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Rebel 'senator' removed
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I am so glad I left that stupid game behind. I should have left before the CU and when they fired Tiggs. With the death of MxO, maybe it's the first nail in SOE's coffin
Holy wow, this sounds like a drama queen went crazy with power. Lock this lock that, lock/delete anything that's not in agreement with me. They can make all the excuses they want, but in the end, the letter comes off as snarky and pompous. Way to alienate the playerbase more.
The senate is far from what Greypawn wanted when he revitalised the senate. Greypawn actualy had in his head that the senate would be a factor in future development.
I don't usually post here in the vet refuge, dead horse and all, but I had to speak up on this one.
To be honest, if anyone thinks that player senators or any kind of player representative actually has any say in the development of a professional mmorpg, you're fooling yourself.
Sure, a select few may hob-knob with the devs at conventions or whatever, but the reality is that developers are very protective of their work, and they're not about to take serious input from someone who likely a) isn't a coder, b) isn't a designer, and c) is approaching them due to some sort of personal agenda. Out of politeness, they may listen to the feedback, but it doesn't get implemented unless it was already part of the overall project plan.
The notion that a multi-million dollar project is going to allow any kind of meaningful direction from the fans is quite absurd.
Player senators, just like community managers, are nothing more than PR mouth pieces. The only difference is that the senators are dumb enough to do a thankless job without a paycheck.
Wow...I missed this one I guess. Nice that he accuses me of attacking the staff. I'd like to also point out where he says "I" made this public and challenge him to please provide a shred of evidence that supports that claim...because it's FAR from the truth!
1) The "TRUTH" is, I was off work...my son also plays SWG and we were both browsing the forums after breakfast. I had posted that morning, came back to read some threads and saw this big glowing RED box saying "You've been banned" or something like that.
Since their forums glitch almost as much as the game, I didn't really care much...until it persisted for some time...so...I logged on my other sons account to see what was going on. In the mean time, my son is online in-game telling people in guildchat that TUX was banned from the forums...it was a joke to him and since we were going out of town for 3-days, hardly that big of a deal to me (3-day ban).
Now...since "I" was banned, maybe someone can explain to me how "I" (as Roger accuses me of above) made this a public discussion...I did NO such thing! I did reply to other peoples posts about it on my sons account, but at no time did "I" initiate a topic on it...in fact, I did just the opposite! I actually told people it was "no big deal, 3 days".
2) Next, lets move on to his benevolent phone call to me...what a farce. The guy LOVES to hear himself talk. After 2-hours, I felt like he had no interest in me (which was fine) or the game...he has blinders on...it was all about him. Whatever. Never complained about it, never mentioned it, he flet the need to.
3) Wow...his simile with a speeding ticket and his job...WTF?! Is he arresting me?! I'm lost on that whole thing so **edit** trying to explain that one to ya guys...again, it just seems to go back to his false suggestion that he felt "I" started broadcasting this. Well...hate to break it to ya Roger, but I know some of these people IRL. I get texts, phone calls, emails from almost a hundred players. Was this supposed to remain "secret:?! If so, he really should have mentioned that to ME. I tend to be an honest person...if someone asks me something, I just don't lie. Works well for me in life and on the forums.
4) I took my "anger to the forums"?! Holy sh!t! Did he really write that? Not only is that NOT the truth, that's slander dude. And AGAIN he suggests that "I" let it slip...like we did some ghey handshake and swore not to tell anyone...Geezus Roger...that one could hurt ya bud.
5) Holy Captain Kirks nipples...does he AGAIN say that "I" brought it to the forums?! (refer to the above if you're still reading)
6) OK...now we're getting somewhere. He offers to discuss this with me...cool! Sounds reasonable right?! I called the number he'd given me weeks prior 512.250.3350 (SoE Austin's main number) and left him a voice message. I have no email address to him and the only place I "talked" to him was in the forums...which he'd banned me from (banned both my kids accounts as well). He has my email and phone numbers...all he needed to do was type or call. Neither ever happened guys.
7) LOL! Yeah, he didn't really give a rats **edit** about telling ANYONE who asked what his side of the story was. I have received so many of his PMs to people it's freaky (they emailed them to me). To think that an SoE employee was talking that freely about MY account boggles my mind. HOLY **edit** that's messed up. Uh...last I knew, "I" was the customer in this whole deal right?! What the hell?! Whether I'm right or wrong, who on Earth are they to speak so publicly about me and why would he feel he has a right to discuss the actions taken against my account with anyone other than me?! Wow...that's pretty **edit**ed up stuff if ya ask me.
8) Oh wow lol! "Now that I've told you my side of things, I ask that we be respectful and not talk about it...". Again..wow!
9) Finally..."TUX just couldn't shut his big **edit**ing mouth". Meh. Had I known we were supposed to keep this a big secret Roger, I'd have hid it from my kids too. I love how "I" get blamed for people posting about ME. Anyone else starting to see the flaws in his argument?!
But...it wasn't just my **edit** comment that got me kicked. I've been (to quote SoE) "excessively negative"...and It was actually my comment AFTER the **edit** one that really POd SoE. See...the line that followed that was this:
"John Smedley is about as competent at running SWG as Captain Edward Smith was at piloting the Titanic"
Rich and Linda from SoE asked me at the end of our conversation about this "What were you thinking when you wrote that?"...I paused...trying to act serious...and replied "I honestly thought it was funny as hell".
That, readers, is "the rest of the story".
Haha Draakull say's he had no other choice lol, how about if you are right and he's wrong debate his opinion in the forums and yes zombies in SWG I'm telling you guys when the license runs out on them they are going to literally keep this game going change the names of everything star wars and keep moving along with that welfare package station pass.
I just read that post from SOE boards and all I can say is.... really nothing I'm speechless that is hands down the worse customer service I have ever seen in my life this guy makes going to Mc donalds in the hood look like a day at the spa, I recently went back to SWG for the free 14 day trial and was actually a day away from resubbing (atleast until TOR) but honestly I will never give my money to a company like this again.
TUX well played response to that totally unfair attack (unfair in that you had already banned the guy so your word had to be the last to stand) I just can't believe this is how people do business, once upon a time to recieve preferential treatment you had to atleast be sleeping with someone I can only assume mass orgies at the SOE offices which would also explain how they screwed this game up so bad.
but yeah, to call this game Fantastic is like calling Twilight the Godfather of vampire movies....
What you want to call trolling, I'll call doing my job as a Senator. Like it or not, they were planning on doing TWO Updates to add zombies dude, and ONE to add the GCW. If you don't feel that's a bit **edit**ed up, I don't know what to tell ya.
My job wasn't to sit there and pretend what SoE was doing was wonderful...I didn't represent SoE...I represented the players and spoke for the GCW/PvP aspect of gameplay...and that aspect is getting royally **edit**ed right now.
If you think zombies are worth 2 Updates and the GCW can be snuck in in one, fine...I think that would have been a horrific (no pun intended :P) mistake though and it was my duty to voice concern over the update schedule.
Good news is, it's over. I don't need to give a flying **edit** about what they do and Dotanuki's been canned...err...moved. Gotta love the guy who's legacy as Producer for SWG is fairy wings
This was just another in a long line of disagree with SOE and your out. Seen it with Arcon (jedi senator), Shis (BH senator), and now, Tux.
Speak up for the community and your out. Plain and simply. They don't want feedback, they want yes-men.
What you want to call trolling, I'll call doing my job as a Senator. Like it or not, they were planning on doing TWO Updates to add zombies dude, and ONE to add the GCW. If you don't feel that's a bit **edit**ed up, I don't know what to tell ya.
My job wasn't to sit there and pretend what SoE was doing was wonderful...I didn't represent SoE...I represented the players and spoke for the GCW/PvP aspect of gameplay...and that aspect is getting royally **edit**ed right now.
If you think zombies are worth 2 Updates and the GCW can be snuck in in one, fine...I think that would have been a horrific (no pun intended :P) mistake though and it was my duty to voice concern over the update schedule.
Good news is, it's over. I don't need to give a flying **edit** about what they do and Dotanuki's been canned...err...moved. Gotta love the guy who's legacy as Producer for SWG is fairy wings
You always did your job TUX and never got paid for it either. All you wanted was a game worth playing and one that would attract more people with actual worthwhile content. SOE was foolish to do this and to let Draakuul get away with all of this and now they've lost even more subscriptions. I'm just glad the company I work for doesn't conduct customer service like that.
TUX- I feel for ya in a major way. Come on over to LOTRO. There are a ton of former SWG players. The NGE SWG has been terrible since Dead Meat left.
Yup, that's about the size of it.
fishermage.blogspot.com
Yup, that's about the size of it.
But...but...wait...didn't Draakass said they don't want "yes men"...are you suggesting he's not being truthful?! :O
Just to be clear, I think Aarkon left because he had a child IRL (well...his WIFE...not HIM). He tried to leave once prior to that but a few of us other Senators slapped him around and guilted him into running again. He may not have been everyone's favorite, but he did a helluva job working with all of us and getting us to understand Jedi issues and he also pushed like hell on every update for little things. Scale of 1-10, he was certainly a 9+ for the Jedi community IMO (and I HATE Jedi).
Yup, that's about the size of it.
But...but...wait...didn't Draakass said they don't want "yes men"...are you suggesting he's not being truthful?! :O
Just to be clear, I think Aarkon left because he had a child IRL (well...his WIFE...not HIM). He tried to leave once prior to that but a few of us other Senators slapped him around and guilted him into running again. He may not have been everyone's favorite, but he did a helluva job working with all of us and getting us to understand Jedi issues and he also pushed like hell on every update for little things. Scale of 1-10, he was certainly a 9+ for the Jedi community IMO (and I HATE Jedi).
Great, all I need, another forum account. :-) But I felt I just had to join the discussion here.
Yeah Tux is pretty much spot on here with my tenure as Jedi Senator, and I thank you for the kind words. Where I did my best to push the limits of the Senate and wanted to make sure the players were heard. And just to be clear, I was never asked to step down or be quiet. However when I chose not to run again, it was that I ran out of steam and didn’t have much to post on the forums. Yet I am back in action and pretty active still. I have a good reputation with most of the Devs and got to speak with them at length at the recent Fan Faire in Vegas.
As for Drak, it sound like he is running things a bit differently now and I don’t know all the details what happened with you, but from what I did hear it’s a dam shame. Tux, you also have been a strong voice in the Senate and I have much respect for you.
-AP
HAHAHA! Welcome to MMORPG Aarkon :P
Now that you're here...you're gonna get sucked in ya know...forums are like geek crack
Yeah they are. Badger pointed me to this thread, so I blame him. :-)
Yeah they are. Badger pointed me to this thread, so I blame him. :-)
I still remember what you tried to for jedi in GU-3, loveingly called NJE. Thanks for the attempt. I still remember your welcome post to the now defunked producer. "Go roll a jedi and see how you like it" or something to that effect.
I doubt, after those issues, that your senate seat would have stayed, even if you did want it. Case in point, Shis. But you did a helluva job while you were there, Arcon. BTW, looks like ST:O is hitting beta sooner than later now.
Welcome to the refuge forums. I'll pass along what I was told, when I posted here the 1st time over C6CD. "Sooner or later we all become disgruntled vets", especially to TUX.
Honestly, this is the first post I've read all the way through in a very long time. Very interesting topic, and real spot-on insight into the world of CS vs Players in an SoE game. It is a shame to think that my favorite genre (MMORPGs) suffers from some pretty bogus customer relations.
The idea of letting a player represent aspects of the game as a logical and understanding voice within the community is outstanding. Although, from the looks of this debacle, the whole idea seems easier said than done. I think SW:G is an interesting game to try this method on. Time and time again I see posts and articles detailing another turn for this game, and not a lot of positive reception.
You'd think, then, that having a "senator" program would get things rolling in the right direction. From the looks of it, though, there is far too much power hunger and deception within the ranks of those who represent SW:G as community managers. Really, I feel for you guys that have put up with this. The game, in the beginning, had real promise, and it seemed at first that even the changes were an attempt to make the game more popular. To see it devolve into CMs locking posts with their "final words" on issues is a sad, sad thing.
Anyways, before I ramble too much, it was a pleasure reading this thread, and keep it interesting!
Doktar - 70 Troll Priest - Perenolde
Yeah they are. Badger pointed me to this thread, so I blame him. :-)
I still remember what you tried to for jedi in GU-3, loveingly called NJE. Thanks for the attempt. I still remember your welcome post to the now defunked producer. "Go roll a jedi and see how you like it" or something to that effect.
I doubt, after those issues, that your senate seat would have stayed, even if you did want it. Case in point, Shis. But you did a helluva job while you were there, Arcon. BTW, looks like ST:O is hitting beta sooner than later now.
Welcome to the refuge forums. I'll pass along what I was told, when I posted here the 1st time over C6CD. "Sooner or later we all become disgruntled vets", especially to TUX.
Hey Esquire, cool seeing you again.
Yeah, SWG has gone through Producers, like Hogwarts goes through Defense against the Dark Arts teachers. :-)
Not sure if you know, but TeeSquared has now been moved up to the Producer role. Which is way cool, but of course there is still only so much they can do for the game.
With the Devs down another employee, since no one is replacing T2 as of yet. To me it’s a sign that things are slowing down over there.
As for being disgruntled, I think it’s safe to say that regardless if you still currently play SWG or not, we will forever be annoyed with the NGE.
My main issue with SWG since the NGE, is that it’s rare when a core game mechanic get fixed or updated properly. Most updates feel like it’s a Dev showing off what he can do by adding in a completely new system on top of the game (a band-aid if you will), that while it may enhance a core mechanic, it does not fix it.
Yeah STO could be a cool game, and I intend to give it a fair chance. Although I like Perpetuals vision of the game a lot more than Cryptics. To bad you have to pay $60 (to some magazine subscription) to get guaranteed access into the beta. LOL
I am also very interested in The Old Republic, as well as how the SWGEmu will survive from a legal standpoint once they have a 1.0 release.
For clarification, although similar in spelling and sounding, I am not related to Draakass (aka Draakull).
Just had to mention that useless information.
I am glad that there has been a lot of fallout going on about this and SOE is conducting damage control to its own damage control.
And what were to the two employees on the phone expecting to hear when asking of, "What were you thinking when you wrote that?" Duh
And that is why...
Conservatives' pessimism is conducive to their happiness in three ways. First, they are rarely surprised -- they are right more often than not about the course of events. Second, when they are wrong they are happy to be so. Third, because pessimistic conservatives put not their faith in princes -- government -- they accept that happiness is a function of fending for oneself. They believe that happiness is an activity -- it is inseparable from the pursuit of happiness.
Priceless.
fishermage.blogspot.com
I read Tux's blog containing the information regarding his ban. It seems that when he represented some of the community's feelings about upcoming updates, some SOE staff demanded he be punished. That's what it seems like to me from Draakul's messages to Tux anyways.
Of course Tux then said he was trying to help SOE by giving them accurate information about how the updates were likely to be received. It seems this was unwelcome, and he was then punished, just like the offended staff wanted.
Apparently not much has changed over at SOE. Many different faces (aside from Smed of course), same self-destructive philosophy: reward people for telling you what you want to hear, punish them for saying what you need to hear. This is not a recipe for success imo.
Wow... They've actually managed to dig up a CRM worse than the previous one (Elias) ??
That's quite an achievement in itself.
It is very sad to see Draakull post anything about a players negative conduct after the childish rantings he posted towards players after this first friday feature post.
What a giant hypocrite he is. He/Soe talk about a senator not representing soe in a positive light and ban him, but this jackass keeps his job after openly mocking and trash talking his customers directly? I mean nothing represents your company in a better light than the community manager mockingly calling his customers children and crying wahhhh...
This will not be the last incident form this guy. He is destined for a meltdown of epic level that will rival anything seen from soe employees to date. That is my prediction.
They apparently just booted the commando sentator as well....
--------
Ten Golden Rules Of Videogame Fanboyism
"SOE has probably united more gamers in hatred than Blizzard has subs"...daelnor
They did. "Excessive negativity" was the reason for AnXieTy as well.
Draak didn't have the balls to do it himself either, he had to ask his mom...err...Linda to do it. That way he didn't lose any more popularity with "the kewl kids".
They did. "Excessive negativity" was the reason for AnXieTy as well.
Draak didn't have the balls to do it himself either, he had to ask his mom...err...Linda to do it. That way he didn't lose any more popularity with "the kewl kids".
Big loss, its not like they were of any value to the players. Devs listen to Senators as much as they do to the player base. Its not a secret SWG has turned into the SOE Dev training center since the NGE. And if thier not trainee's thier the throw aways from other projects. SWG is pretty much Dev storage to SOE. When something gets rejected by the Dev team, the excuse is thiers no budget, sometimes the real reason is, its just a bit past the current teams skills.