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Key already in use

n00bitn00bit Member UncommonPosts: 345

Anyone else having this issue? I input my key from the station site and it gave me an error saying that it could not be processed right now. So, I tried again a few minutes later and it said that my key was already in use. I checked my account and it doesn't show anywhere that I have a dcuo sub; I also tried it from the launcher and it says I need a subscription to play. My key was from D2D.

Oh how I hope I haven't been SOE'd.

Comments

  • NongeNonge Member Posts: 28

    Had same worries. Here's what I did:

     

    Go to Subscriptions via Station.com. It will show no subscription for DCU.

    Click SUBSCRIBE.

    Choose a payment method.

    When you go to finalize you will see (as I did) the cost turn to $0.00 with (previously $14.99) next to it in red.

    Subscribe and get your free month.

  • tawesstawess Member EpicPosts: 4,227

    This seems to be an issue with D2D as i have similar problems, my key is invalid according to the launcher. Might be a Database error from SoE side. We just have to wait a while and see.

     

     

    EDIT

    Can confirm that it works. If you at some point have enterd your key in to the launcher you just need to set up a subscription even if the key say invalid or allready in use.

    This have been a good conversation

  • n00bitn00bit Member UncommonPosts: 345

    Originally posted by Nonge

    Had same worries. Here's what I did:

     

    Go to Subscriptions via Station.com. It will show no subscription for DCU.

    Click SUBSCRIBE.

    Choose a payment method.

    When you go to finalize you will see (as I did) the cost turn to $0.00 with (previously $14.99) next to it in red.

    Subscribe and get your free month.

     

    Ah, that's the problem; it doesn't even show DCUO on my subscriptions info page - I have some old games listed there with the subscribe button, but DCUO doesnt show up anywhere.

  • zerocountzerocount Member UncommonPosts: 200

    I have exactly the same problem with my D2D key.  In my list of games it does not show DCUO at all so am unable to set up a sub.

  • SirLimboSirLimbo Member Posts: 42

    My D2D key constantly says invalid and when I go to subscribe it wants to charge me 39.99 to purchase the game?? 

    Now if I try to enter my key I get this error "We're sorry, due to a technical issue that action can't be completed right now. We are working hard to get it fixed. Please try again soon!"

  • charlespaynecharlespayne Member UncommonPosts: 381

    That is strange as i got mine from steam and the key activated with not requireing payment option and it shows in subs.

  • erictlewiserictlewis Member UncommonPosts: 3,022

    I would check with d2d,   sounds like a huge problem on their end.   I had issue getting stuff from them before as in buying the game and not getting a sub to it.

  • SirLimboSirLimbo Member Posts: 42

    Awesome I LOVE spending the day calling customer service departments ¬_¬

  • SirLimboSirLimbo Member Posts: 42

    Originally posted by erictlewis

    I would check with d2d,   sounds like a huge problem on their end.   I had issue getting stuff from them before as in buying the game and not getting a sub to it.

    I have to talk to Sony, just read D2D's support thing which says...

    "For any support needs for this game and registration or account creation please go to http://www.soe.com/en/support/

    :S yay got to wait 5 hours for sony support to wake up :S

  • kreakrea Member UncommonPosts: 237

    I did only add the venom key from steam thats the extra item you get from preordering . I needed to set up a sub first after that i didnt have any problems with getting the key inserted and it did show up as playable .

  • Sky427Sky427 Member UncommonPosts: 99

    Originally posted by Nonge

    Had same worries. Here's what I did:

     

    Go to Subscriptions via Station.com. It will show no subscription for DCU.

    Click SUBSCRIBE.

    Choose a payment method.

    When you go to finalize you will see (as I did) the cost turn to $0.00 with (previously $14.99) next to it in red.

    Subscribe and get your free month.

    Ummm... Oh fuck I think I just bought the game again... FML. I tried what you said thinking there would a second page asking if I wanted to confirm and then it just automaticly bought the game. Oh my fuck

  • NaowutNaowut Member UncommonPosts: 663

    Worth the 15$ off? lol

     

    Hope you guys fix it soon!

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