rubydragon5rubydragon5 Member UncommonPosts: 693





  • rubydragon5rubydragon5 Member UncommonPosts: 693
    well jeez, i went to site without using the email and it seems its real,  how did they log into my account when my Cell phone has the 2 faction auth? and noone has touched my phone???






  • rubydragon5rubydragon5 Member UncommonPosts: 693





  • GruntyGrunty Member EpicPosts: 8,657
    When you look at the full details of the email they do appear to be coming from a Ubisoft domain but I believe they may not be legitimate.  I think that because I've also gotten them on email accounts not associated with my Ubisoft account.  On the other hand Ubisoft has also been pushing their 2-step verification on me within the client too. 

    I have changed my password but I did not use any of the links provided in the emails.  Whenever I receive such emails, whether I consider them legitimate or not, I never use the links provided in such emails.  I always go to the site using my own methods.
    Asheram
    "I used to think the worst thing in life was to be all alone.  It's not.  The worst thing in life is to end up with people who make you feel all alone."  Robin Williams
  • CleffyCleffy Member RarePosts: 6,413
    edited November 2018
    Good to go through manually to make sure it isn't phishing. The way it's shown looks like a phish.
    If it shows they were able to login to your account on Ubisoft's website then there are a couple reasons why. A) You shared your account info with a friend... Tends to get leaked somehow. B) Your web-browser got infected with a keylogger or something of the sort. C) Your login information got grabbed in a previous hack then sold. Quick search shows Ubisoft has been hacked exposing emails and passwords many times. Frequently changing your password and using 2 factor authentication helps.
  • rubydragon5rubydragon5 Member UncommonPosts: 693
    Yeah I talked in chat to a support person, seems they even with 2 faction can log in but cannot change anything, I changed my password and I had my email changed to.

    The fact they are able to bypass 2 faction auth gets me bit weary how good UBI security is.

    My computer is firewalled , my iphone is with me all times that has the 2 factor on it, and I didnt share or sell anything.





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