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cant logon and SOE account page errors out on me

itchmonitchmon Member RarePosts: 1,999

heya folks.

 

anyone else having the same or similar problem with their EQNLM?

 

I logged on last night (i have the 60$ pack) and saw the welcome video and everything but the game errored out which i learned was because it was down for maintenance.  fine.

 

i logged in this morning and got the error: your account "isnt authorised to access the game at this time"

 

this led me to hit the "my account" link which led me to discover that i could not access the SOE my account page:  i just get a blang white webpage, the graphics on the page dont even load.

 

anyone else?

 

thanks in advance friends.

Da Skull

RIP Ribbitribbitt you are missed, kid.

Currently Playing EVE, ESO

Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and not clothed.

Dwight D Eisenhower

My optimism wears heavy boots and is loud.

Henry Rollins

Comments

  • JJ82JJ82 Member UncommonPosts: 1,258
    Try to remember that Alphas are RARELY up more often than down. Many times the first month of Beta 1 is the same. Many key game features will be missing as well because they haven't been made yet. I believe combat is one of them right now for Landmark.

    "People who tell you you’re awesome are useless. No, dangerous.

    They are worse than useless because you want to believe them. They will defend you against critiques that are valid. They will seduce you into believing you are done learning, or into thinking that your work is better than it actually is." ~Raph Koster
    http://www.raphkoster.com/2013/10/14/on-getting-criticism/

  • AcorniaAcornia Member UncommonPosts: 281

    They have said that they will keep the servers down till they get a working patch for some of the major problems.

    Biggest headache for them right now is that the servers are very unhappy about the fix they wanted to put in for player claims problem.

    Another area they are fixing is to raise the number of players cap by 50%  (7,500 players on a server at once?) to help fix the log in backlog and starter players being spawned in high level zones.

  • itchmonitchmon Member RarePosts: 1,999
    Originally posted by JJ82
    Try to remember that Alphas are RARELY up more often than down. Many times the first month of Beta 1 is the same. Many key game features will be missing as well because they haven't been made yet. I believe combat is one of them right now for Landmark.

     

    yeah i know alphas and massive downtime go hand in hand.  i was just nervous because the way the errors appeared, with the inability to login to my account, kinda felt like maybe something had happened to my account...

     

    thanks to you and everyone else for the reassure and the helpful infos :)

    RIP Ribbitribbitt you are missed, kid.

    Currently Playing EVE, ESO

    Every gun that is made, every warship launched, every rocket fired signifies, in the final sense, a theft from those who hunger and are not fed, those who are cold and not clothed.

    Dwight D Eisenhower

    My optimism wears heavy boots and is loud.

    Henry Rollins

  • BraindomeBraindome Member UncommonPosts: 959

    Lol, yeah it's not just you.

    Since I couldn't play Landmark tried to login to EQ2 and I couldn't for a while, finally got in and planned on claiming my Landmark flag and running around with it, but the store is down, so it seems they are having random ripple effect across the board.

  • RocknissRockniss Member Posts: 1,034
    You should write them an email or call them to let them know about your problems.
  • VincerKadenVincerKaden Member UncommonPosts: 457
    Login problems are now fixed. They're working on fixing the game now. Official forums -> SOE Dev Tracker. Read all about it.

    image

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